The auto engine idle stop on my 2016 Acura MDX has left me in precarious situations at stop signs and/or traffic lights at least twice before the recall notification I received in the mail a couple of weeks ago. The engine turned off as designed but then would not turn back on like it should without a delay. The worst incident was when my teenage Daughters were in the car with me! After receiving the recall notice recently and taking the vehicle into the dealership within days of the notification, my “software update fix” by the dealership (Napleton Acura in West Palm Beach) completely disabled my auto engine idle stop! After calling the service rep I dealt with later that day and telling him about it, I was told the software update made the “turn-off” feature more specific and mine didn’t meet the parameters! My engine was at normal operating temperature, my air conditioner was NOT on and I stopped at at least 12 lights on the way home with no engine stop. That was a week ago and still no engine idle stop has taken place! I’m a pilot and don’t appreciate being talked down to by a supposed “racing champion” named Zeke that feels the need to advertise his prior win on his service uniform! Not only that, but now my safety related “object approaching” notification for front driving and “rear warning” for close objects during parking/reversing are now non-existent! I paid extra for these safety related options and I’m not happy that they’ve been disabled because of the “software update!” How do I become part of the class action lawsuit against Acura/Honda?
2016 Acura MDX driver assistance complaints
Page 2 of 2: complaints 11 to 26 of 26, newest first, as owners wrote them.
Forward Looking Camera failed at 62k miles, it won't communicate with the computer according to dealership diagnosis on 11-18-2022. Replacement cameras are on backorder, with no availability date. Vehicle is available for inspection. The issue directly affects Forward Collision, Lane Departure and Cruise Control. It no longer warns me if approaching something too quickly. It no longer tells me if I drift into another lane or corrects it. Cruise Control stopped working as well. Distracting lights and beeping when driving, says windshield needs to be cleaned on instrument cluster. Issue began in mid 2022. According to my research, failing cameras seem to be an issue. Replacement camera is approx $1500, plus the labor to install and align.
Transmission issues with my 2016 Acura MDX slipping into neutral and staying there while driving at high speeds on interstates. This could've caused injury to myself, my passengers, and other drivers on the road due to the high speeds. Without being to able to accelerate when needed, it could've resulted in harm. Transmission Service Problem and Blind Spot Malfunction lights appeared. I took the vehicle to Acura for service 3 weeks before the last incident and Acura said there was no problem and to bring it back if it happened again. 3 weeks later, it happened again. I had reported slippages in the transmission for several service checks with no issues found by Acura. After the most recent incident, Acura recommended to either keep driving and bring it back or replace the transmission. Diagnostics were run and error codes cleared. The CSR at Acura mentioned he saw this on at least 5 Acura 2016 MDXs this year already. The warning lights did not appear until the last issue. Several other incidents occurred with no warnings. All transmission maintenance activities have been performed.
The contact owns a 2016 Acura MDX. The contact stated while driving approximately 70 MPH, the inadvertently slowed and decelerated to 30 MPH. The brake alert warning message was displayed. The vehicle was not taken to the local dealer. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 65,000.
My SUV would accelerate when going down hill and the message: “transmission system problem”along with “blind spot warning malfunction” would come on. Took to dealer the message went out. Will come on intermittently. This has gone on For past month. They sai it had to stay on for them to diagnose. Now car will not go in reverse at all. This transmission was replaced November 2019 because of a defect. They told me there is no recall but the other was a service bulletin that required my engine to be replaced as well. If there is a class action I want to be added as this is a big inconvenience and the company is denying there is an issue with the transmission computer system so they can get us to pay high repair fees. Please help!
Engine light on stating: lean code, all wheel drive systems problem, emmision system problem. The vehicle was moving when it came on.
While driving with adaptive cruse control on, I was approaching slower vehicle. I wanted to go around it without breaking. While driving already on high speed (70m/h) I press acceleration pedal so I can safely go around slower vehicle. I was half way into passing line (last left line), there was a car already behind me approaching with higher speed, when I suddenly completely lost power and lots of lights illuminated on the dash. Car behind me notice that I start loosing speed rapidly so he start braking that I could hear his tires. I didnt know what to do so I just kept going to emergency stopping line where I almost crash into the concrete divider. I manage to stop vehicle safely by pure luck. After stopping I notice that car is not shifting, and sh-awd system, blind spot ass, emission system and transmission system fault lights came on. I called insurance agent to send road side assistance, but while waiting on the call I start the car again (like 15min after this incident) and all lights were still on except transmission. I tried car and it was shifting normally now, except sh-awd was not working (I didnt have power to the rear differential). This could be very tragic event if both me and the driver behind me didnt react properly. I had two more passengers in the car, from which one was 15 months old child. I was reading that this could be transmission system update issue, but my dealer did update transmission already.
While driving on local road all of a sudden the 3 errors came on the dash board transmission system problem, emission system problem, and blind spot system problem, engine light came on. When this happens the transmission doesn't shift right and grinding of the gear is heard, car quickly slow down. After stopping and start up again, errors still there but transmission could not shift into higher gears and car tops out at 30mph. This has happened 4 times in the last few days and we are now scared to drive the car local roads, highway would be bad until we get it fixed at the dealership. This is potentially a very dangerous situation if the car loses power at an intersection.
After the 19-019 and 19-011 recall software update on 04/13/19 we started experiencing the vehicle displaying and motioning steering wheel lane departure when the lane assist is not turned on. This issue happens when the vehicle is in motion crossing to another lane on city streets. We have not drove the vehicle on the highway and are afraid the steer assist will jerk the vehicle at high speeds. We did not experience these issue until after the recall software update.
While in motion, first brakelight had warning then warning about trailer stability assist. When I went in reverse, the whole dashboard including the navigation screen went black and the car felt like the engine stopped. This happened a few times. I don't think the engine actually stopped though because I did not have to restart the car. The brake light error message has occurred driving forward as well, but not accompanied by the blackout of the dash and nav panel. All of this happened while in motion. The worst of this happened on 07/30/2018 but variations of this occurred prior to that.
While driving all warning and hazard lights com on has happened 3 times now in dealer shop for over a month I do not fell safe in car the dealer can not tell me weather safe or not and does not seem to be able to fix problem
We bought a new mdx 2016 and the car was acting very strange.the powertrain was off, 30000 miles engine was out in the middle of the road, noises everywhere. It is in the shop now and it has been 2 months now since repair.it is still in the shop and it has been over 2 months.
Driving on city street in traffic at about 20 MPH. All warning lights came on. Individual failure alerts flashed on navigation screen. Continued 2 miles to destination and turned off ignition. Returned 2 hours later and everything was back to normal. Took car to dealer and was told they could find nothing wrong. Contacted acura corporate and they said it was up to the dealer! Research shows others have had the same problem but in some cases with highway speeds the car also suddenly dropped speed. Obviously, this could be very dangerous. The issue is clearly an intermittent bug, probably software. Rather than do their job and try to recreate it at their labs, acura is just waiting until there is a lucky hit on the problem or an accident before responding. Clearly this is a tough problem but that is exactly why the "standard" methodology isn't sufficient. I guess the only response for a user is to not ever buy an acura again. That will be my solution.
At 1300 miles. Vehicle exhibited a condition where the entire electrical system failed, triggering alerts for every system. Emissions, stability, every safety function, brakes, steering. Vehicle went into some kind of failsafe mode where the transmission did not shift well at all, and the car was barely drivable. Vehicle did this twice over a weekend. Took it to acura, and after an analysis they blamed "bad gas." this is an excuse as the vehicle only had 1300 miles on it and had only had 2 fill ups, and both were with top tier premium gasoline. In addition, I do not believe some "bad" gas should cause the entire vehicle to go completely haywire shutting every system off. This seems to be a major flaw if so. However, as I don't believe the analysis that it was "bad gas", I think acura handled the situation wrong and is simply using an excuse rather then determining why some sort of electrical condition caused this massive failure of the vehicle.
Car has less than 3000 miles on it. For the last month, there has been 3 times that the car will not start. First time it was jumped off and driven into the acura dealership..."wire to battery loose". Second time the dealership sent a technician out and the replaced the battery with a new one. Third time car was towed to dealerships as it could not to be started at all. The dealership kept it for almost two weeks and retuned it to me with the explanation "could not find anything wrong with the car". Clearly there is something wrong with the electrical system. The car is driven 5-6 days a week, no accessories left on. Now I am scared it will quit going down the highway and I will lose power brakes and power steering.
This is almost brand new 2016 acura mdx awd (with tech and entertainment packages). When accelerating on a freeway/road, suddenly lots of the warning lights turn on and then the vehicle does not accelerate any more. The speed suddenly drops. This is definitely a hazard - especially because I am trying to accelerate. This happened 4 times so far - roughly 500 miles between each incidents. The problem condition goes away after we completely stop the vehicle and turn it off and on multiple times (and also put the vehicle in neutral in between). Last time when the problem happened, I cleared the condition and then drove and showed the vehicle to the dealer. The dealer said that there were persistent codes about communication failure and he cleared them. And asked us to call back when the problem happened again. Dealer does not seem to know any systematic problems with such types of vehicle. I have a video of the previous problem condition at https://youtu.be/ljslicwj7-8
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