Tl*the contact owns two dometic rm3862 refrigerators. The contact received a safety recall notice for both dometics. He has attempted to have the recall repair work performed for four months now. The contact is 100% disabled and the refrigerators cannot be transported to the manufacturer for the repairs. The contact offered to pay dometic to make a service call. Dometic refused and informed him to transport the refrigerators. The serial numbers for both dometics are 12300034 and 20500046. The part and recall numbers were unknown. The consumer stated there is a problem trying to speak with someone in customer service at the phone number provided either they speak a different language or the call is being disconnected. The consumer provided reimbursement forms. Updated 08/13/07
The worst 2002 Alfa Ideal problems
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Recalls 1
Equipment: recreational vehicle/trailer
- What is wrong
- Certain fifth wheel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in the boiler tube. Pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.
- Risk
- Release of coolant under certain conditions could ignite and result in a fire.
- Remedy
- Alfa leisure will be working with dometic in order to repair these refrigerators (please see 06e076). Dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1‑888‑446‑5157 or alfa leisure at 1‑800‑373‑3372.
Recall number 07V220000 · Recall details
What 2002 Alfa Ideal owners say
Most recent owner complaints, unedited.
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Other model years
2002
Questions about the 2002 Alfa Ideal
Is the 2002 Alfa Ideal reliable?
Owners have filed 1 complaint about the 2002 Alfa Ideal, close to a typical Ideal model year.
What is the most common problem with the 2002 Alfa Ideal?
There are not enough complaints to tell.
How many recalls does the 2002 Alfa Ideal have?
1 recall, covering equipment.
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