Keyless entry communication issue on 2015 acura mdx for reference, key fob located in purse. Purse draped over right shoulder and resting against the car door, key fob not sitting next to a cell phone. Keyless entry will not unlock when handle pulled or lock when button on door handled pushed with index finger. To solve, key fob must be pulled out of my purse and lock/unlock button pressed. My purse must be placed against the tailgate door locking mechanism for the sensor to acknowledge the signal and unlock. My key is in exactly the same location it was the three years I owned my 2013 audi q5. No problems with keyless entry. This is a safety issue if I need to get into my car quickly (e.g. Due to being followed, feeling unsafe in a particular location, nighttime in a dark parking lot, putting kids and groceries in the car, etc.). I have put items down on ground or in cart, unzip purse and get key fob out. Dealer refusing to fix problem because they cannot replicate. Reference the federal safety agency id number: 10945870; 10759256; 10725514
2015 Acura MDX electrical complaints
Page 2 of 2: complaints 11 to 15 of 15, newest first, as owners wrote them.
Our mdx has had numerous infotainment issues. The tailgate will open without being present on several occasions. Doors will not unlock on occasion on drivers side with key fob. Wipers will come on without any moisture on various times. Brake warning light will come on while driving without any traffic in front of the vehicle. Rear brakes will hang up and then release while moving slowly.
Tl* the contact owns a 2015 acura mdx. While driving 50 MPH, all the warning indicators on the instrument cluster illuminated and the vehicle began to vibrate. The vehicle was taken to a dealer who was unable to diagnose or repair the failure. The failure recurred on numerous occasions. The manufacturer was notified of the failure. The failure mileage was 23,000.
Tl* the contact owns a 2015 acura mdx. The contact stated that the keyless entry system failed. The contact was unable to unlock the doors if the cell phone and keyless fob were in the same location. The vehicle was taken to the dealer several times. The technician explained that some cell phones might interfere with the keyless system. The manufacturer was made aware of the failure and stated that this was a known problem with the keyless system. However, they were not able to determine what the proper remedy would be for the failure. The failure mileage was 5,000. Updated 11/09/15*lj the consumer stated the front doors would not open. Only rear doors opened, with the tailgate having little minor issues. Updated 1/25/2015 *js
The owner's guide of the vehicle says: "to lock: press the door lock button on any front (or rear) door handle when the vehicle is off. If the remote transmitter is inside the vehicle, the doors will not lock." but on 5/20/15, after my sister placed her 6 month old baby in the child safety seat in the back of the parked acura and was ready to drive off, all doors were locked with baby and the remote transmitter inside the vehicle. 911 was called and firefighters broke the front passenger window to save the baby from overheating. I reported the incident to acura who said it was a normal behavior, even though its owner's guide says the opposite. Acura people said they had a video showing the doors would lock with the remote transmitter inside vehicle, however that was not public information. That makes me wonder - if the remote transmitter can be locked inside a parked vehicle, why do they say "if the remote transmitter is inside the vehicle, the doors will not lock." in the owner's guide? I would think that either they put a wrong statement in the owner guide or they don't want to admit the defective locking system. ...updated 07/30/15 *bf updated 10/23/2017
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