The contact owns a 2018 Acura MDX. The contact received notification of the federal safety agency Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
2018 Acura MDX engine complaints
Page 3 of 3: complaints 41 to 54 of 54, newest first, as owners wrote them.
First it was start knocking under the hood and the car suddenly stop on the freeway at 80 miles an hour. The car lost all the power. We were lucky we didn't get hit by other cars on the freeway.
This acura has always hesitated when pressing the gas. I told my technician two years ago and he claimed to do some type of electronic update. To find out the cause was really the engine/engine shaft is unacceptable. I want my money back on the purchase of a new lemon immediately. What do I need to do?
My 2018 Acura MDX received an Auto Engine Software update a couple months ago. I took it in "Acura of Johnston" in Iowa due to a recall notice I received that indicated engine could stall when trying to accelerate or may not restart. After the the software update I was told this should fix the problem and they would only replace the mechanical parts if the software failed; Starter Motor Assembly along with the Power Relay Assembly. I left the dealership and later that day the message "Auto Engine Idle Stop System Problem" flashed periodically. I called the dealership and spoke to the Service Department. He explained that wasnt a problem, as it is probably due to outside temperature and the update now has 13 different variables and should be okay. (I didn't buy it) he told me to contact them if it continued. In the past 2 weeks starting towards the end of December 2023 the "Auto Engine Idle Stop System Problem" message flashes several times during driving with a chine. I called the dealership and they tried to explain away it was due to temperature. I pushed back and reminded him what he told me previously. He then put me on hold and came back and said to bring the car in. I did contact Acura customer care and explained what happened and told them I read the original technician guide that stated if the software didn't take they would need to replace the parts. I asked this is covered correct? The representative said no because my care has a "Rebuild Title" and it would be at your cost. I reminded them that their recall stated this as a Safety Issue. She stated they were only extending the warranty to non "Rebuild Title Owners". I again asked, "Despite this being a safety recall by your own company"? She said yes and parts to fix would be my expense. My VIN is [XXX] and has other recalls outstanding and when I asked about those I wasn't re-assured those would be covered INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The engien keep stalling, prolem accelerating jurky transmisión and this is the only car I have to go work I take the highway everyday I am cosern that something can happend to me.
Honda refuses to inspect my vehicle to determine if it is safe to drive. They say they will not inspect vehicles untill they have the repair parts available. That puts me at risk for driving a defective vehicle and having an accident that could cause property damage and/or death for me and other people. As I do not have the technical expertise to inspect the vehicle myself, I have no choice but to park it until Honda decides to act. I belive that this is unreasonable and constitutes a failure to act timely. They should at least be willing to do the inspection now to determine if the vehicle is safe or not and then do any necessary repairs once the parts are available. They will need to inspect the vehicle eventually anyway, so I am not asking them to do anything extra.
The contact owns a 2018 Acura MDX. The contact was notified by a relative of the federal safety agency Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The vehicle has experienced an acceleration hesitation issue on a number of occasions. When I depress the accelerator from a stop and take my foot off the brake the vehicle does not respond. If I take my foot off the accelerator then depress it again all the way to the floor the vehicle after 3 or 4 seconds will lunge forward. In an intersection this "stall" may cause a collision with another vehicle. This has happened on a number of occasions but fortunately no accidents yet. I have taken the car to the dealer on no less than three times for this issue and been advised that no repair is necessary and that it was simply "a characteristics to this vehicle model and no repairs are needed."
Car has 1-2 second hesitation when the accelerator is pressed before the vehicle will accelerate. Causes dangerous condition when trying to turn in front of oncoming traffic.
The contact owns a 2018 Acura MDX. The contact stated while driving at an undisclosed speed, the vehicle stalled. Additionally, the contact was unable to shift into park (P) or into neutral (N) as the gear shifter became stuck into drive (D) position. The contact stated as he turned off and restarted the vehicle several times, the gear shifter responded as needed. Several unknown warning lights were illuminated. The vehicle was taken to the local dealer who informed the contact that they could not duplicate the failure. The vehicle was not repaired. The contact associated the failure with the federal safety agency Campaign Number:19V298000 (Engine and Engine Cooling). The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 44,000.
On a regular basis, if accelerating to cross an intersection, car stops or hesitates for several seconds. We have almost been hit by cars several times in the past year. Dealership states everytime i have it serviced, they are unable to replicate and they have never heard of this. In a 5 minute internet search I have found many references to the same issue.
In San Diego on 11/15/2021, my daughter side swiped a parked vehicle in residential area driving about 30 miles. No airbags deployed. A minute later the car stopped and would not start and started to have smoke and flames come from under hood and through inside windshield and dash. My daughter was able to get out and take her 3 year old son out of his carseat and run for their lives as the car completely became engulfed in flames.Thank God they made it out alive. Police and Fire department showed up. Car was a total loss, everything was burnt. One day the Acura MDX fires will take someone's life. Called Hoehn Acura in Carlsbad Ca and sent service manager Skip about 12 pictures of the completely burnt vehicle. He never returned my calls after leaving several messages. Also left message with general manager and no return call. They don’t care. They only appear interested when you are buying the vehicle. I did file a claim with Acura corporate office and still no word from them either. I have read many cases about the MDX going up in flames for no reason, even in the driveway or drive in your neighborhood. Not sure why they have not recalled this or tried to solve the issue. I am asking for someone to look into this as this is not an isolated incident before lives are lost. Once I get police report I will also send you pictures as well. Thank you.
Ticking noises coming from engine. Confirmed with dealer acura is looking into this. I'm also experiencing brief loss of power dealer states this is associated with engine.
Starter failed with auto start/stop while stopped in traffic. Since engine wouldn't start, car shifted to park automatically and can not shift to neutral with the engine off and unable to start. The battery was fine and could go into aux mode, but still won't shift to neutral. Aside from quality issues related to starter, significant safety design flaw.
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