The contact owns a 2019 Acura MDX. The contact received notification of the federal safety agency Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2019 Acura MDX fuel system complaints
Page 2 of 3: complaints 11 to 40 of 43, newest first, as owners wrote them.
The contact owns a 2019 Acura MDX. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated while attempting to drive from a complete stop at a traffic light, the vehicle stalled, nearly causing a crash. Several unknown warning lights were illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000. Parts distribution disconnect.
In February 2024, received a recall for fuel pump module, which can result in prevent engine from starting, cause vehicle to lose driver power, or stall while driving. Can also result in failing emissions inspection. Acura reports that repair is not available until Fall 2024. In October 2024, while at a stoplight, auto idle-stop was engaged, and engine stalled and would not turn on. Vehicle needed to be turned off and then engine started at that time. A previous recall that affected auto idle stop was addressed in May 2023 where engine does not auto restart after entering auto idle stop. In April 2023 Acura provided a software update, however in October 2024 the engine stalled as mentioned above. Additionally, a local emissions test was performed and failed around April 2022, and passed a second time when performed a few weeks later. Even after experiencing symptoms of recall 23V‑858, recall has not been able to be addressed. This vehicle was brought into Acura in November 2024 for an another recall (23V‑751) and I was told that current unaddressed recall may be available within the following month but could not provide any further assistance. Engine stalling at a stoplight puts my family at risk, as well as others. If engine is stalling at a stoplight, engine may stall at other times, including while driving, increasing risk of accident. Recall has been undressed for almost 10 months.
There are two open recalls, and I have tried reaching out local dealer as well as Honda email, to get these repaired. However, I have been told that fix is not available. It has a year plus and I worry driving car with these issues ignored by Honda. Thanks.
Received a recall notice Feb 2024. It is now 9 months later and manufacturer has said they have NO ETA when parts will be available after multiple calls. They are vague with the issues. Told if I think I have the issue, I can bring my car in for diagnosis. If they don't find the problem I have to continue to wait AND they will charge a diagnostics fee for troubleshooting. I am concerned I have an unreliable vehicle that could fail at any time. I think 9 months is more than reasonable to have a recall fixed and replacement parts manufactured.
The contact owns a 2019 Acura MDX. The contact received notifications of the federal safety agency Campaign Numbers: 23V858000 (Fuel system, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2019 Acura MDX. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Acura MDX. The contact received notifications of the federal safety agency Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was informed by the dealer that the vehicles for sale or trade were being prioritized before repairing other vehicles. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Acura MDX. The contact received notifications of the federal safety agency Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Acura MDX. The contact received notifications of the federal safety agency Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I was driving down the highway today at 70 mph and all the lights illuminated on my MDX. It began to struggle to keep speed and eventually shut down once I was on the service road. I was extremely scared and nervous that I was going to be involved in an accident or the car was going to blow up as it started bouncing up and down while I was still on the highway.
The contact owns a 2019 Acura MDX. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Acura MDX. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel system, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Acura MDX. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Acura MDX. The contact received notification of the federal safety agency Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer and other unknown dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Acura MDX. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet contacted. The contact stated while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. The cause of the failure was not yet determined. The vehicle was not repaired. The failure mileage was 98,000. Parts distribution disconnect.
Two recalls outstanding from November 2023. Parts not available to fix the problems until April 2025.
The contact owns a 2019 Acura MDX. The contact received notifications of the federal safety agency Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Acura MDX. The contact received notification of the federal safety agency Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I have three recalls on my vehicle. I am trying to get them serviced and the Acura dealership is stating that they do not know when they can service the fuel pump because they haven't created/issued any parts. They will not let me book to service/fix the connector rod bearing before August. I am concerned with the safety of my vehicle due to these recalls and not being able to get them fixed ASAP.
The contact owns a 2019 Acura MDX. The contact received notification of the federal safety agency Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Acura MDX. The contact received notification of the federal safety agency Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 65 MPH, the accelerator pedal was depressed; however, the vehicle failed to respond and started to decelerate. The contact stated that the failure was intermittent at first but had become a recurring failure. The contact related the failure to the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline). The failure mileage was 45,705. Parts distribution disconnect.
While driving the vehicle at highway speeds the accelerator pedal became unresponsive. Additional force on the pedal pushed it to the floor with no response from the engine. After letting off the pedal while trying to pull the vehicle over to a safe location along the road, a press on the pedal from fully released, caused the engine to rev up and propel the vehicle again. This has happened 3 times but is very random, and not easily reproducible. It is a very unsafe condition when it does happen as the vehicle loses speed, and the driver no longer has speed control!
The contact owns a 2019 Acura MDX. The contact received notifications of the federal safety agency Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
rod bearin system and fuel pump recall expansion system
The contact owns a 2019 Acura MDX. The contact received notification of the federal safety agency Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I pulled up to a stop light at a busy intersection/highway exit and, after depressing the brake, the vehicle abruptly turned off and shifted to neutral. The brake became very difficult to depress and the parking brake enabled on its own. The entire dashboard lit up and the car would not shift or respond to any input. The vehicle would not turn off, turn back on, or shift for approximately 15 minutes. After this, I tried to turn the car off and it finally did, I started it again and was able to pull off the roadway. We just recently (within the past 2 weeks) had a recall done to update the auto-stop system. This occurred 1x prior to the recall and now this has happened again. My young children were in the car both times and this put us all in danger.
During Idle stop at red light car stops and goes into neutral and engine stalls. 2019 MDX won't move unless completely restart the car in the middle of busy intersection. High risk for accident and injury. There is few recall mention in Acura site for 2019 MDX, but when input vin number its claims no recall to this vehicle . Need urgent help.
The contact owns a 2019 Acura MDX. The contact stated that he recurringly experienced failures with the instrument panel brightness being dimmed and then not displaying properly as needed. The contact turned off and restarted the vehicle and the instrument panel operated as designed. No warning lights were illuminated. The vehicle was taken twice to a local dealer; however, the failure was not duplicated, and the vehicle was not repaired. On another occasion while driving and using the GPS, the displayed failed operate as needed. After turning off and restarting the vehicle, the instrument panel operated as needed. The vehicle was then taken back to the local dealer however, the mechanic was unable to duplicate the failure. The contact stated that the vehicle was however, repaired under the federal safety agency Campaign Number: 21V215000 (Fuel System, Gasoline). After the repair, the contact stated that the vehicle fuel tank was at half full however, the fuel gauge indicated that the tank was empty. The contact stated that the instrument panel then became inoperable. The failure persisted and the contact would turn off and restart the vehicle for the instrument panel to operate as needed; however, the speedometer would remain inoperable. The vehicle was not repaired. The contact sought legal advice and his attorney advised him to file a complaint with the federal safety agency Hotline. The manufacturer was not made aware of the failure. The approximate failure mileage was 20,000.
I have had problems with the car stalling or shifting to neutral from drive after the auto stop feature is engaged. This typically happens when the engine tries to restart after having shutoff at the stop. It is difficult to replicate the problem and the dealer can't seem to replicated the problem but it has happened to me many times, particularly in hot weather or after long drives. Typically it happens after a long drive or a lot of around town driving (maybe when the engine is hot?). The dealer does not believe it is related to the fuel pump replacement but that is when it seemed to have started happening but this is entirely speculation. Very frustrating as I have been to the dealer 3 times with the problem and they cannot "replicate" it. They supposedly also replaced the battery and updated the software in the car but that has not solved it. I am growing concerned because it is very dangerous, particularly when stopped at a busy intersection. The last stall happened and it took a minute or so to get the car running again at a busy and large intersection. I am also worried about the happening when on an incline. It doesn't happen all of the time, sometimes there is just a hesitation but the car starts and lurches forward. I have a 2019 with about 35K miles on it and have used primarily for long distance trips and not much around town driving. I have attached the dealer work orders for the three visits but stopped bringing the car in because it has been a waste of time as they are unable to find the issue. Also, I have reported the issue twice to American Honda and they have sent me back to the dealer with no results. This is a dangerous situation and I noticed that there is a related recall for the Acura TLX model with the same engine. This problem is ongoing and has happened to me twice in the past 2 days if I forget to disable the auto shutoff feature. Thanks.
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