2019 Audi A7: backup camera failure

Filed Apr 7, 2026 · CA

Component: Backup camera Issue: Recall cannot be completed Status: Manufacturer requires customer-paid repair before completing safety recall (90TV), leaving safety defect unresolved.

Filed Feb 13, 2026 · Driver assistance, Visibility · TX

My 2019 Audi A7 was brought to Audi Dallas on January 20, 2026, for a manufacturer safety recall involving a software update (Recall 90TV / the federal safety agency 25V900). During or immediately following the recall repair, the vehicle developed persistent safety system failures, including rear backup camera malfunction and repeated safety warning alerts. As a result of these recall-related failures, the vehicle has been out of service for a cumulative total of approximately twenty-four (24) days. Audi and the authorized dealer have been unable to diagnose or permanently correct the issue despite extended possession of the vehicle and multiple repair attempts. The failure of the rear camera and related safety systems creates a clear safety risk, particularly during reversing and low-speed maneuvers, and defeats the purpose of the safety recall. Communication from the dealer has been delayed and ineffective, and Audi of America has not provided a timely resolution. I am reporting this issue because the recall repair appears to have introduced or failed to correct a safety defect, leaving the vehicle unreliable and unsafe to operate. I am requesting the federal safety agency review this matter for potential investigation, recall remedy inadequacy, or expanded corrective action.

Filed Mar 17, 2023 · Acceleration, Driver assistance · SC

The car now has come to an emergency stop twice on two separate occasion's here in Columbia and in Atlanta while I am attempting to cross an intersection or leaving a median lane. The cars safety features stop working at random times and throw several warning signs. Car has lost power while attempting to drive forward and rolls back with an initiates rear view camera. I have taken my vehicle to the Audi Dealership several times over the last year and the problems continue. The customer service has been poor and this car is supposed to be certified and i have had nothing but problems. The steering sometimes pulls you into other lanes and makes mistakes on changing speeds while using cruise control and slows car down tremendously.

Filed May 18, 2022 · Driver assistance · NC

Intermittent failure of back-up camera. This can cause injury or fatality to a child behind the vehicle who cannot be seen when the camera is not working. This has been reported to the local Audi dealership but they say they cannot repair it unless they can reproduce the problem. I have photos of the failure notification that appears on the dashboard, what Audi calls the MMI. The front camera has also failed from time to time but the rear seems to me to be the more critical. I have provided these to the dealer. Below I have given the date of one failure but it has happened on multiple occasions.

Filed Sep 26, 2019 · Brakes, Driver assistance · 4,000 miles · CA

Among many other issues, the screen that includes the speedometer goes blank during drive, backup camera doesn't work while reversing, pre-sense applied brakes on freeway while nothing was ahead and the car swerve hard on the freeway while driving at speed 65 miles/hour

Filed Mar 19, 2019 · Engine · 100 miles · CT

2019 audi a7: at a stoplight, or stop sign, where there is even the slightest incline, after my 2019 audi a7 has come to a complete stop, and the engine shuts off, when I remove my foot from the brake to engage the gas pedal, the engine does not engage immediately and the car shoots/rolls backwards. The rollback is significant enough that the rear camera turns on. Because of the lapse in time before the engine engages again, I have no control over the vehicle when this happens and am unable to keep it from shooting backwards I've spoken to my sales representative and audi's customer service, and have had the vehicle looked at by technicians at both the fairfield and danbury connecticut audi locations, and have not been given a solution to the problem. In fact, I have been told on several occasions, and have saved voicemails from audi service, that all their vehicles are doing this because of the double-clutch, that it is "completely normal," and that I would just have to adjust my driving. Because I have no control over the car when it does this, and audi is not resolving the issue for me, this is going to leave me open to liability should the car roll/shoot back into any vehicle stopped behind me, or person who may walk behind my car when I am stopped. I am frightened to drive this car for fear of injuring or killing someone, and haven't driven the car in over a month.