In my daughter’s driveway with my foot on the brake, my vehicle suddenly accelerated forward without warning. I immediately pressed the brake pedal firmly and kept my foot on the brake, but the vehicle continued moving forward and would not stop. The vehicle crossed the street and entered the neighbor’s lawn heading towards a large tree. I managed to steer away from the tree and the neighboring house and return to the street. The vehicle then continued through a stop sign. I made a left to avoid another house and continued traveling one tenth of a mile before the vehicle finally came to a stop. Throughout the incident, my foot remained pressed on the brake pedal. Steering was very difficult. The engine did not sound as though it was revving loudly. The vehicle left deep marks in the grass, but I did not observe skid marks on the street. My initial report to AUDI I stated the vehicle was going 15-20 MPH however; I did a test with another vehicle and determined it was more like 25-30 MPH
2019 Audi Q5: loss of power steering
5 of the 53 complaints about the 2019 Audi Q5 describe loss of power steering.
- owner complaints
- 5
- of this car's complaints
- 9%
- recalls
- 0
Loss of power steering by model year
- 20212
- 20195
- 20186
- 20171
- 20163
- 20153
- 20144
- 20131
- 20121
- 20091
What owners say
Power steering rack failed on 4/12/2022 as I drove on I-75 South between Gainesville and Tampa. Lost power steering on the Interstate, putting safety of my passengers (and other vehicles) at risk on the interstate. Audi sent tow and transported vehicle to Wesley Chapel Audi. Failure was confirmed and rack was replaced under warranty.
2019 Q5 - 19457 miles. Power steering failed while traveling on an internal curved road at 10mph. Fortunately, the road was not busy and I was able to pull besides a curb. The car flashed a 'Steering: Malfunction! Please stop vehicle' warning and it was really hard to maneuver the car. Towed the car to nearest Audi dealership and dealer is looking at it. But if this had happened on a freeway, it would've resulted in a catastrophic accident.
After driving on deep wet icy slush, the vehicle was on a straight section of road and suddenly vehicle inexplicably veered hard to the left causing it to run off the road and into a tree. Electrical component failure lights were illuminated on dash afterwards. What component or system failed or malfunctioned, and is it available for inspection upon request? I believe that the stability control systems and or drive train suddenly changed. I believe this might be due to water ingress and failure of gateway module. This is available upon request. Car is in shop How was your safety or the safety of others put at risk? sudden loss of steering control in icy conditions Has the problem been reproduced or confirmed by a dealer or independent service center? not yet. Current recall Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? body shop is looking at vehicle Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? I was unaware of warning lamps until after loss of control.
2019 q5 - less than 8,000 miles. Power steering failed. Thankfully was not on the main road, but this is a life threatening fault and possess serious risks. I was reversing the vehicle in my parking and the steering failed. Thereafter, got it towed to bell audi at edison.
Service bulletins that may apply
- This bulletin provides informaiton when DTC B200FF0 is stored.
- This bulletin provides information about vibrations and rotational steering vibrations.
- This bulletin provides service information when thre are engine noises in the vehicle interior.
- This bulletin provides service infomraiton regardin gthe identifaction of noises with dynamic steering.
- This bulletin provides regarding visual damage for all vehicles.
- This TSB provides information regarding rotational and other steerihng wheel vibrations.
- This bulletin provides information when there is a prompt to take over steering; hands off detection.
- This bulletin provides information when the steering wheel does not heat up sufficiently.
Related recalls
No recalls on record for this model year.
Questions about the 2019 Audi Q5 power steering loss
Is loss of power steering a common problem on the 2019 Audi Q5?
5 of 53 owner complaints about the 2019 Audi Q5 (9%) mention loss of power steering. The model year with the most reports is 2018.
Is there a recall or service bulletin for this on the 2019 Audi Q5?
There are 0 recalls and 42 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Audi Q5
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