I was driving along the express way when I heard a loud explosion, I look up to see my sunroof exploded and there was glass all over the kids and I. The explosion was so loud I lost control of the car and almost veered off the road. It was terrifying. It happened last year in the winter then happened this year as well. The temperature outside was about 30degrees, and I was driving about 70mph. There were no other cars in front of me at the time. My daughter and I had scratches from the glass on our back
2018 Audi A5: sunroof shattered
5 of the 38 complaints about the 2018 Audi A5 describe sunroof shattered.
- owner complaints
- 5
- of this car's complaints
- 13%
- recalls
- 1
Sunroof shattered by model year
- 20251
- 20185
- 20131
- 20111
What owners say
I was traveling around 7 pm on highway and sunroof shattered unexpectedly. The car ahead ahead of me was two car lengths ahead of me and I’m unsure as to why it shattered, specifically in the center of glass.
Sunroof exploded while driving down the highway. There was no impact from foreign objects and glass breakage shows upward breaks. No injury sustained due to shade being closed.
Malfunctioning sunroof: I was the only vehicle on a flat paved road, partly cloudy skies and 65°. I had issues last summer, where when the sunroof was in the tilted position, it would not close securely. When I exited the vehicle to see what the issue was, I noticed the driver side corner was still in the tilted position, whereas the passenger side corner of the panoramic sunroof, was latched and secured. Causing the glass to warp. After messing with the switch a few times, it finally “popped* alarmingly loud, but closed completely. I informed Audi of this issue the next day, and had them add it to my upcoming service. The sunroof functioned normally up until the appointment. Audi could not get it to reproduce the issue, and during other maintenance like fluid top offs, they greased the track of the sliding roof. Few months later it done it once again then was fine for a few more months, until yesterday 10/02/2022. I got in my car to drive to meet family for my birthday dinner, tilted my sunroof as I do. When I pushed the tilt, it popped loud like it did the first time but opened. I never touched it again. About 12 minutes into driving, I’m on the interstate going 65-70MPH when all the sudden I hear what sounds like a gunshot, followed the downward force of glass shards. The sunroof exploded. Glass projectiles all in my hair, eyes, shirt, and all over the vehicle and my face. Had it not been for having the “autopilot” engaged, I would have unavoidably wrecked. I called Audi this morning and got it into service asap so they could begin repairs. However they don’t want to admit fault to this, and say it should be insurance claim. I can not put into words how terrible that experience was, nor would I ever wish for it to happen to others, as it unfortunately does. Just googling “A5 sunroof exploding” opens cans of worms regarding this issue. Unless Audi will accept fault, this expense is expected to be a $3,000 repair bill. I’m still digging glass out of my skin.
Driving straight, about 60 MPH on a two lane road, far removed from any other vehicles, my sunroof/moonroof glass exploded. There was no previous visible damage that I was aware of. No other vehicles around to have 'kicked up' a rock or stone. Exploded without warning.
Service bulletins that may apply
- This bulletin provides information about billing for a broken sunroof glass panel.
- This TSB describes a corrosion issue due to outside influence and the prohibition of warranty in these cases.
- This bulletin provides information about leather care and seat repair.
- This service information TSB provides warranty coverage information for vehicles with a broken sunroof panel.
- This bulletin provides information when there is a film/visible rings on the clear glass cover of the...
- This bulleitn provides informaiotn when there are cracking/craking noises during load changes, or sever...
- This TSB provides information when there is moisture in footwell, damp smell in passenger compartment.
- This bulletin provides guidance for exterior glass cleaning.
Related recalls
Structure: body: door: hinge and attachments
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Audi A4 Sedan and A4 allroad, and 2018 A5 Sportback vehicles. The aluminum trim on the front and rear doors can come loose from around the door speakers, leaving sharp edges exposed.
- Risk
- The sharp edges of the speaker trim increase the risk of injury to vehicle occupants.
- Remedy
- Audi will notify owners, and dealers will replace the speaker cover aluminum trim, free of charge. The recall began March 13, 2018. Owners may contact Audi customer service at 1‑800‑253‑2834. Volkswagen's number for this recall is 70G6.
Recall number 17V675000 · Recall details
Questions about the 2018 Audi A5 sunroof shattered
Is sunroof shattered a common problem on the 2018 Audi A5?
5 of 38 owner complaints about the 2018 Audi A5 (13%) mention sunroof shattered. The model year with the most reports is 2018.
Is there a recall or service bulletin for this on the 2018 Audi A5?
There is 1 recall and 83 service bulletins for the same area of the car. Check them below with your VIN.
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