thermostat housing leaking at the top edge and the coolant pump leaking, replaced thermostat housing and coolant pump assembly. vehicle is available for inspection upon request. the coolant reservoir would empty every time I drove the car or let it sit, the vehicle did let me know with an alert when the fluid was too low. I had to continually keep fluids in it so that the vehicle did not overheat. I took the vehicle to my mechanic and he sent me to the dealership for the correction. the dealership corrected the issues by replacing the thermostat housing with coolant pump assembly. The vehicle has not been inspected after the repair. This issue began on 8/5/21 and was repaired on 8/11/21 this was the first opening for the dealership. The total cost was $1,688.77.
2017 Audi Q5 engine complaints
Page 2 of 2: complaints 11 to 19 of 19, newest first, as owners wrote them.
Vehicle transmission downshifts abruptly when slowing to a stop. Transmission slams into each gear as you slow causing an unexpected increase in engine braking. This occurs regardless of drive select mode (comfort, auto, or sport). There are numerous complaints about this behavior across audi owner forums for vehicles with the same engine and transmission combination (3.0l supercharged v6 mated to zf 8hp transmission). Additionally, there's a frequent long delay for the reverse camera image to display on the screen when selecting reverse. It can take up to 7-10 seconds. If there is a software update available, audi dealer advises it will cost money to have installed on the vehicle. As this is a safety concern I would imagine the manufacturer would handle as a tsb, regardless of year or mileage.
2017 audi q5. Consumer writes in regards to defective run coolant pump. * ld
Tl* the contact owns a 2017 audi q5. The contact received notification of the federal safety agency campaign number: 18v229000 (engine and engine cooling). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact received a recall notice for the federal safety agency campaign number: 17v002000 (engine and engine cooling) and had the first part of the repair completed, even though the VIN was not included in the recall. Audi north orlando (139 n oregon st, sanford, fl 32771, (888) 894-9542) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure.
Tl* the contact owns a 2017 audi q5. The contact received notification of the federal safety agency campaign number: 18v229000 (engine and engine cooling). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the local dealer (audi westmont, 276 e ogden ave, westmont, il 60559, (630) 537-0310) and was informed that the parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2017 audi q5. The contact received notification of the federal safety agency campaign number: 18v229000 (engine and engine cooling), which indicated that the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not notified. The contact expected to be notified when the part was to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Letter to deputy administrator king in regards to safety recall 19n4- after run coolant pump " which warns that the vehicle may experience a short circuit and/or overheat and a statement noting:" this recall repair is not yet available. *ld
Few days ago, I was driving the car( usually my wife is driving it) stopped to a stop light, actually I tried to stop, but, the car was still moving. At the same time, I noticed a very high engine revs, and the car was moving, even with me pressing hard the breaks. Luckily, we got green light, and nothing major happened. But, the worst part is that, I noticed, above the front wheels, some suspension components, parts, nuts, at only 5 mm or less. Is right above the front wheels. It is not on the side, as supposed to be. The clearance between that part and the wheels should be a lot more. To me, is not safe at all. There is a recall about it? It safe to drive? To me looks not.
Tl* the contact owns a 2017 audi q5. The contact received notification of the federal safety agency campaign number: 18v229000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (audi lakeland, 1215 griffin rd, lakeland, fl 33805, 863‑284‑0880) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
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