I own a 2003 audi a6 quattro 4.2l which I bought used and have driven it since 2004. On october 27, 2010 I started smelling gas and after checking found a leak at the base of the gas tank. I checked the web and found out that there is a recall on other sub-models. I called audi USA who contacted a dealer I chose to fix the problem. But the dealer is saying that although the recall problem exists it is due to an accident which happened 6 or 7 years ago. I think this is not fair. Thank you VIN [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2003 Audi A6 fuel system complaints
Page 2 of 2: complaints 11 to 21 of 21, newest first, as owners wrote them.
2003 audi a6. Consumer writes in regards to fuel level sensor damaged due to recall repair *tgw the consumer stated he complied with the recall and took his vehicle to the audi dealer. The dealer filled the gas tank; in accord with the letter from audi. Unfortunately, as the consumer drove the 70 miles back home, the fuel level decreased to less that 1/4 and the warning light came on. Since then, the warning light comes on and goes off without regard to how much fuel is in the tank. The consumer also stated he smelled gasoline particularly in the morning time when he went to his garage. He stated he was not able to rely on the fuel gauge because it sometimes showed full when it was less than 1/4 of a tank. The consumer stated he has ran out of gas twice, on a country road in mid-winter. After making dozens of frustrating calls to audi, they finally arranged to have the problem looked at. The dealer stated they didn't have the part they needed to repair the defect and they would call when the part arrived. They estimated the repair at $483.64. The consumer stated he still has not heard from the dealer. The consumer stated he took his vehicle to the dealer with no fuel gauge problems and it was returned to him with problems.
Tl*the contact owns 2003 audi a6, 2.7 quattro. The contact stated that a fuel leak occurred on november 22, 1999. The contact also observed fuel leaking from the vehicle while driving 60 MPH. The contact parked the vehicle and the fuel began leaking out of the vehicle excessively. The rear bumper was hanging off of the vehicle when he returned clean up the fuel that was leaking. The contact notified the bank management of the fuel leak on their property. The police and fire truck were anonymously notified of the fuel leak. The weather was not a factor. The vehicle was towed to his residence, then it was towed to the local dealer for diagnostic testing. The dealer was not sympathetic to the failure. The failure mileage was approximately 84,600 and the current mileage was 84,610.
Aoa has failed to take responsibility for a safety related defect in my audi a6 fuel system. Given a the federal safety agency product safety gas storage tank recall, I believe aoa are liable for this safety related defect. On june 26th, 2009 hoffman audi, east hartford ct, service manager jim orman orally informed me that aoa will take no further action in this matter, the reasons provided were: 1) recall was on other side of the tank - this particular valve was not part of the recall and they've seen only a few others with issues. ?there was no possible way this could occur during the recall repair.? 2) fuel tank was out of 4 year, 50000 mile warranty. 3) aoa disregards the unsafe condition caused by fuel vapor/fluid leaks resulting from the defective/worn out valve. In discussion it was referenced that ?there were only four other instances of this problem? And cited age of the vehicle. I was told that after reviewing images of my claim, the final decision was made by karl krug, new england regional service manager aoa. Background: in late 2008 I was made aware of a safety recall regarding the potential for fuel tank leakage resulting from cracked nipples on this plastic gas storage tank. A reinforcement repair was performed on my vehicle in december 2008 (the federal safety agency campaign id number:08v157000). Roughly one month later the check engine light illuminated and the diagnostic fault code related to the tank ventilation system was identified. Last week I isolated the p0456 16840 tank ventilation system pinhole leak code to the fuel tank. Given the complexity of the ventilation system in the fuel tank area, I decided to get the system tested by a dealer. A cracked valve nipple atop the gas storage tank was identified by a volkswagen service center. I have filed a complaint with the ct attorney general and asked they forward to the appropriate state and federal agencies for further investigation.
My 2003 audi a6 quattro sputtered, choked and died as I tried to pull into traffic. The vehicle did restart and then did the same thing as I tried to pull out onto another road, and completely failed. Vehicle had to pushed out of traffic and to the side of the road with assistance, then towed to nearby garage. Diagnosed that fuel pump was cause of failure. Mechanic said they could tap on the fuel pump to get it to run, which confirmed that it was the cause of failure. I was also advised by the garage that my vehicle had been subject of fuel pump recalls, although audi denied that my vehicle fell under that particular recall. Very dangerous situation as I failed twice as I was entering traffic. In my opinion, fuel pumps should not fail by 66,000 miles.
Tl*the contact owns a 2003 audi a6. Approximately one year ago, the contact smelled a strong odor of gasoline whenever he placed fuel in the vehicle. He also noticed fuel leaking on the garage floor. He assumed that he was placing too much fuel into the vehicle. In the beginning of june of 2008, the contact made sure to fill the vehicle to the correct amount to avoid any fuel leakage. Within half an hour of parking the vehicle, the contact smelled a strong gasoline odor and noticed a much larger puddle of gasoline underneath the vehicle. He called the dealer and was advised to have the vehicle towed; however, the contact refused and drove the vehicle to the dealer. A diagnosis was performed and they stated that there was a crack in the check valve of the fuel tank that could not be repaired. The entire fuel tank needed to be replaced. The contact proceeded with the repairs, which were completed within a week. The failure mileage was 38,000 and current mileage was 40,000. Updated 07/16/08. *lj updated 07/16/08
With no incident to my audi (accident, impact, dis-repair) fuel and gas fumes leak. Vehicle now spills fuel/fumes when tank is full to 3/4. Visual inspection shows fuel stains starting from the top of the fuel tank on the driver side just under the rear seat. Vehicle is now not being driven to determine what is the best course of action for repair.
Fuel pump failure & vehicle totally & immediately disabled.
My 2003 a6 audi quattro "died" while in rush hour traffic on an interstate hway. It was determined that this was due to fuel pump failure. Vin # not part of recent fuel pump recall by manufacturer.
Dt*: the contact stated while driving 15 MPH in normal conditions, the fuel pump fractured and the vehicle stalled. The vehicle was pulled to the emergency lane and towed to the local dealership for repairs. Updated 03/09/06.
Failure to accelerate. I experience major delays in any acceleration immediately after I have depressed the brake (at any speed) and then try to reaccelerate. I understand that this is a common complaint among all audi tiptronic owners regardless of engine type. It is not, as audi tries to say, "turbo lag." in almost every failure to date, I have almost been involved in an accident due to this problem. Had other drivers been less attentive, I most surely would have been struck. I am hesitant to pull out into any volume of traffic with this persistent problem.
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