Audi A4 screen failure problems

Filed Jul 1, 2026 · Driver assistance, Electrical · CA

The rear-view camera intermittently fails to engage when the vehicle is shifted into reverse. When the camera does display, the image sometimes shows horizontal glitch lines/artifacts. This affects backing visibility and parking safety and creates a risk of collision with pedestrians, objects, vehicles, or property. The concern was reported to Audi service along with other electrical/driver-assistance symptoms, suggesting a possible camera, wiring, module, signal-processing, or broader electrical fault. No crash, fire, injury, or fatality occurred. This complaint is being submitted because the rear camera/reverse display is a backing-safety system and the intermittent failure is unpredictable. The vehicle/component is available for inspection, and photo/video evidence and service communications are available.

Filed Jul 28, 2025 · Electrical · MI

My 2020 Audi A4 infotainment MMI keeps rebooting and takes over a minute or so to load back. This has been happening recently and i have rebooted the system and followed the Audi/reddit forums to seek any help but no resolution. It seems most of the 2020 Audis are facing similar issues. This issue is concerning and needs immediate attention since I have had instances where i lost backup camera while backing. Losing Navigation Capabilities or backup camera feature while backing up or driving has jeopardized me couple of times since i had to fumble and hit brakes as i was almost handicap momentarily. Audi is aware of this issue and have had issued TSB in 2020 which is attached here, but no recall was ever conducted which they should as this now an industry wide problem. Also, i got to know that S they have issued a 2021 MMI recall affecting over 44k Cars but not 2020, which is very surprising. Based on forums and other users it seems the Firmware version 3243 need an overhaul or even MMI module replacement if firmware update doesn't fix the issue. Request the authority to investigate this known issue for 2020 car line with similar intensity as this a widespread safety hazard. MMIs usually incorporate other modules as well so there is risk for ADAS failures or parking aids. Below is link to some on-going issues Audi 2020 users are facing [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jul 26, 2025 · Driver assistance · GA

The MMI system, which is the display in the car, keeps rebooting every few minutes. It is extremely distracting while driving. Also during parking or back up the parking assistance and backup camera would suddenly disappear because the system reboots. The rear cross traffic warning stops working during reboot as well.

Filed Jul 26, 2025 · GA

Multimedia Infotainment system spontaneously reboots causing loss of cameras andcollision avoidance features and requires the driver to re-enter log-in information such as PIN #'s. This is a known software fault that should likely be elevated to recall status.

Filed Jul 25, 2025 · Driver assistance, Electrical · NY

MMI Constant Rebooting - Follow up My 2020 Audi A4 Quattro's MMI system constantly reboots (~60 seconds), causing the screen to go black/blank. Component Failed: MIB3 infotainment software. This persistent issue leads to reboots and loss of digital display. System available for inspection. Safety Risk: Significant, recurring hazard. Critical safety features are inoperative for ~1 min during reboots, including: Rearview camera (backing/parking safety) Navigation Communication No manual bypass exists; driver loses vital visual information Problem Confirmation: Consistently reproducible. Dealer proposed costly hardware replacement with no guarantee, contradicting manufacturer guidelines for known software issues. Symptoms: continuous black screen, Audi splash, then re-initialization. Problem worsened over weeks. Manufacturer's Knowledge: Extensive owner research (AudiWorld, Reddit) confirms this as a widespread, documented MIB3 software defect for 2020 Audi A4/A5 models. Audi's own Technical Service Bulletins (TSBs) address this: TSB 2069112 (MIB3 improvements) TSB 2067021 (MIB3 malfunctions) These TSBs outline a specific, sequential software update process (e.g., older versions need TSB 2067021 first for TSB 2069112). Other owners successfully resolved rebooting with these updates. This malfunction is analogous to other Audi MIB3 software instabilities, as evidenced by the federal safety agency Recall Number 22V742 (Audi Campaign Code 91DZ). This recall for 2021-2022 Audi models addresses similar digital display/infotainment failures (e.g., rearview camera loss) via a no-cost software update. This demonstrates Audi's awareness of systemic MIB3 software issues impairing safety. I urge the federal safety agency to investigate this widespread 2020 Audi A4 issue and compel Audi to issue a recall for a no-cost software update (per TSBs) to all affected owners. More detailed documentation, including dealer records and owner videos, is available upon request as there is limited space to detail here.

Filed Jul 25, 2025 · Driver assistance, Electrical · CO

I have started experiencing issues with the MMI (infotainment system) system rebooting every few minutes. It was very sporadic at first, but now it is at the point where I frequently don't have time to get into the system before it starts the reboot cycle again. When this happens, the screen will go blank for several seconds. Then a message will show for several seconds saying that the system is loading. The system will then try to guide me through several prompts to try to log back into the car's MMI system. Even if I choose "Guest User" I am shown multiple prompts before I get into the system and can use the functions located in the MMI. This can and does happen while driving, while parked, and while backing up. This reboot sequence makes all of the safety features, including collision avoidance and the backup camera inaccessible during this time. Sometimes, the system reboots before I have time to even back out of my driveway. Frequently, I don't have time to sign in or work through the prompts to get to the working system before it starts rebooting again. This issue started in February, 2025, but it was infrequent then. Over the past month, the issue has been persistent with the system rebooting every 5 minutes or less. This is very distracting while trying to drive and takes the driver's attention away from driving. As stated before, it also makes the safety features of the vehicle inaccessible - such as collision avoidance and backup camera.

Filed Jul 22, 2025 · OR

The Audi MMI system began to spontaneously restart while driving after owning the car for a couple of years. It would power off and reboot at random intervals. It became more frequent and is both distracting and dangerous as you lose all navigation, and camera function while it reboots not to mention any telephone connection. This happens every couple of minutes and multiple times per drive. Took it to the dealer (Kendall Audi of Bend) and was told the MMI needed to be replaced. Spent approx. $2500 to have MMI replaced and now it has started happening again with the NEW MMI. There are MANY MANY other complaints with this same issue on Reddit and the Audi World Forum and it needs to be addressed by Audi.

Filed Jul 22, 2025 · Driver assistance, Electrical · SC

Audi MMI (computer that controls radio, backup cameras and sensors) is rebooting constantly without warning. When this occurs and the driver is in reverse, the camera shuts down, as do the backup related safety systems, collision warning, rear cross traffic etc.

Filed Jul 22, 2025 · Driver assistance, Electrical · NJ

The MMI (display/menu) continuously reboots every few minutes, which disrupts GPS navigation and back-up camera. This causes distraction and poses a safety risk while driving. This is a common problem among similar Audi software users but has not been addressed by the dealership. No other warnings appear, it will prompt me to re-log in after each reboot.

Filed Jul 21, 2025 · Driver assistance, Electrical · CA

While driving, the infotainment screen (MMI system) randomly reboots without warning. This happens frequently, often multiple times during a single trip. When it restarts, the screen goes black and temporarily disables important functions like the navigation, rear-view camera, audio, and vehicle settings. This poses a safety risk by distracting the driver and making it difficult to safely reverse or park. I brought the vehicle to the dealership, and they confirmed the only solution is to replace the MMI system. However, I’ve seen many other Audi A4 owners online report the exact same issue. Given how widespread this appears to be, I believe this should be addressed as a manufacturer defect rather than a repair cost placed on the owner. There were no warning lights or messages before the screen began to fail.