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2010 Audi A3 fuel system problems

19 complaints (38% of all complaints for this car). Typical mileage when it fails: 39,100.

owner complaints
19
of this car's complaints
38%
typical mileage
39,100
crashes
0
recalls
2

Which part fails

  • Delivery: fuel pump
    1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Audi A3 fuel system problems in other years

2004201020152019

Specific symptoms reported on the 2010 Audi A3 fuel system

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

Fuel pump 14

Related recalls

Fuel system, dieselReported October 3, 2011 · 168,275 vehicles affected
What is wrong
Volkswagen is recalling certain model 2009-2012 jetta and jetta sportwagen vehicles, manufactured from may 2008 through september 2011, model year 2010-2012 volkswagen golf vehicles, manufactured from may 2009 through september 2011, and model year 2010-2012 audi a3 vehicles, manufactured from september 2009 through september 2011, that are equipped with a 2.0l tdi common rail diesel engine/clean diesel engine. The fuel injection pulses could coincide with the natural frequency of the injector line #2, in specific load and RPM conditions. This resonance creates additional stress in the fuel line.
Risk
Due to the resonance condition, injector line number 2 could develop small cracks which could lead to fuel leakage. Leaking fuel in the presence of an ignition source, may lead to a fire.
Remedy
Volkswagen will install an improved fuel injector line for the number 2 cylinder on certain vehicles and will install vibration dampers on all of the injector lines. Volkswagen and audi will notify owners to have the vehicles repaired free of charge. The safety recall is expected to begin during november 2011. Owners may contact volkswagen at 1‑800‑822‑8987.

Recall number 11V490000 · Recall details

Fuel system, gasoline: storage: tank assemblyReported September 30, 2009 · 10,200 vehicles affected
What is wrong
Volkswagen is recalling certain model year 2006 through 2010 audi a3, tt, and tt roadster passenger vehicles manufactured between september 29, 2005 and august 26, 2009. The closing force of an internal spring of the fuel tank ventilation valve is not adequate enough to hold the valve closed under extreme driving conditions possibly allowing fuel to leak.
Risk
In the presence of an ignition source, a vehicle fire could occur.
Remedy
Volkswagen will notify owners and audi dealers will replace the fuel tank ventilation valve with an improved valve free of charge. The safety recall began on november 16, 2009. Owners may contact audi at 1‑800‑253‑2834.

Recall number 09V377000 · Recall details

Related investigations

Diesel Fuel Injector Line LeakageOpened August 2, 2011, closed December 2, 2011

By letter dated October 3, 2011, Volkswagen Group of America, Inc. (VW) notified the federal safety agency that it will conduct a safety recall to address a defect in approximately 168,275 model year (MY) 2009-2012 Volkswagen Jetta, Jetta Sportwagen, Golf, and Audi A3 vehicles equipped with the 2.0L TDI Common Rail Clean Diesel engine (the federal safety agency Recall No. 11V‑490).The recalled Jetta and Jetta Sportwagen vehicles were built from May 2008 through September 2011, the Golf vehicles were built from May 2009 through September 2011, and the Audi A3 vehicles were built from September 2009 through September 2011.According to Volkswagen, in U.S. applications of the above cited TDI vehicles including engine codes CJAA and CBEA, the fuel injection pulses could coincide with the natural frequency of the injector line #2 in specific load and RPM conditions.This resonance creates additional stress on the fuel line which a small number of parts (based on the statistic spread of line strength) cannot withstand over its lifetime.As a contributing factor, VW indicated that a supplier used tube material with scratch marks from a grinding process during certain production periods.Lines manufactured in these periods were installed in vehicles produced in the following 10 months:December 2008, January-February 2009, October 2009, March-April 2010 and September-December 2010.Injector lines using this material exhibit a significantly higher failure rate.Dealers will replace injector line #2 in all vehicles built in these months.In addition, as a precautionary measure, all recalled vehicles will have vibration dampers installed on all four fuel injector lines.Analysis of the federal safety agency complaints, VW complaints, VW field reports and warranty claims found allegations of injector line leakage in 443 subject vehicles.The leaking line was not identified in 62 of the vehicles.For the 381 that did provide information about which injector lines were leaking and/or replaced, 358 (94%) involved an injector line #2 leak/repair.Almost three-quarters of the injector line #2 leak/repair incident vehicles were built in the 10 months identified by VW, which accounted for approximately one-quarter of the recalled vehicles.The failure rate for injector line #2 in vehicles built in the 10 months affected by the supplier line scratching issue is 6.0 incidents per thousand vehicles (IPTV).The failure rate for injector line #2 in other production months of recalled vehicles is 0.8 IPTV.The leak/repair rates for the other injector lines are all well under 1 IPTV.The action taken by Volkswagen is sufficient to resolve the issues raised by this investigation. The agency will continue to monitor this issue and reserves the right to take further action if warranted by the circumstances. Accordingly, this investigation is closed.

PE11023

High-Pressure Fuel Pump FailureOpened February 7, 2011, closed March 27, 2015

The Office of Defects Investgation (ODI) opened EA11-003 on February 7, 2011, based on 160 complaints to ODI and Volkswagen involving high pressure fuel pump (HPFP) failures in model year (MY) 2009 through 2010 Volkswagen Jetta and Golf and Audi A3 TDI vehicles and questions regarding fuel sample results provided by Volkswagen as part of its response to PE10-034.During EA11-003, ODI analyzed design information, field experience and test data for MY 2009 through 2012 Volkswagen Jetta, Golf and Touareg and Audi A3 and Q7 vehicles equipped with TDI engines. Volkswagen has not identified any design or manufacturing defects in the subject TDI Clean Diesel pumps and has stated that the subject pumps were designed, tested and approved for use in the United States market, with substantial design margins for fuels that are out of specification.Volkswagen believes that misfueling with gasoline is the primary cause of HPFP drivetrain failures in the field.Only the Q7 vehicles were built with misfuel protection devices.In May 2013 Volkswagen initiated a service campaign to install misfuel protection devices in all MY 2009 through 2012 Jetta, Golf and A3 vehicles.Volkswagen implemented misfuel protection devices in all of the subject models beginning in MY 2013. ODI?s analysis of HPFP drivetrain failure incidents indicates that most failures do not result in engine stall while driving and, when pump drivetrain failure does result in stall while driving, it is usually preceded by numerous warning symptoms (e.g., glow plug warning lamp, chime, limp mode, and driveability symptoms).The failure data for the subject vehicles show relatively low stalling rates (less than one percent at three years in service) for each of the pump designs used in the subject vehicles.There have been no reports of crashes, injuries or fatalities related to the alleged defect. Based on these facts, this investigation is closed.The closing of this investigation does not constitute a finding by the federal safety agency that a safety-related defect does not exist.The agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.For additional information, see the closing report in the document file for EA11-003.

EA11003

High Pressure Fuel Pump Failure (HPFP)Opened August 26, 2010, closed February 8, 2011

The Office of Defects Investigation (ODI) and Volkswagen (VW) have received a total of 160 complaints and field reports alleging incidents of engine stall and/or loss of power that appear to be related to high pressure fuel pump (HPFP) failures in certain model year (MY) 2009 through 2010 Volkswagen Jetta and MY 2010 Volkswagen Golf and Audi A3 vehicles equipped with TDI clean diesel engines.Approximately half of the reports indicate that the failure resulted in an engine stall incident, with many of these alleging stall incidents at highway speeds in traffic with no restart.There has been one minor crash alleged to have resulted from HPFP failure in the subject vehicles.In response to ODI's information request for PE10-034, VW indicated that it had found no defect related to motor vehicle safety with relation to the TDI Clean Diesel fuel system at issue in this investigation and attributed problems with HPFP failure to operation with gasoline contaminated diesel fuel.Volkswagen stated that even a small amount of gasoline in the diesel fuel may disrupt the necessary lubrication required and may cause the HPFP to fail.In response to concerns that fuel contamination was the major cause of HPFP and related fuel system failures, VW issued a Technical Service Bulletin in May 2010 (VW TB V011011 2023624 and Audi TB A011008 2023360-1), with instructions to inspect the diesel fuel for vehicles requiring fuel system service that have symptoms associated with HPFP failure.The bulletin states that fuel system damage incurred by use of fuel not complying to ASTM-D-975 Grade 2 S15 (B5 or less biodiesel content) standards will not be covered under warranty. Volkswagen also provided information about 121 mis-fueling incidents reportedly acknowledged by consumers or dealers and test results for about 50 diesel fuel samples taken from complaint vehicles in late-August through early-October 2010.The mis-fueling incidents include about 20 reports involving incorrect fueling by dealer sales or service personnel and generally report symptoms such as rough running, stalling and/or no start within a few miles of refueling the vehicle with gasoline.Volkswagen indicated that the testing of fuel samples from complaint vehicles found that nearly 90 percent contained high amounts of gasoline.Volkswagen implemented design changes for the HPFP in May 2008, September 2009 and November 2010 to improve the robustness of the pump when used with poor quality fuel.ODI analysis of HPFP failures identified from all sources shows failure rates of 0.53% for MY 2009 vehicles and 0.11% for MY 2010 vehicles.This investigation has been upgraded to an Engineering Analysis (EA11-003) to continue to investigate the issues with mis-fueling and HPFP design identified during the Preliminary Evaluation.

PE10034

What 2010 Audi A3 owners say

Most recent owner complaints, unedited.

Filed Jan 9, 2015 · Fuel system · 91,450 miles · MO

During the morning rush hour commute, while traveling at 60mph on east bound highway 70 (at the 70/270 interchange) in st. Louis, mo the glow plug light started flashing and all engine power was lost. I was lucky to have been able to safely maneuver the car 4 lanes to the far right shoulder and turn on the hazard lights. Any attempt to restart the car was not successful. As the outside temperature was 3 degrees (-9 with windchill) I immediately contacted a towing service. The vehicle was towed to an independent vw/audi shop, where they informed me that the hpfp (high pressure fuel pump) had failed and will require its replacement as well as the rest of the fuel system ($6,000-$8,000 repair estimate).

Filed Nov 7, 2014 · Fuel system · 60,000 miles · CA

While departing a parking lot onto a primary road, the check engine light illuminated and the glow plug light began flashing; the car immediately began losing power. I returned to parking and the car was towed to an audi dealership where they diagnosed the problem as a failed high pressure fuel pump.

Filed Jul 30, 2014 · Fuel system · 101,000 miles · CA

Tl8 the contact owns a 2010 audi a3. The contact stated that the glow plug sensor illuminated and the vehicle stalled while approaching a traffic light. The vehicle was unable to be restarted and was towed to a dealer. The dealer stated that the fuel pump needed to be replaced. The vehicle was not repaired. The VIN was excluded from the federal safety agency campaign numbers: 11v490000 (fuel system, diesel) and 09v377000 (fuel system, gasoline). The manufacturer was notified. The approximate failure mileage was 101,000.

Filed Jul 21, 2014 · Fuel system · 5,000 miles · CA

High pressure fuel pump failure. Sitting at a traffic light. Second time was in may 2014 at about 40,000 miles. Both times the car stalled without warning. Audi replaced the entire fuel system from the injectors to the fuel tank. I have spoken to a few other audi owners at the dealer who have had multiple diesel fuel pump failures on tdi cars and suvs.

Filed Jul 5, 2014 · Fuel system · 19,500 miles · IL

On my way to work my car stalled /lost power ,glow plug light went on then I couldn't restart my car. I had to tow my car to my dealer where I bought my car. The next day they called me that they have to order alot of parts and replace entire fuel system: fuel pump, hpfp, fuel line injectors and seals and they have to clean the tank! I would like to inform you that I am the original owner and only me was using that car. I have never used anything but high quality diesel fuel from shell gas station located on dempster street in skokie,il. I buy ulsd once a month and have all the receipts from this year ( and if necessary from day one from my bank credit card history) because of this I am 100% sure that any claim that I used wrong fuel is without base. If the ultralow sulfur diesel fuel recommended by car manufacturers doesn't much specification this should be resolved before putting diesel car on the market.I would like to mention that all maintenance on my car was done on time at authorized dealerships.I change oil every 4k miles instead 10k as manufacturer recommending my audis' warranty expires next month and I hope that audi will extended my warranty for another 4 years/50k miles!!! If not I have to get rid of my car that I was planning to keep for long time. Bad hpfp craftsmanship and design should be corrected as soon as possible if audi/vw wants to sell diesel cars in us!

Filed Apr 22, 2014 · Fuel system · 78,500 miles · TX

2010 tdi audi a3. Upon acceleration the car hesitated and the engine started jerking. The "glow plug" light started blinking then the car started loosing power and came to a stop. Could not restart. Had the car towed to mechanic who told me to have it towed to dealership that it was a manufacturer problem. Had it towed to dealership which told me that I had put bad diesel in it and it caused metal particles to circulate in the fuel system doing catastrophic damage. Everything that the diesel had touched would have to be replaced. I told dealership that I only use diesel from there list of "good" diesel stations. They want to charge me $7,345 to fix. If they put the same parts back in it to repair it, what if it happens again???? I have had this car serviced by the book - this should not have happened. There should be a recall on this. This needs investigating.

Filed Mar 19, 2014 · Fuel system · 83,000 miles · CA

Tl* the contact owns a 2010 audi a3. The contact stated that while traveling various speeds, the vehicle suddenly stalled. The vehicle was towedto the nearest dealer where it was found that the fuel pump suffered an internal failure. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was 83,000. Updated 04/29/14*lj the consumer stated audi paid for the repairs. Updated 06/03/14

Filed Mar 9, 2014 · Fuel system · 70,000 miles · CA

Check vehicle (coil) light flashed. Vehicle lost power and stalled while driving on california hwy 1. Was able to coast vehicle to safe place. Dealer diagnosed failed diesel fuel pump, said pump was disintegrated. Service advisor advised that entire fuel system would be replaced by audi.

Filed May 30, 2013 · Fuel system · 104,600 miles · TX

Car started but made horrible rattling sound then died and would not start again. Car left me stranded over 60 miles from home on a sunday night on the memorial day weekend with a young child. The car had to be towed to dealership in austin. Due to the late hour and holiday, no way to rent a car to get home, so I had to have someone come and get us. I was told by the dealership the fuel pump went out and basically exploded sending metal fibers into engine and other systems. Given estimate of $7,500.00 to fix the car. Service department acknowledged that this has happened before but refused to pay for the repair since my extended warranty ended at 100,000 miles, and my car was out of warranty by 4,600 miles. It is a design flaw, that if the fuel pump goes bad in a diesel engine that it will do so much damage to the engine.

Filed May 15, 2013 · Fuel system · 57,000 miles · CA

Was driving along at highway speeds when glow bulb indicator came on immediately followed by loss of power to accelerator. Was able to get off the highway after about 4 miles and car then experienced complete engine failure and was rolled to the side of the road. Engine would not turn over after two attempts to restart the engine. Car was towed to local service at audi dealership. Service department from local dealership described the cause of engine failure was due to metal filings found throughout the fuel system caused either by fuel pump failure, or bad batch of diesel fuel.

Questions about the 2010 Audi A3 fuel system

Does the 2010 Audi A3 have fuel system problems?

Owners have filed 19 complaints about the fuel system of the 2010 Audi A3, 38% of all its complaints, more than any other problem.

At what mileage do 2010 Audi A3 fuel system problems start?

The typical (median) mileage in owner complaints is 39,100 miles.

Was there a recall on the 2010 Audi A3 fuel system?

Yes, 2 recalls: 11V490000, 09V377000. Check your VIN to see if your car still needs the free repair.

What year does the Audi A3 have the most fuel system problems?

The Audi A3 model years with the most fuel system complaints are 2015 (22 complaints), 2016 (21 complaints) and 2010 (19 complaints).

Other 2010 Audi A3 problems

Airbags 13Transmission 11Engine 6Brakes 2Electrical 2Tires 2Body 1Lights 1Seats 1

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