2018 Acura MDX: backup camera failure

Filed Sep 3, 2024 · Driver assistance, Electrical · MA

1.) I have had repeated, on-going issues with the fuel propulsion system since the day I bought the car. When I step on the accelerator it randomly (lately more constant than random) does not respond, then it will shoot me out into traffic. For example when I am entering the highway from an onramp, I see my opportunity to merge into traffic and I step on the gas - nothing - no response, then it suddenly accelerates and shoots me into oncoming traffic. This is SO BAD that I am afraid to drive the vehicle. It is DEADLY. I have reported the issue every time I have had the car serviced (always dealer serviced, from same dealer where I bought it.) 2.) The vehicle will randomly decide that I am going to hit a car in another lane, and will forcefully apply the brakes (when there is no issue, no danger, no possible way I am going to even be close to hitting another car) causing the cars behind me to come extremely close to rear-ending me! Or the car will decide I am going off the road when I am taking a soft curve, and it will sound a warning and try to turn the wheel. 3.) The display panel will go black for no reason. I then cannot use the navigation screen. It will randomly return after a few hours or after a day or two. 4.) The camera/display will get stuck on the reverse camera causing a visual disconnect as I drive forward, but can only see what is in reverse. (like seasickness). No idea what causes it or how to fix it. Eventually it corrects itself after a few hours/day+. 5.) Car will occasionally make a strange squealing noise after it has been turned off - no idea what that is, or what causes it. As a salesperson who spends many, many hours in her car, this vehicle has become a constant danger to both my livelihood and my life. I am afraid to drive it and I will not let family members drive it as I am afraid for their lives due to the issues stated above.

Filed Jan 25, 2024 · Driver assistance · DE

back-up camera is useless at night posing a hazard to anyone behind the vehicle. Honda knows how to fix the problem as witnessed by my 2018 Odyssey which is excellent. The problem has spanned over many years of the MDX before 2016 and after 2019. Having a working backup camera is paramount for any SUV because of the limited visability. Acura Service could not remove the problem

Filed Jul 8, 2019 · 15,150 miles · NC

I am having continual issues with the infotainment system (radio, air conditioning, navigation, etc.). The issues have continued to worsen over time during my short time of ownership. The issues include, the entire operating system freezing, the navigation screen not alternating between daytime and nighttime backgrounds (which causes vision issues in the evenings - it is currently stuck on day which is bright), the back-up camera staying on while driving the vehicle forward (this includes almost up to 2 miles at one point), the system completely turning off while driving and not turning back on, and the system trying to rebook conitnuously while driving multiple times and not able to reboot. There have now been two times where I need to pull off the road, turn the car off, and turn it back on to get the infotainment system back on and to be able to function. I have been told by the dealership and acura client relations I would still have to wait for the ota. No other options or resolutions are available or being offered. I have made requests to the dealership and directly to acura client relations to have the system replaced as it has become a safety issue. Acura client relations stated they would not offer that as an option. While my car was being looked at previously, I was given another acura mdx on two occassions and did not have the same issues I am experiencing with the mdx that I own. I asked to be escalated to the next level of leadership and I was informed that even if my escalation request were to be reviewed, the manager has the right whether or not they would respond. This was inappropriate as it is discouraging consumers in trying have their concerns heard. At this point, american honda motor co. D/b/a acura c/o acura is now avoiding consumers trying to get these issues resolved.

Filed Jan 22, 2019 · Electrical · 5,600 miles · SC

Nine different electrical failures in twenty seven weeks on a new 2018 acura mdx technology package. That's one failure every three weeks. Six problems have occurred one time, three problems are still intermittent, the most concerning is the heated seat feature. The circuit closes without activation. Occasionally when the vehicle is started, the LED indicator lights are on. Several times it has affected the drivers seat, once the passenger seat, and once both seats. Once the vehicle was put in reverse, the rear camera activated and continued to work as I drove forward to my destination. Once I walked passed the vehicle with the wireless remote in my pocket and the vehicle unlocked itself without touching the door. Another time both side mirrors tilted down regardless of where the mirror switch was on the driver door. Several times the radio would not activate when the on/off button was pressed. Several problems with the hands free link system. I pressed the talk button it says no device found. Press talk button, give phone command it says no device paired. . Press talk button, give phone command, display shows call history . Press talk button and give phone command, then call b%##% ,voice continually says pardon. Turn back wiper on and back off, wiper continued to work for about two minutes. I parked the vehicle with the electric parking brake on, when I started vehicle later, message in display read,trouble with electric parking brake take to dealership. Service department says no code found.

Filed Jan 7, 2019 · Electrical, Visibility · 12,000 miles · AZ

Takata recall: correction for complaint #11164408. Rear view camera remains in the reverse position when I shift from reverse to drive. Consequently, I am driving with a view of the road behind me. This has happen three times. I reported this to acura of peora, az. They kept my car for a day but didn't resolve the problem. I was told they were contacting acura headquarters and would get back to me because they couldn't replace a $3000 system without approval from acura headquarters.

Filed Oct 23, 2018 · 4,100 miles · TX

The backup camera stayed on even when the vehicle was in forward motion - the continuous rear view on display screen was a driving distraction while disabling other features.

Filed Sep 13, 2018 · Driver assistance, Electrical · 2,500 miles · CA

After switching to drive from reverse the nav display would not switch back from the back up camera while driving ahead, when a car would be anywhere near mine on the road, still in drive, whether idle at a stop light or in motion on the street, the back up sensors that respond to passing cars did not beep. I tried pressing the back button, nav button, settings button & turning the car on/off all failing to fix the problem. The camera remained on even while in park once I arrived home.