My complaint is toward acura relations and devan acura of norwalk, ct regarding a serious transmission problem. My transmission has been diagnosed with having a hard shift/slippage from 2nd to 3rd gear, which is part of recall, I.d. 48580. This type of problem can result in transmission lockup, which could result in a crash. A case manager from acura relations explained over the phone that if problem is recall related, the cost of repairs would be covered. Unfortunately, even though devan acura of norwalk has determined that a hard shift/slippage from 2nd to 3rd gear exists, they never asked me what I felt comfortable doing, which my answer would be to replace the transmission, as it pertains to the recall, especially as promised by acura relations. Devan acura of norwalk performed a transmission fluid flush to try and resolve the problem, which did not improve the drivability of the vehicle, as a hard shift/slippage still exists. Please note that I paid for this vehicle brand new, in full, from devan acura of norwalk and do not appreciate feeling as though acura relations and devan acura of norwalk has shown a lack of concern towards mine and my family's safety, as they chose not to further assist in this matter and I fear for my family's safety driving this vehicle and would like it repaired as promised by acura relations (case number will be provided upon request).
2001 Acura TL transmission complaints
Page 2 of 5: complaints 11 to 40 of 102, newest first, as owners wrote them.
2001 acura tl. Consumer states transmission jerks and bucks while driving *tgw the consumer stated just prior to attempting to back into his driveway, it was difficult to get the vehicle in reverse. There was some smoke in the engine compartment and fluid was leaking in the transmission area. The consumer discovered recall # 04v17600 was issued, but honda was not forthcoming about the recall and whether it had been performed. The dealer informed the consumer, the transmission had an internal failure and it was recommended that the transmission be replaced. *jb updated 05/01/12
The d5 on the transmission started blinking, the the engine light came on along with tcs light. The shift from lower to higher speeds was bit jerky or slow. I took the car to the dealer for check-up. On diagnostics, he gave me the codes p1739 and p1750. The recommendation was to replace the transmission - cost 4200$. This problem was highlighted in a 2002 memo from acura , however, in my case, the problem shows up at this mileage and I am not covered. I spoke with aamco which apparently acura does not endorse and they said that torque failure is common on honda transmissions.
The transmission in my car is slipping at 2nd gear, as a result of which the RPM goes high but it doesn't match the speed of the road. The transmission as per the recall was fixed in the year 2004 , but the problem arose again and its hard for me to drive. The estimated cost of the transmission is 5k as per the dealer & the same has been reported to the acura customer care department but I haven't heard anything from their side. I would be highly gratified to see a positive response from your side.
2001 acura 3.2tl. Consumer states problems with vehicle transmission *tgw the consumer stated he recently noticed a juddering and slipping on d5 while shifting from 2nd gear to 3rd, especially while going on ramps, merging on to freeways and bridges. The consumer took the vehicle to the dealer, but they were unable to find a problem. Two weeks later, the check engine light illuminated and the consumer took the vehicle back to the dealer. The dealer determined that there was indeed a problem with the p1750-clutch press, which was related to the automatic transmission recall. The consumer believed the replacement should be free of charge as a one time gesture.
Tl* the contact owns a 2001 acura 3.2tl. The contact stated that the vehicle would jerk while driving 25 MPH. The vehicle was taken to the dealer, who stated that the transmission needed to be replaced. The manufacturer was notified, but offered no assistance. The failure mileage was 125,980.
Transmission failure: I bought this car at 25k miles in sept "04". Recall took place apr. "04". I was never told by the dealer, that a "recall" was made on the tranny for 7/100k. ( it was more important that they put the sale of the car over the safety of me and my child )I found out on the day my tranny went out on aug. "10" and they said I would have to pay $3,700 for the repair due to the warranty has expired. I was coming off the freeway at 65 MPH when I exited and slowed down to approx. 35 MPH, the car went "crazy" it was bucking and jumping and thrusting us forward in a jerking motion. I am female and had my toddler with me, I was scared, it was a strange behavior for a car, it felt like I was being hit from behind by another car. I couldn't shake the idea that we just got off the freeway. Had this car done this while on the freeway!! My thoughts are we would of been badly hurt along with others. It was a matter of seconds that changed my outcome, along with the "guardian angles". I am terrified to drive this car. I am unemployed and gave the dealer all the $$ I had. I have read on your the federal safety agency web site, of people having to replace up to three times. The design problem is not resolved, from the results, it is not resolved, yet these cars are on the roads and every other day someone's tranny is going out as well as them experiencing near injury conditions. I just don't understand!!! When "tylenol" was recalled...they removed the product from the shelf to ensure the safety of the public. Why isn't this being done here as well. Give us blue book value at the time of tranny failure and scrap these cars. Because they are unable to come up with a reliable tranny fix in their design flaw, give us blue book value so we can drive a car that is more safe.
2001 acura 3.2 tl, 47000+ miles transmission problems: needs to be replaced bought car new: only driver called client services and my dealer for repair compensation they claim vehicle is out of time period for recall (I was never notified of problem) acura will pay half: cost to me $2400+ because of low mileage and the problems acura has had with the transmission of this model, they should be responsible and incur the entire cost.
2001 acura 3.2 tl needed transmission replaced in october 2006 due to a safety related defect. Mileage on car at that point was about 61,000 miles. August 2010 transmission needed to be replaced again. The car has about 98,000 miles on it. So the transmission needed to be replaced when it had incurred 37,000 miles on it. The dealership will not replace it under the safety related defect. The dealership said originally that I had to pay almost $5,000 to get a new transmission. Finally, after much hassle, they made me pay $1,005 and I had to pay $330 for a rental. The transmission failed due to the safety related defect and I should not have had to pay for it. Clearly the transmission that they installed in 2006 was defective, just as the original transmission was defective. The transmission failed with little or no warning in august and I very easily could have had a crash. It locked up and I could barely move it while I was driving.
While entering highway ga 400, I noticed that my 2001 acura 3.2 tl slammed in to first and second gear. Then, the d5 dash light began blinking, then the tcs light, then the check engine light. I drove to the nearest dealership (jackson acura), who advised me that the transmission had failed and offered 10% "help" with the $5,331.65 cost for a new transmission. I was "lucky", in that we were driving in excellent conditions. We could have been hundreds of miles from home, in the rain, in the dark, with small children... There was no warning. I consider this to be a major safety hazard.
2001 3.2tl acura. Document sent regarding mediation on behalf of consumer regarding transmission problem *tgw the consumer stated while driving, the transmission made a loud bang noise. He pulled over to side of the road, but no noise was heard. He got back in the vehicle, put the vehicle in gear and began to proceed slowly, again no noise was heard. The next morning, he made arrangements to take the vehicle to the dealer. At the first stop sign, as he pulled into a lane and turned right, there was a grinding noise coming from the vehicle. When the consumer arrived at the dealer he found out, that a safety recall had been issued, but the work was previously done. The consumer was informed the transmission needed to be replaced at an estimated cost of $4,800.00
One week ago I noticed that my car's transmission (2001 acura tl) was slipping between 2nd and 3rd gear as well as when shifting into reverse. I went to acura honolulu yesterday and they confirmed the issue was with the transmission slipping. They estimated that the repair costs would total $6600 (nearly what the car is worth). I did some online research and found out that this year's model has a faulty transmission and they had offered an extended warranty, however, because my car is over seven years old, they will not honor this warranty even though my mileage is within the accepted coverage of 100,000 miles. I'm now stuck with a car that is unsafe for me and other drivers on the road yet acura is unwilling to assist in the repair costs. I have contacted my dealerships service manager as well as their corporate offices, but they were unwilling to offer goodwill assistance. I take good care of my car and it is unfortunate that acura is willing to keep a bad product on the market while leaving the owners to pay ridiculous repair costs..
I purchased a 2001 acura tl last week 03/09/10 fell in love ....on 03/16/10 driving down the highway at 60 MPH the check engine light comes on RPM rise when I press the gas pedal but the car doesn't speed up. And im forced to try and drift into a breakdown lane without getting hit by other cars on the highway!.so that means I've only had the car for a week and it almost killed me!
On my acura 3.2 tl transmission problem, gear slipping and could be potential high/fatal risk on a hwy.
I am the original owner and only driver of my car and I have taken excellent care of the vehicle (nearly all dealer-recommended inspections and maintenance in timely manner). The original transmission failed and was replaced in 2003, as per the manufacturer's recall. Once again, my car has been rendered inoperable because the remanufactured transmission has now completely failed (after the expiration of the extended warranty) - with 108,000 miles on the odometer. With a moderate driving history, a well-cared-for car should not have two failed transmissions in nine years. As a retiree, $4000 repair costs or used car purchase prices are both prohibitive; and acura disclaims all responsibility.
We own a 2001 acura 3.2tl, which we bought in 2006 with 43k miles on it. It currently has a little more than 91,000 miles on it. About a month ago, we started experiencing transmission trouble - very sluggish shifting, and slippage between 2nd and 3rd gears, and heavy shaking/vibration of the car (until then it has been a fantastic vehicle). I googled it and found out that it was under a recall. However, when I called the local acura dealer, we were told we were beyond the 7 yr window, even though we have less than the 100k limit on the warranty.
Transmission started to slip at first, it slip after I reverse out of my drive way and then when I put it in drive that's when it slips. Thought it was nothing until the transmission started to leak. I took it to a shop to get it look at and they said that it needs to replace. Also one thing is that I'm the second owner and never received any recalls notice. So right now I don't know if I should take it to the dealership to get it replace because of the recall.
Acura tl model 2001 having transmission problems. Spoke to acura care with no response. Acura is giving worst possible customer service.
2001 tl needs another transmission job, and acura is not willing to pay for this 3rd transmission as of yet. Always loved the cars and when they sent me the recall notice in 2003/04 thought it was very honorable. When I drove the car to the dealership it nearly killed me as it dropped down to 2nd gear on the highway. I was able to get to the dealership in one piece and they "fixed it". Thought it was honorable that they proactively resolved situation. However, I noticed the gears slipping again just the other day and knew right away that it needed to be taken back. As I was driving it back a truck came feet away from crushing me as it dove down to 2nd gear. I was barely able to get it to the breakdown lane in time, I was scared @*(#(&$. Had it towed there and they charged me $96 just to look at it. Called me and informed me that since it's out of the 7 year/100,000 ml warranty that they cannot be responsible. It's under 100,000 miles, I'm original owner, and they are telling me they don't have record of fixing it from 03/04. (I brought it to them, but there computers only go back 5yrs?) they want to charge me 3,100, and claim that since they haven't serviced it in 5 yrs they don't know if it's been serviced properly. I moved away what the hell? This will be the 3rd transmission on it and it's under 100,000 mls??? I replace the tires less often, have a perfect driving record and both my brothers bought cars from acura of auburn "ma". I easily could have died the other day and they showed no empathy. It's like they've seen this too many times that they've become jaded. I'm awaiting a call back from a case manager. If they don't help me I'm contacting the better business bureau/writing the attorney general. There is no way they should be profiting from such an obvious design flaw. I at one time loved the car, I will never buy another and will proactively tell people looking for a car to stay far far away. I've never been this angry and disappointed. Gl to all owners!!
Tl*the contact owns a 2001 acura 3.2tl. The contact stated that the vehicle would not pull and began slipping gears. The dealer stated that the transmission was defective and they replaced it under warranty. On a separate occasion, the gears slipped again and the vehicle hesitated. The vehicle was no longer under warranty and the transmission was replaced at the owner's expense. The failure mileage was less than 9,000 and current mileage was over 200,000.
My acura 3.2 tl transmission has failed for the second time in 5 years. I replaced the transmission for the first time 2 years after I bought it. After another 70,000 miles, it has failed again and replacing the transmission costs approximately $5000.00. As a consumer of a supposedly high quality vehicle, this is just wrong.
In march 2007 I purchased a 2001 acura 3.2tl, after a couple of months I noticed the transmission was slipping, I took the vehicle to a local acura dealer to find that the transmission needed to be replaced. After doing some investigating I found acura had recalls on the transmissions, mine was considered out of warranty because the miles exceeded the recall. (this occured in may 2007) in may of 2008 my transmission went completely, during this time frame the transmission would slip, down shift etc which could have caused an accident or even death with my family and me. I contacted acura hq and was given a case manager, who asked me to take the car back to the dealer repair shop, they would inspect it and contact me to see if they would possibly replace it (as a goodwill gesture)I was also told that I would never had received any notice of the recall because I was not the original owner, therefore since a repair was never done I feel that they should honor the recall, do the right thing and repair it. I received a phone call from the dealer stating acura would only cover 25%, I was told by the repair shop that the transmission was so far gone that they couldn't even tear it down to do an inspection of the gears. At this point and time I have had to pay for a car rental for one month, may have to put out at least $2500 for a repair and I am not a happy customer. To me a recall is a recall and I feel acura hq would want to keep satisfied customers. I have owned both a honda and acura prior to this and had approximately 250,000 miles on my other acura. I was told by acura hq, that if 2nd and 3rd gear were damaged they would replace the transmission, I faxed my paperwork from may 2007 which certainly stated this and am now told that this will not occur. What are my next steps to have acura shoulder the full responsibility
On january 24, 2008 we sent a letter to richard colliver,executive vice president, auto sales at acura in response to a questionnaire. We bought a used acura 2001 3.2tl in november of 2005. It had a "reconstructed title". In oregon this means there was no frame damage. The car had about 50,000 miles. I have put over 30,000 miles on the 3.2 tl since we bought it and had no problems until the transmission started slipping. After visiting with my mechanic and the local acura service department regarding the transmission we discovered there had been a recall on the transmission and was told this was done in january of 2005. At some point, acura also extended the warranty on the transmission because of an internal problem with the transmission that caused it to slip after it warmed up. I feel we have been left in the lurch with a transmission acura knows is faulty. The car was in an accident more than two years ago, before we bought it, and you are telling us the accident voids the warranty. If the accident caused the transmission problem I think it would have shown up a long time ago. I don?t think body work on a car ? No matter how extensive ? Would necessarily add up to transmission failure. It seems to me to be an excuse for acura to push aside a problem they know is their responsibility. I have never received any response from mr. Colliver. The man who did call and give us the run around again about the reconstructed title when faced with our logic then changed his tune and said the service department only said the transmission was slipping they did not say anything about it clunking. It does clunk into gear after it slips but evidently if the acura service did not designate that on the invoice they won't consider it. However, I believe if they had designated that very thing, there would have been another excuse.
2001 acura 3.2tl with transmission problems. Consumer states that they received a recall for the transmission. Dealer installed oil jet kit informed on the recall. They also say the transmission completely stopped working. *kb the consumer stated after the service was performed, he started to experience shift changes, and gear slippage. The transmission was replaced, however 2-4 months later the consumer began to experience erratic shifting and a feeling of gear slippage, but the consumer was told the transmission was working properly. The consumer stated on july 16, 2007 the transmission malfunctioned again when all of a sudden the engine increased and when he let off the cruise control, white smoke billowed from the rear of the vehicle. The consumer was able to pull over and had the vehicle towed. The service center informed the consumer that the transmission had failed. Recall#04v176000
I am writing to you to get some assistance on the problem I am having with honda/acura of USA. According class action settlement case no: rg 03099677, acura settled with all claimants to provide an extended warranty on transmissions on all class vehicles up to 109,000 miles. I own an acura tl 2001 . My car currently has 103k miles on it. I am perhaps the second or third owner of this vehicle. I recently experienced transmission problems related to the car's manufactured defect, namely with the faulty transmission. Here is the federal safety agency recall# and report below on the recall. The federal safety agency campaign id number : 04v176000 mfr's report date : apr 13, 2004 component: power train:automatic transmission potential number of units affected : 1099796 I got in touch with a local acura client services and took it to a local dealer. They looked at the car and the next day informed me that the extended warranty would not be covered since the car had been fixed previously at a repair shop and not by acura. According to their own records, my car has had the transmission fixed by acura in 2004. They refused to fix it despite the class action settlement that they agreed to in december of 2006. According to the independent repair shop I took my car to, the car had an original replaced transmission in it and not an aftermarket part. Even by acura's own records, this car had the transmission replaced in 2004 at one of their dealerships and this is the transmission that failed. Based on the lawsuit settlement therefore, they are responsible for fixing this transmission again since it is still under the extended warranty. The refused to assist me and I had no choice to get the car fixed by a local repair shop. I paid $2,292.47 to a local repair shop to get my car fixed that acura should have fixed under wrty.
Tl*the contact owns a 2001 acura 3.2tl. While driving 40 MPH, the vehicle would not accelerate and the contact could not shift gears with ease. He stated that the check engine light illuminated intermittently. The dealer replaced the transmission. The current and failure mileage were 105,700.
On june 20th, we were exiting the toll booth to enter a major highway. The car failed to accelerate for about 10 to 15 seconds. We had our 1 and half year old son on board at the time this incident occurred. It was very dangerous and we were very lucky there was no car behind us. We brought the car to acura dealer nearby our house on june 25th, 2007. They did the diagnostic and told us that the transmission is on the way out. They recommended to us to replace the transmission. Since the car is out of warranty, therefore acura will not cover the cost of the repair. We called the honda manufacturer a few times and asked them to fix the faulty transmission that was recalled back 2004. Honda had denied our claim simply because our car is out of warranty.
I am the original owner of an acura tl 2001. At 40k miles as I was driving on a busy highway the car started jerking, I went from 40 MPH to almost a complete stop in seconds. I took the car to the dealer and a new transmission was placed as it was under warranty. The car now has 108k miles. My husband was driving yesterday on a busy highway at 65 MPH and the car did the same thing again. We had the car towed to the dealer today and the have informed us that it needs a new transmission again. My first concern in all this is the safety of my family. My husband could have been killed yesterday. He was on a busy highway in which the speed limit is 65 MPH we feel very fortunate that the car behind him was far away enough that it did not run into him. Looking back I was very lucky when it happened to me. This transmission problem can cause a very serious accident. My second concern is that the dealer says the warranty on the transmission is only good to 109k miles no matter what happens after that. I started doing research on this problem and found that many people have had to replace their transmissions three times. This leads me to believe that they are replacing them with faulty transmission which continues to be a hazard on the road. I feel that acura is not doing enough to protect the public and to resolve this issue.
We were returning on 10/02/06 from a 1,000 mile road trip to pa, on the way home (at night, in the pouring rain, with a toddler) we lost our transmission. This was on a 65 MPH highway. The transmission slipped from 2000 RPM-5000 RPM and back a few times. By the time I could get safely pulled over, the car would not move. When I tried to drive it to move safely off of the highway, it was revving at 5000 RPM and moving a 2 MPH. I obviously did not want to do more damage, so we sat on the highway in the middle of an off ramp until assistance arrived. We had it towed to a local garage. They called the next day to tell us that the transmission was gone and they have such a high failure rate that they go for $2000 even at salvage yards. They quoted us $3650 for a rebuilt, with a new computer (acura required!!!) and labor. The kicker is, we had only been over our warranty mileage by 3k. We were also given no warning (neither warning light nor driving) that there was a problem. I can not believe that honda/acura can have the #2 most reliable vehicle reputation. After simply searching for "2001 acura tl transmissions" there were pages upon pages that have had their transmissions replaced as early as 25k and some have even had two to four replacements. How is this the #2 most reliable care company? I do not think a transmission should go at 100k, if maintained properly, there is no reason for it. I am disgusted that we just bought this vehicle last year and still owe 2 and a half more years on it!! Even worse, since we bought the vehicle, we were never made aware of any recall by acura and were not able to bring it to acura (for free) to make sure everything was ok. Had we been made aware when we took possession (I am sure acura has records of new owners as we just got a recall on our used 2002 chevy), we could have avoided this. Right now, we are renting a car since we both work full time jobs, on top of a $3650 repair.
Honda claims to have a good reputation for building stable vehicles. I bought my acura brand new in 2001 and my transmission has failed only 100,000 miles later. That is worse than a old ford escort. Honda has been attempting to deceive consumers by claiming they will address a transmission defect they identified since in 2004. I have seen dozens of complaints indicating that they are not honoring their commitment to consumers. A class action lawsuit is needed to prevent this company from abusing their customers. Someone is going to loose their life if honda does not fulfill their obligation. They are giving consumers the run around by claiming that the inspection was allegedly completed and no breakage in the gears were detected so that the cost of replacing transmissions will not be incurred by them. The acura transmissions are now beginning to fail at a rapid pace and honda is refusing to replace them. Please investigate this matter before people starts losing their lives because of this company's negligence. What they have been doing is attempting to stall the process by passing faulty transmissions as operable then waiting until the warranty expires to trap the consumer with the costs of repairs. This is unscrupulous and unethical behavior. If my car isn't repaired immediately I am going to invite media attention to this matter as I have evidence of this wrong doing.
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