Accident head on collision with wall airbags didn't deploy
2011 Audi Q5 airbags problems
67 complaints (47% of all complaints for this car). Typical mileage when it fails: 55,000. 3 crashes reported.
- owner complaints
- 67
- of this car's complaints
- 47%
- typical mileage
- 55,000
- crashes
- 3
- recalls
- 3
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Audi Q5 airbags problems in other years
Related recalls
Air bags: frontal: driver side: inflator module
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
- Risk
- In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
- Remedy
- Audi will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began February 23, 2018. Owners may contact Volkswagen customer service at 1‑800‑253‑2834. Volkswagen's number for this recall is 69R6. Note: This recall partially supersedes recall 16V‑078.
Recall number 18V082000 · Recall details
Air bags: side/window
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
- Risk
- An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1‑800‑253‑2834. Volkswagen's number for this recall is 69P1.
Recall number 17V001000 · Recall details
Air bags: frontal: driver side: inflator module
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
- Risk
- In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
- Remedy
- Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1‑800‑893‑5298. Audi owners may contact Audi customer service at 1‑800‑253‑2834.
Recall number 16V078000 · Recall details
What 2011 Audi Q5 owners say
Most recent owner complaints, unedited.
Takata rcall not done
Well first it was the takata airbag recall, but the one I'm complaining about is the recall for the fuel pump and also the fuel pump wiring which was also removed from our vehicle, and we're like two about how it was part of the recall for the fuel pump . Anyway I've already put a complaint about this and how it has malfunctioned other important components of our vehicle including the fuel pump flange which was also replaced coils spark plugs sensors etc. What I'm complaining about now is I've contacted audi USA and they have string us along for almost a year going back-and-forth to different audi dealerships and getting different responses or different diagnosis of what is wrong with the car. Recently we had our audi q5 2011 fully diagnosed and now we come to a whole new dilemma and malfunction of our vehicle. We knew the fuel injectors were going bad because of the wiring which was not properly installed for the fuel pump which caused the alternator also to go bad and the sensors and not to forget about the spark plugs and coils. We thought we finally were going to get our car fixed at no charge to us even though we I knew that our warrantee was outdated, but we thought maybe since the recall had a lot to do with it audi would take care of it. Well almost a year and guess what audi declined the work of replacing the fuel injectors. When I asked them why they continue to give me the same response which I already know, that my vehicle is out of warranty, tell me something I don't know, we were only asking for the right thing to be done and what seems fair. Last time I ever buy an audi
Tl* the contact owns a 2011 audi q5. The contact received notification of the federal safety agency campaign number: 18v082000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Audi of honolulu (888 kapiolani blvd, honolulu, hi 96813, (808) 585-6600) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was unknown.
Tl* the contact owns a 2011 audi q5. The contact received notification of the federal safety agency campaign number: 18v082000 (air bags). The contact stated that audi rochester (located at 3955 w henrietta rd, rochester, ny 14623, (585) 334-1600) exceeded a reasonable amount of time for the recall repair. The manufacturer had not been notified of the issue. The part was not available for the repair. The contact had not experienced a failure. The VIN was invalid.
Takata recall. No release date for airbag replacement. Been on a "list" for months. Audi north america pushes it back on local dealers and no loaner vehicle program.
Tl* the contact owns a 2011 audi audi q5. The contact received notification of the federal safety agency campaign number: 18v082000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called numerous unknown audi dealers and was informed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I have been waiting for parts availability for over a year and do not appear to be making progress on the waitlist at my dealership (penske audi). The dealership blames the manufacturer and the manufacturer blames the dealership. In the meantime I have no idea when the part will become available to perform the work.
Tl* takata recall. The contact owns a 2011 audi q5. The contact received notification of the federal safety agency campaign number: 18v082000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Serra toyota audi volkswagen of traverse city (1301 s garfield ave, traverse city, mi) confirmed that the parts were not available for the recall remedy. The manufacturer was notified. The contact had not experienced a failure. Vin tool confirms parts not available. *tt
Takata recall. It has been a month since I brought our car in to the audi dealership to have the recall performed. They still do not have the part available. I'm concerned that continuing to drive it represents a grave safety concern to myself and my family. What is being done and what should I do?
Questions about the 2011 Audi Q5 airbags
Does the 2011 Audi Q5 have airbags problems?
Owners have filed 67 complaints about the airbags of the 2011 Audi Q5, 47% of all its complaints, more than any other problem.
At what mileage do 2011 Audi Q5 airbags problems start?
The typical (median) mileage in owner complaints is 55,000 miles.
Was there a recall on the 2011 Audi Q5 airbags?
Yes, 3 recalls: 18V082000, 17V001000, 16V078000. Check your VIN to see if your car still needs the free repair.
What year does the Audi Q5 have bad airbags?
The Audi Q5 model years with the most airbags complaints are 2012 (85 complaints), 2011 (67 complaints) and 2010 (50 complaints).
Other 2011 Audi Q5 problems
Engine 43Fuel system 32Transmission 12Electrical 8Suspension 4Visibility 4Acceleration 3Body 3Brakes 3Steering 3Driver assistance 1Lights 1Tires 1
VIN decoder
See the problems and recalls for an exact car
Buying a used 2011 Audi Q5?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history