2012 Acura TL: loss of power steering

Filed Mar 30, 2019 · Steering · 120,000 miles · MN

I purchased a new 2012 acura with 20 miles on it in sept 2012. My power steering went out in apr 2015. I could not steer the vehicle going down a winding road. It took a lot of effort just to steer it slightly. Acura dealership where I bought it was able to replace the power steering rack and control unit under warranty. On 3/29/2019 I experienced the same issue. Thankfully I was in my driveway at the time. I turned the vehicle off and turned it back on a few minutes later. The power steering error code went off however when I steered the vehicle which in park the steering wheel would move to the left or right without the wheel turning. I then turned it off for a while and tried again and it seems to work. However, I am not comfortable with this issue as it is a real safety concern while driving. I called the recall line for honda and they said there is no recall for this issue on this make and model. I called the dealership and they said the fix they did in 2015 is not under warranty.

Filed Sep 12, 2018 · Steering · 92,000 miles · MT

Electronic power steering failure. I had just driven my acura for approximately 60 miles and stopped to get a bottle of water. When I came back out and restarted the car, the eps failure warning appeared in the info center an a code 32 showed up in the message center.. I had to drive my vehicle for over 700 miles until I was able to get it to my local acura dealer. They diagnosed the problem and ordered a new eps module. Total cost of the repair exceeded $1100. I contacted acura to request a goodwill discount since I have never experienced a catrophic steering failure in any vehicle. They told me that since I was not the original purchaser of the vehicle, they would not assist. The car is outside the warranty, however it seems ridiculous that a critical component part that fails within the first 10 years or 150,000 mile in a new vehicle is uncomprehensible to me. I have never had a power steering system fail completely. I asked for how many failures have occurred and the would not answer this question. Unfortunately when I experienced an issue with a engine surge, questioning the automatic transmission as a culprit they gave me the same blanket answer that they had not experienced any problems with this issue. I found the solution to this issue on an acura forum.

Filed Aug 29, 2018 · Steering · 87,000 miles · TX

The electric power steering went out while driving on the highway. I almost crashed when trying to move the car to a safe place. Luckily I had enough strength to steer the car without power steering but a smaller weaker person could have crashed hurting themselves and others. No warning or indication it was wearing out. The car has relatively low miles and all of the maintenance has been done on time. Acura (honda) is aware this is a known issue and according to the dealership service department they are even willing to cover the costs of some of the repairs. They know about this issue but will not issue a recall.

Filed Jul 23, 2018 · Steering · 119,000 miles · PA

On tuesday, july 3rd, 2018, at around 8:30 am while driving on the highway a power steering failure message popped up on the dashboard, and the wheel became rigid, and extremely difficult to turn. I pulled over to the shoulder, and called the dealer service at lehigh valley acura. I was told they could not look at the vehicle until friday, july 6th at the earliest, and was instructed to turn off the car, let it sit for three minutes, and restart because the computer probably just need to be rebooted. That cleared the issue. I then drove the car home, and kept the driving to short trips (1-10 miles). I made an appointment for a date about two weeks out just to have it double checked, because that was the first day they had a loaner vehicle, and I thought following the service center representatives advice had fixed an isolated occurrence, on sunday, july 8th the same indicator came on, an would not clear, even following the earlier advice from the service center. I had the vehicle towed to the dealer service center on monday. The vehicle was fixed on tuesday. It needed a new steering component which cost me $1120. I asked why this wasn't treated as a manufacturer's defect, or a safety recall, since I had seen multiple instances describing the same issue in a simple google search. The service representative said that they didn't see it that way. I'm very concerned that a critical safety issue was treated so nonchalantly, and that the company passed the cost the correct the issue to the me (the customer). Also, I should mention, the vehicle has always been maintained at that service center (lehigh valley acura), and had been there for the yearly inspection a month or two before this issue. I can provide the service bill if requested.

Filed Apr 2, 2018 · Steering · 93,400 miles · SC

While sitting at a stoplight the eps (elec power steering) light came on and no power steering was available. Drove to a parking lot and turned car off/on with no effects on the error code. Was able to maneuver car to the dealer and awaiting a eps module to be replaced. The appears to be a recurring problem in this model acura based on other reports.

Filed Jan 4, 2017 · Steering · 95,000 miles · MD

When driving my car at 60 MPH the power steering failure notification was displayed on the console. Immediately I lost all power steering and was forced to drive without it. This was very dangerous and difficult to drive. The mechanic repeated the problem and requires the power steering motor to be replaced.

Filed Nov 14, 2016 · Steering · 60,000 miles · OH

Car is 4.5 years old, trouble free. Drove car at noon, no problem. Left work at night with temp 8c and car started. Computer showed power steering failure, and power steering was not working. Stopped car and restarted it. Ps then worked. Stopped/restarted 4-5 times, no problem. I checked under the hood and there was no apparent problem, no fluid sprayed around etc.

Filed Nov 7, 2016 · Steering · 34,900 miles · NY

Tl* the contact owns a 2012 acura tl. The contact stated the eps warning light flashed, the steering wheel was tight and there was a loss of power steering. The contact was in the process of exiting a roadway and was able to pull into a parking lot to turn off the vehicle and restarted the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 34,900.