Upon pressing the on button the car would not go into drive or neutral from park. I noticed the red car light with an exclamation point staying on. After turning the car off/on it cleared and I was able to drive.
2024 Acura ZDX electrical complaints
Page 2 of 2: complaints 11 to 13 of 13, newest first, as owners wrote them.
I am reporting a safety defect in my 2024 Acura ZDX, which poses a serious risk. The vehicle, purchased on 11/15/2023, has been in the shop for 35 days and has only 1,300 miles. It experienced recurring electrical failures, including blown fuses, door chimes, and ambient light and window malfunctions. After several weeks of diagnosis, the dealer discovered that a wiring bundle running from the engine compartment to the cabin, routed behind the steering column, was shorting out. The steering column assembly has a bolt that was rubbing against this wiring bundle, wearing away the insulation and causing several wires to cross and short. This short circuit was the cause of the blown fuses and other electrical issues. The dealer indicated that repairing the damaged wiring bundle would require extensive disassembly of the vehicle, suggesting this is a manufacturing defect. My concern is that, had this short circuit occurred while driving at high speeds, it could have led to a catastrophic failure, such as an electrical fire or loss of vehicle control. I have requested a Lemon Law buy-back, as the car has been in the shop for over 30 days and is still under warranty. Acura has acknowledged the request, and I am awaiting further action. Given the serious safety risk, I urge the federal safety agency to investigate this defect and consider whether it affects other vehicles of the same make/model.
I purchased the 2024 Acura ZDX, an EV SUV, three months ago with approximately 2000 miles. Both the front and entertainment displays (monitors) have ceased to function. Unfortunately, the user menu does not provide any guidance on repairing or resetting. I still could drive to my dealer to have it repaired with a black screen, which poses a safety concern. The ZDX was manufactured by GM under the GM platform. I conducted some research and found that this is not uncommon for all GM platform EVs, including Honda and Acura. I urge you to conduct further investigation. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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