I received a letter and email from my dealership around the beginning of february informing me that my car had a defective takata driver side airbag and to come in and talk to someone regarding my options. I scheduled an appt with my dealership for february 25, 2017 and met with sarsi kazimi, sales manager, at keyes audi at 5239 van nuys blvd, van nuys, ca 91401. Sarsi confirmed that there is not a remedy available at this time, and tried to offer me a trade-in deal for my car against another audi. I currently have 1 1/2 years more until full payoff of my vehicle (car loan through my credit union, not the dealership). I informed sarsi that I didn't want to lock myself into a new loan for another 5-7 yrs when my mine is almost paid off. The following week he offered me a new lease option for the a3 sportback etron, but the payment would be higher than my current monthly payment at $399/mo, not to mention, I wouldn't even own the car at the end of the lease. I tried to meet him with a reasonable offer for the lease option but he would not concede. I felt my offer was fair in regards to the airbag not having a remedy at this time. I did not want to go lower than my current monthly payment, so I told him I was willing to lease a new a3 sportback for 3 years, no money due at signing, 12,000 miles/year, fully loaded, w/ nothing higher than $350/mo. Audi already had a current offer for something similarly advertised. Lease the same car with monthly amount $359 and approximately $2600 due at signing (see attached). I figured this was fair and reasonable based on comparison to their current advertisement. He came back with the lowest he could possible go was no money down for the stipped down version (no additional "add-ons"), at $399/mo. He was not willing to budge. I told him I was not interested in this deal and walked out. Please advise on how I should proceed.
2011 Audi A3 airbags complaints
Page 2 of 2: complaints 11 to 20 of 20, newest first, as owners wrote them.
Mftr has not replaced airbag under this recall
I purchased the vehicle from a dealer in houston, tx on oct 3, 2016. Prior to purchase, I submitted the necessary documentation and notice to us customs for export to canada. I also contacted audi canada to determine that there were no outstanding recalls. The vendor provided a temporary permit from the state of texas, which permitted us to drive the vehicle home. We imported the vehicle into canada at port huron with no complications on october 21, 2016, paying the required duty and hst. Several days later, we received notice from riv that they could not issue clearance, as a recall for the takata airbag remained outstanding. Riv indicated that the vehicle must comply within 45 days or be returned to the us. I enquired about returning the vehicle to the selling dealer. However, as the texas title has been transferred to my name, the vehicle must now be compliant for resale in the us. I have made numerous inquiries of audi canada and while they have attempted to be helpful, they indicate that no replacement parts are available and no date has been provided regarding availability of parts. I have also contacted audi mississauga, (who have serviced other audi vehicles for us), as well, as the original selling dealer in san antonio, tx, to ask them to include our vehicle in the queue, should parts become available. In the meantime, the vehicle sits in my garage, somewhere in bureaucratic no-mans-land. While I would prefer to have the recall completed, I am not concerned about driving the vehicle and accept that responsibility. Are you aware of other owners who have had similar experience and have they been able to resolve the issue? Or, can you suggest an alternate course of action that may lead to a resolution?
Tl* the contact owns a 2011 audi a3. The contact received a recall notification for the federal safety agency campaign number: 16v079000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.....updated 02/06/17 *bf updated 09/08/2017
Tl* takata recall. The contact owns a 2011 audi a3. The contact received notification if the federal safety agency campaign number: 16v079000 (air bags). The contact stated that the parts needed for the recall remedy were still not available and that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 12/01/16
Takata recall
Takata recall. No remedy available apparently.
Takata airbag I am writing to express my great concern about this potentially lethal issue with my car. This recall is open since february 2016 and yet nothing has been done to rectify this. I am forced to drive a potentially lethally harmful vehicle over the lack of ability by the manufacturer to remedy the airbag inflator. I understand the involved concerns of the survivability of takata - however my personal life comes before the economic concern of the car manufacturer and its suppliers.
Takata recall. A recall was issued in february 2016 for my vehicle. I was notified by audi of the recall in april. I contacted the dealer then and was told there were no parts available. I contacted audi west houston again on june 27, 2016 and was told the only remedy to me was a discount on a new car. I was told this by a salesman and by the general sales manager. I contacted audi customer service on june 29, 2016, and they said there were no parts available and they did not have any idea when they would be available. They said I could continue to drive the car since no audi or vw had experienced an air-bag failure. I do not feel safe driving this vehicle and would like it repaired. I don't think it's right that audi has not repaired a single vehicle under this recall nor can they estimate when they will begin repairing these vehicles. Why does someone have to be killed in an audi/vw before they are forced to provide repairs or alternative transportation. Their approach seems to be to "wait it out" and hope that people will just be forced to buy another vehicle from them under an "incentive" program that is completely inadequate. I don't know why I should be forced to buy another audi simply to avoid driving an unsafe vehicle. I would rather have them disable the airbag than take the chance that it explodes.
Tl* takata recall. The contact owns a 2011 audi a3. The contact received notification of the federal safety agency campaign number: 16v079000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
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