2014 Audi A4 Allroad: fire, smoke or burning smell

Filed Oct 28, 2019 · Fuel system · 50,000 miles · VI · fire

On saturday 10/26/2019 as I left my office to head home that day from work my epc light and engine mil light in my dashboard came on and the car would not start. I started to smell gas fumes in the car and smoke coming from the back seat like a fire had started. I shut off the car, got out and opened all the doors and as I approached the right side of the vehicle I spotted large amounts of fuel leaking from underneath where the fuel pump is located. I called my authorized mechanic as he has dealt with my vehicle before and he came and diagnosed the vehicle, hooked it up to his computer and gave him a few error codes. 1 was for the fuel pump, another for the after run coolant pump. He informed me that there was a malfunction within the electric fuel pump itself that's causing the issue and that's why fuel started leaking all over the floor underneath the vehicle where the fuel pump is located. He also alerted me to a service bulletin that showed up on his computer that showed a recall for the same fuel pump issues related to my vehicle as well as several others. We immediately called a tow truck to get it back to his shop. Upon further inspection after he removed the rear seat to get to the fuel pump it revealed exactly what had occurred. The fuel pump and the electronic connectors connected to the pump along with the seal had burnt out causing fuel to spill everywhere and flood the entire unit as well as my back seat where a small spark from the ignition when started almost caused a small fire under the seat which could of erupted bigger. Luckily it did not explode or got any worst and out of control. This is a serious safety risk and needs to rectified immediately before myself or anyone else gets hurt. My car has been well maintained since I purchased it in 2015 and just hit a little over 50k miles, never missed an oil change, yearly inspections and tune up.

Filed Apr 8, 2019 · Engine · 52,000 miles · MA · fire

Tl* the contact owned a 2014 audi a4. While the vehicle was parked with the ignition off, the contact's neighbor alerted him of smoke coming from the vehicle. The contact grabbed the fire extinguisher and opened the front door where he noticed the vehicle was in flames. There were no injuries or property damage. The fire department extinguished the fire and a report was filed. The police were contacted and they also filed a report. The vehicle was destroyed and towed by the contact's insurance company for investigation. Audi natick (549 worcester st, natick, ma 01760, (508) 651-0388) and the manufacturer were notified. The manufacturer provided case number: 190350385. The failure mileage was 52,000. The VIN was invalid.

Filed Oct 2, 2018 · Electrical · MA

I received a recall notice for disconnecting electric coolant pump. I called two dealers and they said they did not have any parts and did not know when the parts would be available. However, the recall notice states "until the recall work is done, you should park outdoors as a precaution in case of a vehicle fire due to the safety defect". I was told to keep calling back to see if they had any parts in. This is unacceptable. This is a huge safety issue if my car could catch on fire. Who can help me with this??

Filed Sep 26, 2018 · Engine · 25,392 miles · MA

Tl* the contact owns a 2014 audi a4. While driving, the engine and oil pressure indicators illuminated. The vehicle was pulled over and the contact called his mechanic to come and inspect the vehicle. The mechanic noticed that the vehicle's coolant pump was extremely hot, which could cause the vehicle to catch on fire and explode. The vehicle was towed to the mechanic's shop and then to audi. The contact informed the dealer (audi shrewsbury, 780 boston turnpike, shrewsbury, ma 01545, (508) 581-5800) of the federal safety agency campaign number: 18v229000 (engine and engine cooling), which had not been found during a previous visit. The contact refused to pay for a diagnostic test. The contact emailed the dealer's general manager, but did not receive a response. The manufacturer was not contacted. The failure mileage was 25,392.

Filed Jul 23, 2018 · Fuel system · 66,000 miles · MN

I had received a recall june of 2018. It states that my car can essentially start on fire. I went on the audi website and found out they are servicing the vehicals right now for the after run coolant pump, but hope to in the fall. This being said; do I just have to wait and pray that my car doesn't start on fire or ? That's not safe, and I didn't pay thousands of dollars to hope my car doesn't start on fire till the fall.

Filed Apr 25, 2018 · Engine · 50,400 miles · FL · fire

On 4/17/2018 I drove my car from saint petersburg , florida to ruskin, fl, which is about 40 miles one way. On the way back I would say I drove about 28 miles then suddenly the car started smoking from the front & back of car. I pulled over on the highway after coming across the skyway bridge, the car cuts off. I would say 1 or 2 mins later flames were on top of the hood of the car. At that time I exit the car & waited til the fire department & state trooper come. Case number: fhpc180ff040720 . Troop: solley 941‑492‑5850 german luxury automaker audi is recalling more than a million of its vehicles due to faulty electric coolant pumps, which have the potential to overheat and start a fire. The recall affects roughly 1.2 million audi cars and suvs total and includes the a4 (2013 to 2016), a5 (2013 to 2017), a6 (2012 to 2015), and the 2013 to 2017 q5 SUV, the associated press reports. (800) 822-2834 (800) 822-audi monday-friday, 8am ' 9pm (est) saturday, 10am ' 7pm (est)