2003 Acura MDX airbags complaints

Filed Sep 25, 2003 · Airbags, Seat belts · 11,400 miles · TX

I purchased a 2003 acura mdx in december, 2002 from gillman acura, houston texas. On the date of my complaint, the vehicle had just over 11,400 miles. On sept. 05, 2003, I hit a rock on the highway which punctured my left front tire and dented my wheel. Additiionally, the front seat belts locked up and are now not functioning. Additionally, the airbag light on my dash board is blinking. I took the vehicle into gillman acura on 09/08, knowing I would pay for the wheel and tire. They (gillman acura and acura corporate, torrence, ca) informed me that the seat belts must be replaced at my cost (>$1,00o). They also claim the seatbelts functioned properly via the 'tensiones' locking up the seat belts. Additionally, they claim the blinking light for the passenger air bag may need to be computer controlled which also would be at my cost. This is totally contrary to gillman and acuras' written and implied warranties I received when I purchased the vehicle. They twist the warranty and an authorized representative from acura has not even inspected my vehicle. I was told by acura that they would look at it but the conclusion is final. They are not paying to get me seat belts into proper working order. Thus, I have a 2003 vehicle which is unsafe to drive and neglected by the manufacturer to take responsibility for thier warranty. Other dealers I have spoken with concur that gillman acura is responsible for the repair. They have all informed me that seat belts are designed to lock and subsequently retract. It is a safety hazard to have any seat belt which locks up and does not release. I am requesting the federal safety agency asssist me in resolving this issue. I have had nothing but trouble from acura since my purchase and they have blatantly lied to me on several occasions. Additonally, the tensioners

Filed Sep 8, 2003 · Airbags, Seat belts · TX

Acura refuses to honor thier warranty on the seat belts of my 2003 mdx. Specifically, gillman acura, houston, tx. Vehicle has 11,500 miles, seat belts are inoperable (locked up'), and they say they to not replace seat belts. This is contrary to all literature in their printed and implied warranties I received.