1997 Audi A4: windshield wiper failure

Filed Jul 2, 2008 · Electrical · 92,457 miles · DC

I received safety recall js for the audi a4 ignition switch in november 2006 and complied with the instructions by bringing the car to the dealer for a replacement switch in january 2007. The dealer did not do the repair because they said my car already had the correct switch. In june 2008, this ignition switch malfunctioned in the exact manner described in the recall. When I started the engine, I heard a crack in the ignition switch and then the electrical components, including dashboard lights, horn, turn signal, windshield wipers, and air conditioning, immediately became inoperative. When I turned off the engine, the key would not return to the off position and had to be pulled out by force and subsequently forced back in to put the car in neutral for the tow truck. I contacted both the dealer and audi customer relations about the problem, but since the recall had been closed by this time, no one was willing to consider the possibility that the repair had not been done properly or that the ignition switch in my car, which they had previously claimed was the correct one, was just as defective as the recalled switch. I brought the car to an independent repair shop and had the switch replaced at my own expense. I asked for reimbursement from audi, but they refused.

Filed Dec 5, 2006 · Electrical, Visibility · 118,000 miles · MN

Dt*: the contact stated the windshield wipers intermittently failed to operate. There was a the federal safety agency recall, #00v317000 on the vehicle regarding the ignition switch. The contact expressed the windshield wiper failure was related to the recall. However, the dealer determined the failure of the windshield wiper motor was not included in the recall.

Filed Sep 7, 2005 · Electrical · 165,000 miles · NY

The failure I am having is with my ignition switch. When turning on the car, the ignition key does not return to the proper position after the engine has been started. This causes electrical accessories, such as windshield wipers, headlights, power windows, and heating/air conditioning to be inoperative after starting the car. Also, when turning off the car the key does not turn all the way to the off position. This results in difficulty in removing and reinserting the key, and it also does not cut off all power resulting in a dead battery on several occasions when I returned to the car, and it also does not activate the anti theft alarm system. This vehicle had a recall for this exact same problem in 2001, and the dealer claims to have changed the defective part however the problem has resurfaced. Paul miller audi was not willing to correct the problem at their cost.

Filed Jul 29, 2005 · Electrical, Visibility · VA

Ignition switch appeared to break when starting car. The key would not return all the way to starting position and windshield wipers failed to start in the rain. Pulled car to side of road and shut off ignition. Car would not restart and ignition key remains in forward position. Called audi. Audi states that the recalled ignition switch was replaced on my vehicle because they have no record of it not being replaced. Service for the car has been at audi service since purchase in 1997. I do not recall ever receiving the recall letter or having the ignition switch replaced. If it was replaced without my knowledge, it apparently remained defective.

Filed Nov 30, 2004 · Electrical · 82,000 miles · MA

Upon starting the car, it made a noise as though the key was still in starting position. The car drove okay, but the wipers, headlights, digital odometer, everything electric would not work. I went to work, planning to bring the car to the dealer later that day. When I returned to my car at lunch time, the key would not even go into the ignition. After calling aaa, and having 3 different tow trucks, no one was able to tow the car bause it has all wheel drive and I could not get the car on to put it in nuetral. I then called every locksmith in the phonebook until one finally stopped by. He was able to lubricate the key and get it in the ignition. Upon doing so he told me that the housing was probably fracture and out of place. I drove it straight to the dealer, where I was not informed of the ignition recall, and charged $542 to replace the electrical switch and housing of the ignition. I later discovered on my own that it was a recall on my car. I contacted the dealer who told me to contact audi headquarters. I spoke to two different representative who were both very rude. I then sent audi a copy of my bill and requested that they reimburse my costs for the defected parts. They refused to reimburse me. I have contacted the massachusetts general dept of consumer affairs. They informed me that by law, audi should reimburse me and if not that I should pursue legal action. I have re-sent my bill to audi, and if within 30 days, I have not been reimbursed, they will be seeing me in court.

Filed Jul 23, 2004 · Electrical · 163,800 miles · VA

Recall 00v317000: ignition switch defect.I have a 1997 audi a4 VIN [xxx] that was repaired under the recall in jan 2004. The symptoms prompting the recall have reoccurred (wipers and light not working due to switch defect). Took car to the dealer who status recall work was warranted for 1 year or 12000 miles so they will not fix at their expense. The vechile is 8 years old this year. Is there any requirement the the recall remendy work? It appears they put in a part that has the same defect that lead to the recall.*ak updated 07/25/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

Filed Aug 14, 2001 · Electrical · NY

The vehicles ignition switch is failing intermittently, the key will not return to be disengaged from the starter causing the lights, wipers and turn signals to be inoperative, the consumer is requesting that audi honor recall 00v‑317 and repair the vehicle. Nlm