The contact owns a 2019 Acura TLX. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
2019 Acura TLX fuel system complaints
Page 2 of 2: complaints 11 to 27 of 27, newest first, as owners wrote them.
Driving on the hwy on left most lane, car started jerking when accelerating and slowing when hitting the accelerator. Check engine light blinks on and off while this is happening. Scary and terrifying moment on the hwy, was able to get into emergency lane and slowly get car off hwy into parking lot. Got the car towed to Acura, they ran "diagnostics" and could not replicate the problem or even find the check engine code. They recommended 7 items of which some were complete nonsense and upselling instead of finding the solution to dangerous problem. Seems like the fuel pump issue and they won't confirm anything. Saying I need at oil change with 40% left on indicator, tire rotation, ac filter, and other non sense upsells instead of finding the problem that almost caused accident. Acura dealership had no clue when fuel pump part will come in and I have no other vehicle. the federal safety agency needs to fine Acura and tell them to stop selling new cars and fix the 2.5 million on the road today with problem. Need help on this!
My car has had problems with the fuel pump... I have made an appointment at the Acura dealership three times now and when I take the car in they tell me that they don't have the part that needs to be replaced...
I received two recalls and multiple notices saying the parts are not available for the recall. Over 6 months later I receive a notice the parts are finally available. I tried to make an appointment with my local dealer and was told they will not repair unless the check engine light is on. If what happens in the recall (fire, crash or injury), how will I be able to get the check engine light to come on? I'm afraid to drive the car because I don't want to be stranded, plus I don't want the car to catch fire, cause a crash or be injured. Why isn't Honda/Acura making the parts to correct this problem and why is the dealer not complying with the recall notices I'm receiving? On the Acura recall website, when I enter my VPN, it notes to please take immediate action to have your vehicle repaired but the dealer won't do it! As I'm looking at the additional details below...it appears that a fire, crash or injury needs to happen. Unbelievable!
The contact owns a 2019 Acura TLX. The contact received notifications of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that the remedy for the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) was unavailable and that parts for the federal safety agency Campaign Number: 23V751000 (Engine and Engine Cooling) was available. The dealer informed the contact that the vehicle needed to be inspected to determine if the vehicle was experiencing the failure; however, the contact would be charged for the inspection. The contact was concerned about the inspection and about being charged, since there was no reference of an inspection prior to the recall repair being performed. The manufacturer was made aware of the issue and referred the contact back to the dealer for clarification. The manufacturer informed the contact that a case was opened and would be escalated. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Acura TLX. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Acura TLX. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Acura TLX. The contact received notification of the federal safety agency Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the issue. Parts distribution disconnect.
The contact owns a 2019 Acura TLX. The contact received notification of HTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that the parts were not yet available. The contact stated that while driving the vehicle, the RPM dropped, and the vehicle lost motive power. The check engine warning light was illuminated. The failure occurred without warning. The vehicle was taken to the dealer and was diagnosed as a failure with the fuel filler pipe. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the dealer, and it was diagnosed as a failure with the fuel filler pipe. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 40,000. Parts distribution disconnect.
It was a recall on my car trying to be proactive about the situation.
the federal safety agency RECALL NUMBER:19V‑060 appears to be EXACTLY what is going on with my vehicle. I was broke down on the side of the road with warning lights on my dashboard. After having it towed to my mechanic they were able to identify the issue is related to the fuel pump. I looked up issues with my 2019 Acura TLX and fuel pumps and found that there is a recall. Only my VIN does not qualify for the recall. However, the issue described in the recall is EXACTLY what's going on with my TLX. I was lucky enough not to have an accident but I very well could of if I had not pulled off the highway!
My Acura TLX engine Drive reduced completely on the highway, Went going 60 to 25 roughly up to date maintenance 100% oil life and Now Im concern that’s my vechile has been manufactured failed. Since I purchased my vehicle my seat beats get stuck unable to clip belt. My car came with speakers not working dealer tried to tell me I was crazy, until the speaker system was check Yess sure enough no speaker sound at all. In my main base front center Speaker ( VeryBig Deal) all of this last Friday my TLX aspec 3.5v6 has been Making noise and running at a very low reduced speed for no apparent reason while flashing a Engine sign. Flash blank with warning engine. This Event has put me at risk of safety and protection of customer purchase violations as I developed change in my daily life being blind sided about my Acura TLX Car safety and manufacturing issues. I complaint about this after purchase of vechile and They fixed the repair at no charge. But who wants they car ripped apart never in same fresh condition as purchase. I now receive bends in dash board related to speaking replacements documented in Acura Profile. Yes it hasn’t been my car has been diagnostic and going for rare down of engine components at the Acura dealer. This is outrageous and so scary knowing I have too been dealt a bad TLX.
The contact owns a 2019 Acura TLX. The contact stated that while driving 40 MPH, the parking assist fault warning light illuminated, and the emergency automatic braking system engaged. The contact attempted to turn off and restart the vehicle however, the vehicle failed to engage properly. The contact waited for approximately 2 hours after contacting a towing company to tow her vehicle. The vehicle resumed normal operation. The contact mentioned that the gear failed to shift from drive to reverse. The vehicle was taken to the dealer where it was diagnosed that the fuel fuller system was faulty and needed to be replaced. The vehicle was repaired however, the failure recurred two additional times. The contact mentioned that she received notification of the federal safety agency Campaign Number: 21V215000 (Fuel System, Gasoline) in July and had the recall repair performed. The failure mileage was approximately 10,000.
The vehicle hesitates to accelerate while in motion and from a stopped position. The hesitation occurs during gradual and immediate acceleration. You can hear the hesitation in the engine. Car has less than 10k miles at the time of this submission.
When I back out of somewhere and select `drive' on the transmission there is a delay of 2 seconds to 5 seconds before it engages in 'drive' .that is a long time when a person is pulling out on an arterial. The acceleration iwhen in 'drive' is not consistent with a similar hesitation. From the time the accelerator has been pressed it could be 2 to 5 seconds before it begins to move. It has been terrifying when merging on to the freeway or simply just pulling out on any roadway.the transmission seems sluggish when going from drive to reverse also but that is not going to cause an accident like not being able go forward is. This had a recall on fuel pump programming and that made little or no improvement. I have acura invoices and film that I have taken on another device that can be provided.
Acura tlx, 2019, fuel system failed, shifted gears on its own and I had to immediately die to safety concerns. This issue first appears in september 2019, with 5k miles. Ok november 10,2019, tlx display boards for (navigation and temperature adjustments, use of phone and radio would cycle down on it own. This happened repeatedly while the car is in drive or park. It causes a huge distraction while driving or going into reverse because you cannot utilize your back-up camera, adjust the temperature and cause a major distraction while driving. I've reported the issue to acura advised me on what steps I should take to self diagnose this. This automobile is not safe to drive. The dealership has provided little to no updates on what exactly is wrong and the automobile has been in their possession for over a week.
2019 acura tlx 2.4l. Purchased brand new less than a month ago with less than 900 miles on the vehicle. Sudden emissions problem and parking brake check engine lights flashing after vehicle has been sitting/parked. This has happened repeatedly and seems to be a known problem to acura which the dealer does not know how to repair. When dealer checks problem it shows a problem code indicating emissions leak but after testing nothing can be found.
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