The contact owns a 2015 Acura TLX. The contact stated that while driving at various speeds the vehicle had suddenly began to shake and rattle and eventually stalled. The contact able to restart the vehicle and continued to drive. Over time the failure continued to occur more frequently. The vehicle was taken to the local dealer who diagnosed the fuel pump needed to be replaced. The vehicle was later repair by a local mechanic. The manufacturer was contact regarding the failure and informed that the VIN was not included in the federal safety agency Campaign Number: 23V858000(FUEL SYSTEM, GASOLINE). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 89,000.
2015 Acura TLX: fuel pump failure
12 of the 344 complaints about the 2015 Acura TLX describe fuel pump failure.
- owner complaints
- 12
- of this car's complaints
- 3%
- typical mileage
- 72,400
- recalls
- 2
Fuel pump failure by model year
What owners say
The fuel delivery system, specifically the fuel pump, has malfunctioned. This vehicle is subject to a fuel pump safety recall, which was reportedly repaired in 2022; however, the vehicle continues to experience the same failure symptoms and is available for inspection upon request. The vehicle has stalled multiple times at highway speeds, resulting in sudden loss of power while driving and creating an immediate risk of collision with surrounding traffic. My family was in the vehicle during these incidents, significantly increasing the risk of serious injury or death. The problem has been reproduced multiple times, including after the vehicle was taken to an authorized Acura dealership. During the most recent visit, diagnostic trouble codes were cleared, but the recalled fuel pump was not repaired or replaced. After being released by the dealership, the vehicle stalled again under similar driving conditions. The vehicle was inspected by the dealership, but no corrective repair was performed beyond clearing codes. The manufacturer has not yet properly remedied the recurring safety defect. Prior to stalling, the vehicle exhibited intermittent hesitation, loss of power, and engine shutdown. Warning indicators and fault codes were present at times and were cleared by the dealership without resolving the underlying issue. These symptoms have continued intermittently since the recall repair. This appears to be a failure to properly diagnose and correct a known safety defect, resulting in repeated dangerous highway stalls and placing occupants at serious risk.
When the vehicle is running in driveway and I then get into it a few minutes later and drive around the corner, when coming to a stop it jerks as if it wants to stall. This happens when I am driving as well and slow down, it’ll jerk and push me forward a little and happens daily so not sure why my vin didn’t come up with a recall because it sounds a lot like the fuel pump issue the one recall mentioned.
First item: vehicle keeps shutting off during idle while parked or while brake is depressed. It has happened multiple times. I've done some research and see there are several sites indicating issues with the fuel pump and vehicle stalling. Acura says there are no current recalls. I'm not the only person this is happening to. Second issue: vehicle has gone into neutral on its own while driving. At first I thought maybe I hit the neutral button by mistake and didn't think of anything but then the most recent was coming out if a gas station and pulled up to a stop sign and it went into neutral. I just bought this car on June 1st.
The fuel pump appears to be malfunctioning. The car is basically inoperable when driving in any other mode besides Eco. From 10/5/21 - 11/19/21, I’ve filled my fuel tank 11 times and never received any errors or warning messages. I am willing to have the vehicle inspected to confirm by Acura.
While driving on interstate I-15 in Las Vegas the car suddenly without any warning stalled and engine shutoff in the middle of the interstate. No warning messsages or indicators on dashboard. There was sufficient fuel in the car. Several attempts to start were made but were unsuccessful. Mu family and I were dangerously trapped on the Interstate for 30 minutes. I could not move the vehicle to safety. After 30 minutes I attempted to start and it started as if nothing happened and I was able to drive it again without problems. I am not a trained technician but I suspect it could be a fuel pump problem. I hace read that there have been recent safety recalls on Acura/Honda cars for fuel pump issues. Thank you for keeping us safe on our roads.
Several times, all of the lights would flash on the car to check all of the systems and then the car would shut off while I was mid drive mostly while in a residential neighborhood but sometimes on a major parkway. After about an hour the car would start back up. I would not be able to start the car or change gear while it was shut off. I had the battery and alternator checked and that was not the problem. I took it to the repair shop and they said it was the fuel pump. I researched online and saw several 2015 acuras were recalled with this issue but not my VIN number. I have pictures that I took when it was last flashing if that would be helpful.
Starting in nov 2019 my acura tlx started to spontaneously decelerate and lose engine power when in motion. Error code of p0087 was provided by acura of milford, ct and was highly suggestive of replacing high pressure fuel pump. The engine fuel pump was replaced in early dec 2019 however the car continued with loss of power, terrible gas mileage, poor acceleration and multiple warnings illuminated. Acura of milford was contacted and they noted it may be the other fuel pump that needed to be replaced. The second in tank fuel pump was replaced mid dec 2019 with no improvement. The car was brought to acura dec 31, 2019 and they said there was nothing to be found, they reset the p0087 code and did a hard reset. The car still continued with the same symptoms but now with a humming noise present. In feb 2020, the fuel rail and sensor was replaced, yet still no improvement. The car was taken back to acura and once again they reset the error code and noted they only found corrosion near the sensor and they cleaned it off. Car was driving much worse now and if it loss power it would not start up unless cranked 15-25 times in a 10 min window. March 2020 the spark plugs were replaced and the car is still not driving right, all symptoms still present and the humming noise is getting louder. This car has loss power while in motion randomly in the middle of traffic, both on street and most dangerously on the highway, embarrassing but thankful to some good samaritans that have exited their vehicle to push me safety on multiple occasions. Acura can not duplicate the problems yet just resets the error code and sends me on my way to call if it happens again. It has been happening frequently since nov 2019 and no one can tell me what the issue is, even after I have spent thousands of dollars trying to fix this car based off their guesses.
The car nearly stalls, rolled back 3-4 feet prior to restarting after the idle stop had in- gauged. The transmission shifts from 1-4 like someone who never drove with a clutch, even though it is an automatic. It hesitates and nearly stalls when doing slow maneuvering in and around parking lots and slow traffic. I have nearly had accidents due to the hesitation in traffic. When using cruise control out on the expressway, the car will not maintain its set speed on a downhill grade, it gets jerky and increases speed as much as 10-12 MPH unless I ride the brake. I have had it back to the dealer twice now, the first time they did all the updates on the computer and fuel pump...its just as bad if not worse. The car is not safe and should have a complete recall!!! The next questions ask for a specific time and date...this is ongoing and has been happening since I purchased the car in january.
Picking child from school, car was idle while waiting, once I started to move, the car started to stall. I tried to press the gas but it wouldn't go and when it did, it was in short jerking actions. I was able to get over to the side. The full dash board lit up and the car finally cut off. After several attempts to restart it and 45 min later, it turned on again. It wouldn't go fast and dragged. Shop gave diagnostic and stated there was possible problem w the fuel pump and sensors cause dashboard to light up. They were able to turn it off. This was on 3/15/2019. The car currently has moments and think there may be a bigger issue. Called acura and they stated my car VIN does not show any recalls so if it's the fuel pump I will need to pay out of pocket. Have auto shop report if needed
Tl* the contact owns a 2015 acura tlx. While driving 50 MPH, the vehicle stalled and stopped in the middle of the road. The entire instrument panel illuminated. The vehicle was able to restart, but stalled again at red traffic lights as the auto start feature malfunctioned. The dealer (acura of avon, 75 albany turnpike, canton, ct 06019, (860) 693-6981) refused to turn off the auto start feature because it was against the law. The contact traveled to florida and had an unknown acura dealer change the battery and check the fuel pump for a recall, but no failure was found. The unknown dealer advised the contact to press the ignition button every time and avoid using the auto start feature. The manufacturer was not contacted. The failure mileage was unknown.
Vehicle purchase made on 2/28/2016. I have been to the dealership numerous times for various issues since then, mostly for transmission issue. The issues include jerky shifting from 1st to 2nd, and 2nd to 3rd. Acura client relations decided to replace the transmission on my fourth visit/complaint. The rough shifting has somewhat improved, but it is still there. My last visit at the dealership and a test drive with district manager(dm) yielded: a) this is perfectly normal characteristic of the new 9-speed transmission. A feature that comes with wonderful fuel economy. B) vibration from vcm (variable cylinder management). I have never had this issue until the transmission replacement. Yet again, dealership states it is perfectly normal to show this 'characteristic'. Dm's response to my question, "how/why did I not experience this issue on my first full year?" was, "what gas do you put in? Costco? They got less additives. There's carbon buildup forming in the engine". That was the response on a 13-month old vehicle. C) chirping noise from engine room. From research, it may be related to 'high pressure fuel pump' or 'insufficient belt placement', which acura has tsb out for servicing. But, dealership claims they cannot duplicate the noise, even with a recording of the sound. (it has to be audible during the test drive, they say)
Service bulletins that may apply
Related recalls
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
- Risk
- Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
- Remedy
- Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1‑888‑234‑2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of the federal safety agency recall numbers 21V‑215 and 20V‑314.
Recall number 23V858000 · Recall details
Fuel system, other: delivery: fuel pump
- What is wrong
- Honda (American Honda Motor Co.) is recalling certain 2016-2018 Acura MDX, 2015-2019 Acura TLX and 2015-2017 Honda Accord vehicles, equipped with a 3.5L V6 engine. Particulates in fuel may adhere to the internal components of the fuel pump, reducing its performance.
- Risk
- Reduced fuel pump performance can result in an engine stall, increasing the risk of crash.
- Remedy
- Honda will notify owners, and dealers will update the fuel injection engine control unit (FI-ECU) software and, if necessary, replace the fuel pump, free of charge. The recall began March 25, 2019. Owners may contact customer service at 1‑888‑234‑2138. Acura's recall number for this recall is P3W. Honda's recall number for this recall is N3X.
Recall number 19V060000 · Recall details
Questions about the 2015 Acura TLX fuel pump
Is fuel pump failure a common problem on the 2015 Acura TLX?
12 of 344 owner complaints about the 2015 Acura TLX (3%) mention fuel pump failure. The model year with the most reports is 2015.
Is there a recall or service bulletin for this on the 2015 Acura TLX?
There are 2 recalls and 3 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2015 Acura TLX
Jerking 73Hesitation 36Stalling 36Harsh shifting 22Loss of power 19Transmission failure 16Warning lights 15Knocking 12Won't shift 12Lane assist 11Won't start 11Check engine light 9Engine failure 9Sunroof shattered 8Sudden acceleration 7Collision warning 6Battery drain 5Slipping 5Start-stop 5
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