Studies
Original analyses of official owner complaint and recall records. Journalists and researchers are welcome to cite them with a link to the study.
- The cars with the most fire reports (2011-2026)
Which recent model years have the most owner complaints involving a fire, and which brands have the highest share of fire reports among all their complaints. - Phantom braking: the cars that brake by themselves, according to owners
2,209 owner complaints about 2015 and newer vehicles describe the car braking hard on its own, with nothing in the way. These are the models with the most reports. - The recalls that did not stop the complaints
We compared owner complaints about the recalled part in the year before and the year after 787 large recalls since 2015. In 242 of them, complaints held steady or rose even after the fix was announced.