Tl* takata recall. The contact owns a 2012 audi q5. The contact received notification of the federal safety agency campaign number: 16v078000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (sun motor cars audi-porsche (356 woods dr., mechanicsburg, pa 17050, (717) 691-3333) was contacted. The manufacturer was notified of the issue. The VIN was not available. The contact had not experienced a failure.
2012 Audi Q5 airbags complaints
Page 2 of 4: complaints 11 to 40 of 85, newest first, as owners wrote them.
I am a military service member assigned in stuttgart, germany. My vehicle was shipped here in december 2017, at that time there were no open recalls. Now my vehicle is affected by the takata airbag recall. Below is what I sent audi of america as well as their response. Please assist in resolving this matter because audi of USA did not provide a viable, safe solution. Thank you my vehicle is in stuttgart, germany and was shipped as part of my military work directed move in october 2017. This vehicle has an open takata airbag recall and yesterday I visited a local german dealership who informed me they would not assist with inspecting my car or replacing an airbag if needed. Could you please and urgently let me know how I can resolve this recall issue while my vehicle is in stuttgart, germany? I am very disappointed that a local dealership would not assist considering the risk posed to the driver and other drivers/pedestrians if this airbag issue is not resolved in a timely manner. I also have concerns continuing to drive the vehicle to work if there is an open recall item issued.
Still waiting for my airbag fix
Tl* takata recall. The contact owns a 2012 audi q5. The contact received notification of the federal safety agency campaign number: 18v082000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (audi southampton, 51 montauk hwy, southampton, ny 11976, (631) 283-0888) and was informed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Takata inflators. I have been waiting for over 6 months for my vehicle to be fixed from the takata airbag issue. I was told again 4/17/2018 that the parts are not available. I do not feel safe driving this vehicle and want audi to pay for a loaner vehicle until the parts are replaced and the vehicle is safe to drive. Please let me know what we can do to get these parts in and replaced.
Takata recall: we have now received 4 or 5 letters over the past 9 months informing us of the recall and telling us our life may be in danger and to contact our dealer immediately to have the airbag replaced. When I call our dealer (peabody, ma), they inform me they do not have the part and do not know when they will. When I contacted audi USA they indicated it is the federal safety agency who determines which dealers get the parts and when. If you aren't supplying the parts, don't repeatedly require audi to send me letters telling me my life may be in danger. It's a bit like the boy who cried wolf, I no longer believe you really mean my life is in danger, because if you did, you'd ensure the part is available to fix the problem. The 2 most recent letters are attached.
Tl* the contact owns a 2012 audi q5. The contact stated that the federal safety agency campaign number: 18v082000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in september of 2017. The contact spoke with audi lynbrook (855 sunrise highway lynbrook, ny 11563, (516)-887-5300) several times and was informed that the parts were ordered and the contact would receive a call when they arrive. The manufacturer stated that the recall was no longer a high priority. The manufacturer instructed the contact to only communicate with the dealer regarding part availability and stated that the interim repair was no longer available. The contact had not experienced a failure. Vin tool confirms parts not available. *tt
Tl* the contact owns a 2012 audi q5. The contact stated that the recall notice for the federal safety agency campaign number: 18v082000 (air bags) was received in march of 2017. After contacting the dealer (lynnbrook audi in lynnbrook, ny), the contact was informed that the parts needed to repair the defect were not available. The contact was instructed to contact the manufacturer. The manufacturer was not notified. The contact had not experienced a failure.
Tl* the contact owns a 2012 audi q5. The contact received notification of the federal safety agency campaign number: 18v082000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called prestige imports (9201 w colfax ave, denver, co 80215) and was informed that parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Tl* the contact owned a 2012 audi q5. The contact stated that while driving at 55 MPH, the driver became distracted and crashed onto another vehicle. The air bags did not deploy. A police report was filed and there were no injuries reported. The vehicle was deemed destroyed and towed. The manufacturer was not made aware of the failure. The failure mileage was 49,000. The VIN was not available.
Tacata air bag recall - safety recall 69n1 ... 2 years and counting the part is not available, audi is doing nothing to help. I have small children, this is a ridiculous the part is not available.
Tl* takata recall. The contact owns a 2012 audi q5. The contact received notification of the federal safety agency campaign number: 16v078000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called audi of westwood at (866) 980-6960 (375 providence hwy, westwood, ma 02090) and was informed that the part was not available. The contact was placed on a waiting list. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall: I have contacted many dealers (since may 2017) around my area and they mentioned they are awaiting parts from takata company. I do have an 2012 audi q5. Not sure how to resolve this. I wanted to be safe and see if you can help us in any way. Thank you
Tl* the contact owns a 2012 audi q5. The contact received notification of the federal safety agency campaign number: 16v078000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Audi danbury (25 sugar hollow rd, danbury, ct) confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
"takata recall" I bought the car from bay ridge nissan in brooklyn on 11/03/17. The following week they said they couldn't give me the car because it had recall that needed to fix. It's nearly a month now and I haven't got the car. Does it take that long to fix the airbag? Vin # [xxx]. The salesman name is [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* takata recall. The contact owns a 2012 audi q5. The contact received notification of the federal safety agency campaign number: 16v078000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (audi manhattan, 800 11th ave, new york, ny 10019) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure.
I purchased this vehicle on september 1st 2016. When I found out it has airbag problems I went back to the dealer and told them that audi did not have remedy to fix the airbags on october 2016. I had an open heart surgery in 2013 and driving in the vehicle with defected airbags was not an option. I traded this vehicle at the same dealership and lost my trade in value of $9000.someone has to be responsible for this and I think if dealership cannot recoup my loss of $9000, than audi should reimburse me for my loss. I was couldn't take a chance to drive in unsafe vehicle and wait till now to replace airbags. I was not disclosed at the time of sale that there was no remedy available from manufacturer to fix airbags in 10/2016. I have my initial contract for vehicle purchase. I do not have this vehicle in my possession any longer and traded in on another at the same dealership.
Takata recall manufacturer issued a recall notice (69n1) in april 2016 and has not been able to complete the repair/replacement since. I've called the local dealer several times over the past 17 months and each time they say they do not have parts available and cannot repair.
Takata recall - we are first-time parents and had infant twin boys. We had bought this car for more room and safety and then the recall happened. We asked our dealer repeatedly for a fix and even contacted audi USA but they told us there was nothing they could do. We had friends and relatives with other car brands whose dealers gave them loaners or rental cars but audi offered us nothing. Ultimately, we traded in the car because we were so worried.
Takata recall. I called audi of princeton nj and they inform me the parts are backordered, with no idea of the eta. This is concerning given the dangerous nature of the airbag inflator could potentially rupture due to propellant degradation.
Tl* takata recall. The contact owns a 2012 audi q5. The contact stated that the recall notice for the federal safety agency campaign number: 16v078000 (air bags) was received in april of 2016. After contacting the audi beaverton dealer located in beaverton, or. The contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. The manufacture had not been contacted. (parts distribution disconnect).
Tl* the contact owns a 2012 audi q5. The contact received notification of the federal safety agency campaign number: 16v078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. An unknown audi dealer in houston, texas was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata inflators
I ran my VIN # and the only recall I see listed is the: 69n1 recall. However I know these vehicles have 2 more: 20w9 & 69p1
Tl* takata recall. The contact owns a 2012 audi q5. The contact received notification of the federal safety agency campaign number: 16v078000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not available for the recall remedy. Both local dealers, langdon audi east 723 new london rd latham ny 12110 at 518‑783‑5003 and audi brooklyn 665 65th st brooklyn ny 11220, did not have the parts available for the recall remedy. The manufacturer was made aware of the issue and were not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was not available.
Takata recall - have not received a notification of when the airbag will be replaced by the dealership.
Tl* takata recall. The contact owns a 2012 audi q5. The contact received notification of the federal safety agency campaign number: 16v078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
What the f is going on. Still no replacement
Takata recall. It has been 15 months since the recall and audi has offered nothing, such as a car rental as other manufacturer's have done. I have called many audi dealerships and the corporate offices requesting an equal trade-in on an unaffected q5 model, such as the 2013 I believe is not recalled; or a car rental. I have a 14 month old and cannot drive the baby around in this vehicle. Audi has told me not to worry - 'there have been no fatalities in german made vehicles due to the takata recall'. I am very disappointed and ask assistance or remedy resolved immediately.
Takata recall. The parts are not available at the dealership in warrington, pa on april 29, 2017, 14 months past the recall date.
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