The contact owns a 2019 Acura RDX. The contact stated while driving approximately 35-40 MPH, the vehicle failed to exceed 40 MPH upon depressing the accelerator pedal. There was no warning light illuminated. The contact veered to the side of the road, where she turned off and restarted the vehicle, and the vehicle operated as needed; however, the failure recurred several times while driving. The contact stated that she veered to the side of the road, turned off and restarted the vehicle on each occasion, and the vehicle operated as needed. The contact stated that the failure had been occurring intermittently. The vehicle was taken to the dealer several times, but the dealer could not duplicate the failure. The contact stated that she had recorded the failure on video, which was sent to the manufacturer; however, the manufacturer provided no assistance and referred the contact to the dealer. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 55,000.
2019 Acura RDX transmission complaints
Page 2 of 2: complaints 11 to 37 of 37, newest first, as owners wrote them.
My car has been shaking on acceleration but no engine light or any warning popped up. When I called an Acura dealership, they said they would have trouble diagnosing the problem without a light on. A few days later, while accelerating on the highway, my car started shaking violently and lost power. The engine light started flashing. I could have gotten into an accident because I could no longer accelerate on the highway. I had to slowly pull off to a safe stop. This could have been a dangerous and life-threatening situation. Someone could have crashed into me behind me and I could not quickly get into a safe area. I brought it to an Acura dealership and they could not find anything. The engine light had turned off. Though, when I took the car again, the car was still shaking on acceleration. I was afraid to drive at normal speeds since it is extremely safe. I took it to another personal mechanic and he was able to reproduce the problem. He saw there is a service bulletin out for just this problem. The possible cause is “humid air within the intake tract May condense and accumulate excessive moisture during steady driving.” I would have to replace the intercooler system and get the PGM-Fl software updated. This is a safety issue, and Acura has not released any recalls on this. The dealerships are also saying it will not be covered by warranty for me.
On July 24, 2022, while driving from Champaign-Urbana, Illinois back to our home in Lisle, IL, in a heavy rainstorm, our RDX suddenly started flashing the engine light and lost power on Interstate 57. We were fortunate to be able to maneuver it to the side of the road, and off the nearby ramp at Bradley, IL. We ‘googled’ the circumstances on our iphone, to learn that this is considered a serious, potentially life-threatening situation, and that Acura recommended immediate Service Bulletin 20-053, dated May 25, 2021, states the symptom as “The MIL is flashing with loss of power.” It indicates “Corrective Action” for the RDX as “Update the PGM-FI and replace the intercooler, the intercooler outlet pipe assembly and the intercooler outlet hose.” Affected vehicles include “ALL” 2019-2020 RDX models.” Despite the Service Bulletin that was issued, many RDX owners, noted the same response from their local Acura dealer. They note that the dealers “played dumb,” claim they could not locate a Service Code, nor “replicate the conditions and response” in the shop…. precisely my experience! In fact, the Service Receipt, indicates the car was driven less than one mile, hardly sufficient to replicate conditions. Acura Client Relations has refused to assist. I contacted the CEO Jon Ikeda but his office has not responded. I fear driving the car in wet conditions.
On 9/22/22 travelling on I-290 near Boylston, MA I was passing a large tractor trailer in the far left lane going up a hill. It was and had been raining very hard for at least the previous hour. When I stepped on the accelerator to increase speed, the car suddenly decelerated to about 20 mph and the check engine light began flashing. I was able cross all three lanes in very heavy traffic to the shoulder. I then slowly made my way off the interstate to a gas station right beyond the exit. My passengers and I were very concerned about the suddenness and the abrupt reduction in speed on an extremely busy roadway. A call to the nearest Acura dealer service department confirmed he had seen nearly the same symptoms the prior week under similar road conditions and the same model car as mine. He found no codes on the other car. I also notified Acura customer service who confirmed the existence of a Service Bulletin on precisely this issue (flashing light with loss of power).
Transmission was stuck in 1st gear. This situation happened to me while stopped at red light with auto idle stop engaged, when it restarted at green light, transmission got stuck in 1st gear, I drove for about 1/4 mile and still the vehicle would not shift gears. I pulled over safely to the curb, shut down the car, waited 10 seconds and restarted, vehicle drove normally back home I had it all recorded on my dash cam and took the car to the dealer, showed the video and there were ZERO findings, nothing was recorded on the car error logs according to the dealer.
The contact owns a 2019 Acura RDX. The contact stated that while at a stop light, the vehicle stalled. The vehicle failed to move or shift into neutral(N). The vehicle was towed to the local dealer where it was diagnosed that the fuel pump motor needed to be replaced. The vehicle was repaired. The manufacturer was notified but no additional assistance was provided. The contact stated that the failure was related to the federal safety agency Campaign Number: 21V215000 (Fuel System, Gasoline). The failure mileage was approximately 40,000.
on 2/3/22, after only 12 hours of owning the vehicle, I merged onto 287 South and upon speeding up and merging into the center lane, I lost all acceleration and my dash lit up like a Christmas Tree. An 18 wheeler was coming behind me in the middle lane at 65 mph while my car slowed down to 25 mph. I was thankfully able to get over to the side of the road without being hurt or even killed. Upon bringing it into the dealer, the codes showed that it was a bad engine coil and spark plug. This was repaired under warranty. Fast forward to 5/16/22, I exited the highway, came to a complete stop at a red light. Upon the light turning green, I went to accelerate and limp mode activated again. I have video of the incident and dealership is unable to find any issues with the vehicle. Both times it was either raining or had just stopped. I have asked that the Intercooler be replaced as part of Bulletin 20-053 however the dealership states my vehicle is not part of this bulletin although it lists the model and year. This is a serious problem that requires a recall. I hope Acura is not waiting for someone to get hurt before they take action!
I was driving for approx. 3 hours on the interstate and exited to return home. After stopping at the red light my car would not excel. The rpm where moving up to 4 plus but the car wouldn’t go over 20 miles an hour when pressing the excelerator. No warning lights came on but I pulled over and turned the car off trying to decide what to do. I couldn’t get back on the road driving 20 miles an hour because it wouldn’t be safe. I decided to restarted the car then I drove 2 miles home without incident. I will take the car to the dealer after the holidays because I’m scared to drive it. I bought the car with 25,000 miles and it now has 32,000 miles on it.
My 2019 Acura RDX suddenly lost power while accelerating on two occasions this year. Both times it occurred in clear weather with temperatures around 80 degrees. The first time it happened was on 7/15/2021 when I was accelerating onto a US Highway. The second time was on 10/4/2021 when accelerating from a stoplight. Both times I had to coast to the side of the road due to loss of power. I was able to restore power by restarting the engine. Please investigate since loss of acceleration can lead to crashes. For example, it can be deadly if it occurs while passing on a 2-lane road or making a left turn in front of oncoming traffic. Thanks.
On 7/24/2021 around 6.30pm, the transmission on my RDX suddenly failed. The problem happened when I attempted to accelerated when entering a highway. I temporarily fixed the problem by turning engine off and re-starting.
Three hours into a four hour road trip, we had been driving in the rain when needed to overtake a slow car in the right lane. Went to accelerate when car lost all power and a check engine light came on flash. Pulled over to the emergency lane and turned flasher on. Car had to be glided into the lane as there was little to no power when using the gas. Thankfully we had not passed the vehicle yet when we lost power and the car behind us had enough room to slow down. After turning the car off and on again check engine light went off and car had normal power again. We were able to drive it for the next hour without further issue. We will be bringing this into the dealer to have it inspected. Currently car has only around 18k miles on it and have never had this issue before.
On 4/17/2021 my wife and I were traveling form florida to california, while traveling on I -49n in louisiana I went to accelerate around a slower car and when I pushed the gas our car lost power and the check engine light started flashing causing us to suddenly slow down and almost being stuck by other automobiles in traffic. I was able to make it over to the shoulder of the interstate and shut off our SUV for about ten minutes and the issue was gone.
Tl* the contact owns a 2019 acura rdx. The contact stated that he noticed an unknown fluid leak coming from the vehicle. The vehicle was taken to the local dealer findlay acura (315 auto mall dr, henderson, nv 89014, (702) 982-4100) where it was diagnosed with needing an unknown component to be patched. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 7,100.
This is the second complaint for this vehicle, the previous complaint was assigned the federal safety agency id number: 11277657. Similar to the incident that was previously reported, while driving on a highway at a high rate of speed, attempting to pass another vehicle, the car went into limp mode, lost acceleration, steering became difficult, and the check engine light came on. Luckily, we were able to safely get the car into the right hand lane and pull off into the shoulder. We turned the vehicle off and when we turned it back on the vehicle operated normally. As with the previous incident, this occurred in the rain. The car was brought to the dealership and, as with the previous incident, we were told they could not duplicate this issue and the vehicle was returned to us. We were told that if the issue occurs again to bring the vehicle back to the dealership. As stated in my previous complaint, this is an extremely dangerous malfunction that could result in a serious accident. This time my two children were in the car. What is it going to take for acura to find an acceptable resolution to this problem? How many of these malfunctioning vehicles are on the road???
While accelerating through 50mph the car suddenly stops developing power and begins to coast down to a stop, regardless of gas pedal input. The vehicles 'malfunction indicator lamp', 'electric power steering (eps) system indicator', 'vehicle stability assist (vsa) system indicator', 'road departure mitigation (rdm) indicator', 'collision mitigation braking system (cmbs) indicator', and 'brake system' light illiminate simultaneeously. The center display rotates through these problems , advises to avoid heavy acceleration and high speed, and advises to see the dealership. This happened while merging into a lane on the highway and could have easily killed me. This car must be recalled. This car has been maintained on all required inspections, is run on 91oct gas, and was just in a certified acura dealership less than a month ago for an unrelated issue.
Driving for 15 minutes engine stopped while going up a very busy bridge on I-10 - started shaking and flashing no brakes no steering contact dealer. Coasted to construction area on top of bridge as to not be hit by 18 wheelers. The vehicle was out of warranty by 1200 miles ... That's ridiculous
Transmission does not down shift appropriately when slowing or traveling a low speed and the need for fast acceleration is needed. There is about a 3 second delay before any throttle response or acceleration. Car is stuck in 5 or 6 gear and going 10-15 miles per hour and no acceleration despite gas peddle pressed to the floor. Highly dangerous delay in acceleration response like when cross traffic. This will get people killed. Dealer says is working as designed. But it a very dangerous design flaw then. I can slow from 40 MPH to 10 MPH and then apply full acceleration and there is no response from the vehicle for 3 second. Very repeatable. No acceleration despite gas peddle pressed to the floor.
We turned onto the on-ramp of i40 west in arkansas at exit 58 heading west. I accelerated to get up to speed to merge onto the highway. When I reached 70mph the car stopped acceleration and very rapidly slowed to 20mph in front of multiple cars and semi trucks. I was lucky to have been missed by the traffic behind us and was able to get to the right shoulder. The car would not accelerate past 10-20mph. We limped to the next exit and found a parking lot. I turned the car off and back on and it seemed to be working correctly again. My entire family could have easily been killed! During the incident the check engine light came on and remained on until turning the car off and back on.
I reported an issue with my 2019 acura rdx, where if: engine auto stop is enabled, and brake hold is enabled. On two occasions, the vehicle lurched forward while the brake hold is enabled this propelled me to the side of the intersection today, with a 2020 loaner, it happened again
Erratic display operation causes driver distraction problems and possible damage to car operation (transmission). As shown in attachments it displays system error. The infotainment system screen goes dark. Tire pressure displays false information. I have taken the vehicle to the dealer multiple times; each time the dealer says nothing wrong or they believe problem will be fix with the radio update. They constantly reset the vehicle and write on the report, no problems found. My opinion is that there is an incompatibility with the vehicle electronics and the display systems in the vehicle and the infotainment system that acura is using to present vehicle data to the driver. Img_0807 shows the warning of low tire pressure when in fact all tires have correct pressure. Img_0802 shows system error when trying to access a radio station. Img_0801 shows the system requires an update but no dealer or service group has the update. I'm unable to show the blank or flickering display. This is dangerous because you can't tell if the vehicle is in comfort mode or sport or snow
While attempting to pass another vehicle on interstate at around 70 MPH, car power fails losing most power and engine light blinking leaving us very unsafe! Once getting to the shoulder and restarting car, it is normal again. This has happened 4 times now. Acura can't find any codes and does not have an answer for this saftety issue!
Engine stalls while vehicle is in motion. Vehicle is already in motion, 40 MPH. We simply stepped on the gas paddle and the car stalled on the left lane.
Twice now under 5400 miles, while depressing gas peddle to pass on an interstate at around 70 MPH, the car totally loses power and engine light comes on leaving us in a very unsafe position in the fast lane of travel. We barely avoided collisions making it to the shoulder. After restarting the car, the engine light is off and car appears to operated normally again. Acura could not find any codes in cpu and told us to bring it back if happens again. Opened a ticket on acura's web site - no reply for nearly a week now.
While traveling cross country on the second day of travel I attempted to accelerate to pass a car at appx 75 MPH and my car suddenly and rapidly started to decelerate. I noticed that the "check engine" light was on and I could only reach speeds of appx 40mph. Once I made it to the shoulder I turned the vehicle off and waited apprx 1 minute before restarting. After restarting, I preceded to complete the trip without further incident. I have not experienced this condition since the reported incident. I contacted my dealer and notified them of the event and they said they are not aware of this condition.
I know by now the public may realize all the issues surrounding the 2019 rdx model. I purchased one three months ago. While there are a host of important issues/problems I have seen with the vehicle, all 'appear' to be software related, I would like to express my concern with one specific issue. The throttle is delayed when accelerating from a standstill up to 10 MPH, but can also happen at higher speeds. This appears to be dependent on the RPM. This occurs in comfort and sport modes. The delay is one to two seconds. This delay is critical when say, taking a turn crossing traffic. Yes, there are many customers with the same problem. I see this as a safety issue, just as bad as, for example, brakes not actually being applied for 1 or two seconds after being physically applied, or maybe the clutch being delayed in a manual transmission by two seconds. This would never be acceptable in the marketplace, but yet somehow an automatic transmission is ok to be delayed. We rdx owners have received a software update in february. I feel this is unacceptable. It appears the vehicle was not ready for production 2 years ago, and has yet to see critical problems fixed. I have been to the dealer where they did a clutch procedure and passed on results to acura. This procedure did not fix the issue, and I have passed this info onto the dealer.
Vehicle loses almost all engine power under hard acceleration. This fault requires you to stop the vehicle and restart to continue. Engine light flashes yellow. The first time this occurred was at highway speed in a passing situation. The second time was during a freeway merge. Both instances could have ended badly as the freeways were busy and other vehicles around me were traveling at speed. The first incident was reported to the dealership and to acura corporate. Nothing was noted as faulty or corrected.
The engine shut down in the middle of an intersection in traffic, while in motion. The car refused to start up again, indicating a transmission failure. The car also refused to shut down, and the electronics are confused. This is the third incident that I had with this vehicle.
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