I have a 2018 Audi Q5. The electrical system basically went into complete failure, and upon taking it to the dealership, was told the sunroof draining system "clogged" and the flooding caused by this caused the damage. After significant research online, I have noted this seems to be a very well-known issue.
2018 Audi Q5 driver assistance complaints
Page 2 of 2: complaints 11 to 25 of 25, newest first, as owners wrote them.
Steering rack completely failed while driving. Causing steering to become unusable nearly causing a wreck putting everyone on the road at risk. Vehicle has less 80k miles and is driven occasionally. This was an issue on early models and seems to not have been fully fixed on this model either. Warning lamps require vehicle to pullover and stop.
recently on a number of occassions the car stopped because the pre-sense sensor went off prematurely. There were no cars within 500 feet of my car on all occassions. Now the Pre-Sense has completely turned off and will not turn back on
Regarding my 2018 Audi Q5 34000 miles. Driving on a busy highway a few ounces of water spilled in the backseat. Car lights up like a xmas tree and car came to a screeching stop. Two lanes of high speed traffic on both sides. Fiance just had both hips replaced, Ends up popping one of them out of socket during ordeal. Recall was issued for installation of 'protective cover' over gateway control module. Car received recall work. Part still failed. Audi won't cover the part. I'm out of warranty. Total bill $1800. Dealer has had car 3 weeks. I've been out of pocket for rental car
We purchased our 2018 AUDI Q5 in May 2018, which currently has 31,567 miles. Having done the majority of the driving, I am pleased overall, and continue to be a proud AUDI owner. However, as with all new cars, we had some glitches. For example, when backing out of the garage, the pre-sense would activate for no apparent reason, causing the brakes to lock up This happened three times and each time the Service Department was able to recalibrate the system. I felt the problem was resolved until recently when it occurred for the fourth time. This is not the reason for my letter but is intended to provide background information I feel is related to a more serious problem. Recently I have experienced situations that concern my safety and the safety of my passengers, not to mention other drivers, especially those immediately behind me. On two occasions while driving on the open road, the brakes have slammed on even though, fortunately, there were no other vehicles or impairments near us. (Incident dates: 05/28/2023 and 06/09/2023.) It was indeed a frightening experience, to the point where my wife will not drive the car believing that the potential for another incident could occur (reference previously mentioned backup issues). My AUDI Advisor, whom I highly regard, has provided me with a five step procedure for bypassing the associated emergency braking pre-sensor(s), which requires being activated with each drive cycle. I did some online investigating and discovered that this is a known problem since at least 2016 as you will read in the attached article. Also included is a related Audi Technical Service Bulletin. https://www.audiworld.com/forums/a4-b9-platform-discussion-212/permanently-disable-pre-sense-2945351/ Reference Page 7. After years of known awareness on the part of AUDI corporate, I would conclude this work-around is not a fix but a design flaw and known safety risk.
Two issues. My temperature housing unit is leaking coolant. This car has very low mileage and is barely driven so it is very strange that this part is already defective. Seems the original integrity of the part may not have been good. Second, My Audi pre sense comes on while the car is driving and brings the car to a screaming halt as is there is something in the cars path. The problem is there is nothing in the cars path when this feature kicks in . It’s quite dangerous as this has happened to me while driving on busy roads .
I was trying to park my car in my office parking space, after right turn to parking space, I applied brake to stop, but the car suddenly accelerated and within few seconds it crashed into the office building. I was still applying brake when it accelerated and I could not do anything else. The fact that vehicle climbed two levels of curbs to hit the building shows that the acceleration was out of my control. And even vehicle's collision system did not kick in when car was climbed over the curb. Polic report #: 22-350-0239C Agency: SCCSO
Hello, My Q5 top view(360) camera. The MMI wont be able to save my settings - when it is changed from Graphic to Camera. It always goes back to default as Graphic. I need to adjust almost every time when I park the car. It is distracting and safety conerning. This issue came with the car since it was bulit. And this is the common issue across the MY18 for Audi products. Audi dealer needs to charge me to fix the issue, due to the car is out of warrenty. But this is not caused by wear and tear. Thanks,
The cars emergency brake system malfunctioned on our 2018 Audi Q5 Premium Plus, causing the brakes to lock up for no reason while traveling on a busy street at 35 mph. The force of the braking was enough to cause a bruise from the seatbelt. The risk is potential loss of control of the car, especially if this occurred at a higher speed, or being rear ended. We immediately took the car to an Audi dealer who could not ID an issue from looking at fault codes. We have been experiencing other bogus warning messages: light system warning (nothing wrong), engine RPM exceeded warnings (engine RPMs never close to being exceeded), phone SOS errors. NO warnings or symptoms regarding the brake system. Dealer says to monitor. We have been driving the car for about a week since, and have not experienced the same issue again.
It says driver system malfunction. Day before that it says Auto Start and Stop malfunction failure. When you are the traffic light and slow down and take a turn then the car gives kinds of couple of pushes as if the It gearbox is not able to adjust the speed automatically . You need to accelerate to keep the balance of the Car. Every passenger of the car feel the same. After 2 days I started getting Driver system malfunction warning. The car is not safe to drive on highways or local road as gearbox has some issues. There is a class action lawsuit for the similar problem which Audi did not address yet. https://margarianlaw.com/audi-class-action-lawsuit/
Twice in 2019 my car slammed to a stop while backing up at 2-3 MPH. I had not hit anything and no damage to car. There was nothing to hit, just a vacant area. Yesterday while driving forward at 35-40 MPH on a main street with the closest oncoming car 1 block away my car slammed to a dead, wall slamming stop. If a car had been behind me there would have been an accident. I emphasize: this was a dead, no slow-down stop. I refused to drive it 50 miles to the dealer. The dealer has picked it up and told me the sensors were set too sensitive. If so, why did this not occur every time I drove? Frankly, I am afraid I will be forced to drive this car for the next 3 months until my lease expires. The dealer will not give me a loaner. I think this is a very unsafe car. I have no confidence in the way this is being handled. For your interest, I was given a ride today in the 2019 sedan model. Unbelievably it slammed to a stop while backing out of my driveway.
On multiple occasions when driving the audi q5 the pre-sense engages inappropriately (no trigger) resulting in an immediate and harsh braking of the car to a complete stop. In traffic, this poses a significant risk of a crash resulting in damage and potential bodily injury. The audi pre-sense is designed to stop a car from an imminent crash, however an apparent flaw in the technology engages the pre-sense without totally unnecessarily (no cross traffic, at least 10 feet from a bush or other object). Not only does the unexpected and unnecessary hard auto-braking add wear and tear to the brakes and suspension, it poses a real risk of an accident as other drivers do not expect the sudden and unnecessary braking. This happens intermittently without a pattern in dry and wet weather on a flat surface or an incline. Always occurs when in reverse.
Tl* the contact owns a 2018 audi q5. The contact state that the vehicle indepently engaged the collision brake system on several occasions the first was the evening of february 12th at approximately 19:00 est. While traveling south on lahser road at approximately 45 MPH with no other vehicles in the area the vehicle sensed a potential front end collision and applied full brakes. This caused loss of control of the vehicle the second event was march 4 at approximately 16:00 est. Whilst driving home I came to a stop at the light with a truck in front of my vehicle. No warning was detected. As the vehicle in front of me departed the vehicle warning system came on. It did not apply breaks at this time just a false positive sensor warning. The first incident was passed off as the result of ice, while notice sensor warning was evident the second incident was reported to the dealer on march 4 and no response has been received. I feel this vehicle has twice provided unsafe actions and needs to be addressed before I have a child in the vehicle and have an incident that harms an individual. The vehicle was taken to audi of rochester hill 45441 dequindre road rochester hill michigan 48307 phone nunber (248)-997-7400 to have a diagnostic performed the dealer advised that the vehicle collision system malfunction due to ice on the sensor. The VIN information was not available. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was 600.
Tl* the contact owns a 2018 audi q5. While driving 65 MPH, the collision alert system independently engaged the brake system, causing the vehicle to slow down. The contact was able to keep the vehicle under control and regain highway speed. The contact believed that the collision system may have sensed an object in the road and caused the collision system to engage. The contact also stated that the collision alert system engaged when the contact attempted to parallel park. The contact spoke with audi birmingham (1314 grants mill way, irondale, al 35210, (855) 627-3378) to inquire if the collision alert system could be disabled. The dealer stated that nothing could be done. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 12,000.
While driving down the expressway in chicago, transmission, and all safety features completely shut off. Pressing on accelerator had no effect, and with limited steering was able to pull to roadside barely missing high-speed traffic. Expressway roadside is narrow, so was nearly hit by many cars while waiting for tow service. Car would not restart and with full electronic transmission, no ability to put into neutral. Audi roadside assistance did not provide timely tow service. Extremely dangerous and unsafe.
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