Tl* the contact owns a 2020 audi q3. The contact stated while driving approximately 35 MPH and while making a right turn, the vehicle stopped independently. The vehicle was placed in park however, was jerking. The braking system message was displayed on the instrument panel. The contact called audi rochester hills (45441 dequindre rd, rochester hills, mi 48307, (248) 997-7400) and was informed that a software update was available. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 10,000.
2020 Audi Q3: jerking or lurching
5 of the 66 complaints about the 2020 Audi Q3 describe jerking or lurching.
- owner complaints
- 5
- of this car's complaints
- 8%
- typical mileage
- 5,004
- recalls
- 0
Jerking or lurching by model year
- 20261
- 20251
- 20205
- 20181
- 20151
What owners say
Truck reads faint or old lanes on the road & will often jerk the truck over to the old lane vs the actual lane that is being driven. When you try to take control its really hard as if the steering wheel locks. Recently the sensors for forward collision can sense pedestrians walking ahead of the truck a few feet away & will engage the emergency breaks as if were going to hit the pedestrians who aren't even close to us. The breaks upon release from a light or backing out of the drive way makes a horrible grinding noise. Audi said its a characteristic of the truck! Today while driving the truck seemed to be shaking a little & reducing speed. When I pulled into the parking space the truck was still shaking. An alert lit up the dash board "drive system: malfunction! Please contact service. The tachometer was fully red 1-8 vs 7-8. I tried to give the truck a little gas to stop the shaking, but that did work. I shut the truck off waited & turn it back on the message was cleared. I was scared to drive it, but took the truck to audi where it is being looked at. Auto start/ stop locks the steering wheel upon restarting & has taken off extremely fast in a jerking motion which could cause an accident. This was said to be another characteristic of the truck. It seems to be a lot of dangerous characteristics with this truck that are not mention before leasing. My previous a4 had similar features & these issues never occurred. I don't feel safe in this truck its brand new 2020 with 5k miles & it seems to be issue after issue.
I bought my 2020 q3 sline premium on august 15, 2020. The vehicle had stalled twice, first on august 17, 2020 and second on august 20, 2020. In both cases, the engine stopped as soon as I stopped in auto with my parking brakes engaged. The display screen also went dead/blank in both cases. In both cases I had to restart before I can drive. I also notice that when stopped and the auto stop engages the steering wheel locks making it difficult to turn a corner from a red light. Additionally, while driving the car identifies tar on the road as lanes and jerks the car away and it is very difficult to pull the steering back.
When accelerating the vehicle jerks like it is losing power. It has done this on both the interstate and on regular roads in motion. I have had to pull to the side of the road in fear that the vehicle will stall on me. On several instances I have been driving the vehicle and several warning lights show up and then it will not accelerate at all. Thankfully I have been able to roll off of the road each of these times. Theres no warning or any indicators that come up prior to the car completing dying in the road. I took the car to the dealership and was told theres software issues but nothing they can do for it until an update comes out. I was told to turn off the auto shut off feature and it will work ok, but that has not helped. The vehicle is unsafe to drive because it could completely fail at any given moment without notice. After further research this is a known issue with 2020's. It has been going on for the past month 1/2
I leased my audi q3 2020 on 04/30/2020. The main issue happened recently where I was driving on a busy boulevard doing about 50mph and the engine stalled leaving only the electrical components working. I managed to pull the car to the side with my hazard lights on but had oncoming traffic doing at least 60-70mph. I felt in danger and that this could have been a grave accident. I brought the car to audi who says it's in need of a software update, they do now know when it will be available but would be in the 3rd quarter of 2020. They will call me to being my car back in for the update when available. They deemed it safe to drive, did not offer a courtesy vehicle or rental. I explained I do not feel safe and even made a report to audi of america without any help. I have a 1 month old car that I feel is going to put my life and the lives of people around me in danger if this should happen again. They did not leave me with any choice other than to take the car back because I need to get to and from work. I explained that should the car be damaged, I be injured or worse that they are liable given that I brought the car in and the issue was not resolved. I see this report has been made multiple times and I can say this is a very scary situation to happen at full speed with many cars around you. I have also had multiple alerts saying driver assistance malfunction. I also notice that when stopped and the auto stop engages the steering wheel locks making it difficult to turn a corner from a red light. Additionally, while driving the car identifies tar on the road as lanes and jerks the car away and it is very difficult to pull the steering back.
Service bulletins that may apply
- This bulletin provides information when there are uncomfortable gear shifts when shifting in higher gears.
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- This bulletin providesi nformation when various DTCs are stored; high maximum temperature recorded for...
- This bulletin provides information when DTC U010100 , Lost Communication with TCM in diagnostic address 23...
- This bulletin provides information when a cracking noise can be heard from the vehicle front or rear end...
- This bulletin provides information when the engine warning lamp lights up in the instrument cluster, and...
- This bulletin offers information about the basic information needed for technical requests for gaerbox...
Related recalls
No recalls on record for this model year.
Questions about the 2020 Audi Q3 jerking
Is jerking or lurching a common problem on the 2020 Audi Q3?
5 of 66 owner complaints about the 2020 Audi Q3 (8%) mention jerking or lurching. The model year with the most reports is 2020.
Is there a recall or service bulletin for this on the 2020 Audi Q3?
There are 0 recalls and 20 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2020 Audi Q3
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