2014 Audi Q5 fuel system complaints

Filed Nov 8, 2014 · Fuel system · 17,000 miles · CA

Drove on hawthorne boulevard close to torrance boulevard less than a mile away from audi dealership when the car start to shake and almost got rear ended. I was able to pull aside and after few seconds the engine was working fine but a message on the board mentioning the auto stop start function was not working properly and the associated symbol turned on the dash. I took the car to audi dealership and they confirm that the fuel pump needs to be replaced.

Filed Jun 16, 2014 · Fuel system · 800 miles · MD

Fuel tank leak. Went for a normal uneventful drive from howard county maryland to virginia suburbs and came home back and parked in the garage on friday the 13th!. Woke up in the morning to a garage that smelled very heavily like gas. Looked below the audi q5 and saw a small puddle of gas. Parked the car outside the garage and called the dealership. They advised that this could be a safety hazard and asked to call audi roadside assistance for a tow to the dealership. Audi roadside assistance asked me to call the local fire department to make sure it is not a fire hazard. The vehicle was then towed after the local fire dept. Made sure this is not a fire hazard while being towed. The dealership called me today (monday the 16th of july 2014) to tell me that the gas tank was hit by some road debris and also mentioned that there are some scratches in the fuel tank and was not sure why the leak is occurring. Even though the brand new q5 is just 2 weeks old, the repairs will not be covered under warranty and its approx. $5,000 to fix the issue. I have called audi customer service and waiting to hear from them at this time. I'm also filing the complaint here since this issue seems like a significant safety concern. How could a leisurely uneventful drive in a brand new SUV on the freeway lead to the fuel tank being ruptured or cracked from road debris! This just does not seem right. Since it was parked overnight in a closed garage I was able to find the issue. I'm worried that there may be others parked in the road that may not find the issue and could cause a fire while on the move or it could burn down the house if parked in a closed garage for extended period of time.