The contact owns a 2019 Acura MDX. The contact stated that while operating the vehicle, the engine failed to restart after the Auto START/STOP was engaged. The contact stated that while at a stop light, the engine failed to automatically restart after releasing the brake pedal. The contact shifted to park(P) and restarted the vehicle. The contact stated that the failure had occurred on several occasions. Additionally, while the contact’s wife was driving, the vehicle stalled and had to be manually restarted. The local dealer and the manufacturer were notified of the failure. The contact stated that the vehicle had experienced the failure listed in the federal safety agency Action Number: EA25004 (ENGINE AND ENGINE COOLING). The failure mileage was 90,000.
2019 Acura MDX: start-stop system problems
5 of the 193 complaints about the 2019 Acura MDX describe start-stop system problems.
- owner complaints
- 5
- of this car's complaints
- 3%
- recalls
- 0
Start-stop system problems by model year
What owners say
issue occurring with automatic start/stop function. car stalls on occasion trying to restart, goes into neutral, even though battery is new and in good condition. hard to replicate and occurs randomly. car has to be turned off and on again. this is the 4th time this has happened over the course of 3 years. seems to be happening to others based on forums as well.
The contact owns a 2019 Acura MDX. The contact stated that while at a stoplight with the Auto START/STOP feature activated, the vehicle failed to restart after releasing the brake pedal. The contact stated that the vehicle was able to be restarted approximately 5 minutes later. The failure had occurred on several occasions. The local dealer was notified of the failure, but the cause of the failure was not yet determined. The manufacturer was not notified of the failure. The contact was made aware of the federal safety agency Action Number: EA25004 (ENGINE AND ENGINE COOLING); and related the failure to the action number. The failure mileage was 1,000.
The auto start/stop feature of the vehicle activated on the exit ramp of a highway, it did NOT restart the car but disabled all use and automatically shifted to neutral and would not power down, shift into another gear, or do anything. My wife had our children in the car during a high traffic time of day and my vehicle was disabled for approximately 5 minutes. Other cars exiting the highway at a high rate of speed had to go around my vehicle to continue. This is the second occurrence like this and previous “repairs” was the dealership just replacing the battery. This is the second time my family has been put at risk. The vehicle is available for inspection and there is a call in to the local dealership who has nobody available to speak with me until Monday.
On several occasions when auto start/stop is engaged the vehicle will shift into neutral on its own upon restart. The engine will just rev and not go back into drive until you put it in park and then drive again. This has caused us to stall in front of a semi and 2 other vehicles. The dealer has replicated the issue on multiple occasions and is now there for a 3rd time. First 'fix' was charge the battery Second 'fix' was adjust exhaust and transmission valves Third 'fix' is replacing the fuel pump There was a 2019 recall for Acura MDX but this VIN does not show up for that.
Service bulletins that may apply
- Dealer Message
- Under certain circumstances, after coming to a stop and engaging idle stop the vehicle may not restart...
- Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not...
- Dealer Message
- Dealer Message
- Tech Line Summary Article
- The transmission has intermittent harsh or jerky upshifts with steady acceleration, or the MIL comes on...
- Video Message
Related recalls
No recalls on record for this model year.
Questions about the 2019 Acura MDX start-stop
Is start-stop system problems a common problem on the 2019 Acura MDX?
5 of 193 owner complaints about the 2019 Acura MDX (3%) mention start-stop system problems. The model year with the most reports is 2025.
Is there a recall or service bulletin for this on the 2019 Acura MDX?
There are 0 recalls and 14 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Acura MDX
Stalling 27Adaptive cruise 13Fuel pump 11Knocking 10Collision warning 9Jerking 9Lane assist 8Loss of power 7Won't shift 7Warning lights 7Check engine light 6Transmission failure 6Headlights 5
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