2022 Audi Q3: backup camera failure

Filed Aug 25, 2025 · Driver assistance, Electrical · PA · crash

Backup camera malfunctioned, and went black. It also didn’t stop me from backing into a car.

Filed Sep 7, 2024 · Driver assistance · GA

Two issues: The rear view camera is not reliable. It sometimes fails to engage or becomes covered up by another graphics layer such as the user authentication screen. In some cases it comes late or the steering angles lines are rendered very late or missing. Second, the forward ultrasound park assist chimes often do not chime. The audio is ducked under other audio sources such as Spotify. This is quite serious and has almost caused some issues. Yet, if the alternate audio source is stopped, the adas chimes immediately become audible without moving the vehicle further. This issue has been reported to Audi for 3 years and despite best efforts, they have never applied a software fix citing none available. No dealership offers no remedy or escalation since it's hard to reproduce on demand. I have videos available upon request.

Filed May 17, 2023 · Electrical · PA

We have spoken with the dealership multiple times about the safety concern of the recall on this vehicle. We have gotten nowhere with them. It is required that every vehicle have a backup camera for safety reasons and this does not work die to this recall. They are just dismissing anything and should be providing a replacement vehicle that does work until they are able to fix this problem.

Filed Dec 6, 2022 · Driver assistance · 9,700 miles · LA

The contact owns a 2022 Audi Q3. The contact stated that while driving at an undisclosed speed, the infotainment screen went blank, causing the rearview camera to become inoperable. The dealer and Audi at New Orleans (3400 N Causeway Blvd, Metairie, LA 70002) were made aware of the failure. The dealers informed the contact of the federal safety agency Campaign Number: 22V806000 (Equipment, Back Over Prevention) which included the VIN, and confirmed that parts were not yet available. The contact had not yet received notification of the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,700.

Filed Nov 30, 2022 · Driver assistance, Lights · MS

The infotainment system is damaged resulting in the display screen being blacked out. All of the safety features including rearview camera, parking assistance, Hands-free phone, and all other vehicle settings are not available. There are multiple warning notifications on the dashboard indicating a malfunction in the interior lighting, lane change, and parking systems. Even before the screen went out the rear camera would malfunction when the vehicle is in reverse. The sensor would cause the vehicle to abruptly brake even though there was no obstruction behind. The display failed on October 16, 2022. I took the vehicle into the Audi dealership for service on November 29,2022, however technician was not able to provide any information due to the manufacturer not having a solution to the recall. There is no estimated resolution date nor is there a remedy available for this issue. As a consumer I am very concerned that there is a defect involving the display screen and I am not comfortable driving. I rely heavily on these features when driving to prevent damage or injury. This is the second recall pertaining to the infotainment system within a year. This is very disconcerting because I am not able to use any of the features within the vehicle and the interior is extremely dark at night.