2025 Audi Q6 E-Tron: doors won't lock, open or latch

Filed Nov 5, 2026 · Brakes, Electrical · MA

Continuous alert messages for Emergency Assist Malfunction, Driver Assist is Limited and Central Locking Malfunction. The rear door won't open from the inside or outside. I am not able to lock the vehicle if exited. The vehicle has been to the dealership to be fixed twice and still the issues persist. Even after the vehicle had a recent software update. Which then altered the charging capacity from 80% to 20%. The car was brought back to the dealership to see what was wrong. It took 4 days to figure it out and then I was told it was nothing. This has been happening since I toll possession of the vehicle in Sept 2025. It's random and sporadic. I've also had issues when backing up. The brakes suddenly lock and jolt the car. Nothing is behind the vehicle to prompt this either.

Filed Oct 16, 2026 · Electrical · CA

The central locking and keyless proximity systems suffered a catastrophic electronic malfunction. The vehicle completely auto-locked itself from the outside while the vehicle's smart keys, the driver's mobile phone, and a [XXX] child were all inside the cabin. The proximity sensors entirely failed to detect that the key was inside the vehicle, preventing any outside handle access or proximity unlocking. The occupant was temporarily trapped inside the vehicle. The manufacturer is currently holding the vehicle under an active repair order for related backordered high-voltage and electronic control modules from Germany, but has historically lacked a permanent fix for these door latch/locking software failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 15, 2026 · Body, Electrical · FL

I am reporting a severe, life-threatening safety defect involving the central locking system, electronic door latches, and the Multi Media Interface (MMI) control system on my vehicle. While driving, the vehicle has experienced multiple simultaneous malfunctions that pose an immediate risk of injury or fatality to passengers and other motorists: 1. Unintended Door Opening While Driving: The passenger-side vehicle door has popped open completely on its own while the vehicle is in motion at normal driving speeds and was caught by the safety latch. 2. Unintended Fuel/Charge Door Opening: The exterior fuel/charge door unlatches and opens on its own while driving. 3. Passenger Entrapment: The central locking and latching system glitched to the point where a passenger was physically trapped inside and completely unable to exit the car. The authorized dealership service department has diagnosed and confirmed these exact issues across three separate repair visits. The official manufacturer work orders explicitly state: "Door open while driving (replaced door latch)," "Fuel door open while driving found faults in MMI," and Passenger unable to exit car (Updated Software). Despite the dealership replacing the mechanical door latch and identifying electronic control faults within the MMI, I am nervous about operating the vehicle. This is a critical product defect affecting core safety restraint mechanisms. A moving vehicle whose doors spontaneously open or trap passengers inside is entirely unsafe to operate on public roads.

Filed Sep 9, 2026 · Body, Driver assistance · FL

My 2025 Audi Q6 e-tron has repeated intermittent door-lock/door-release failures affecting multiple doors. Doors have failed to open from both inside and outside. I am concerned this could prevent or delay occupant egress in an emergency. The vehicle has been presented to Audi [XXX] repeatedly for this concern: XXX and XXX. Repairs have primarily involved software updates. During the August visit, Audi Technical Assistance Center (TAC #XXX) became involved due to the repeat concern. Audi directed the dealer to reinstall the KD2* software update and update four additional control modules. The vehicle was returned XXX. The problem immediately recurred: XXX - Driver door did not release normally from inside. XXX - Driver door again did not open normally from inside. XXX - Right-rear passenger door would not open from inside. XXX - Driver door would not open from inside (video available). XXX - Front passenger door would not open from outside. XXX - Front passenger door again would not open from outside. At the end of the same journey, it also failed to open normally from inside and required THREE pulls of the interior handle. The vehicle also has recurring ADAS/collision-system faults. On XXX, while stationary, it unexpectedly generated a large red collision/pre-crash warning and strongly pretensioned the driver's seatbelt. An ADAS failure also occurred while driving that day. On XXX following another passenger-door failure, the vehicle displayed "Driver assistance systems: currently limited." A large yellow warning triangle remained illuminated during the journey. These safety-related faults continue despite repeated repairs and Audi TAC involvement. Videos available, cannot upload on this page INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jul 5, 2026 · Electrical, Engine · CA

On XXX, I was driving my Audi Q6 e-tron southbound on [XXX] in the HOV lane at highway speed with my family inside. Without warning, the vehicle suffered a complete power failure, dropping instantly to zero acceleration.Because I had no propulsion, I was forced to coast the unpowered vehicle across three lanes of active traffic to reach the right shoulder. Trailing traffic approaching quickly from behind narrowly avoided rear-ending us, and the vehicle side-slipped multiple times during the coast. It is a miracle my family survived the maneuver.Once I managed to get the car stopped on the shoulder, the vehicle exhibited erratic and dangerous electronic behavior. The car remained running and flatly refused to shut off despite my attempts. Furthermore, for some completely unknown reason, the steering wheel would not stop moving and shaking back and forth (right and left) entirely on its own while the vehicle was stationary.The California Highway Patrol (CHP) arrived to secure the scene. I used the vehicle's emergency contact button to contact Audi. While waiting, I called Calabasas Audi, where the car was being towed, and spoke to an employee named Ark. Ark stated he had never heard of this happening (the car not shutting off and the steering wheel shaking). He instructed me to push the door lock/unlock button to see if it would reset the system, but this did nothing. The vehicle was completely disabled and unsafe to operate. This severe defect put my family's lives at risk, and I have zero trust in this vehicle. I request an immediate safety investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Apr 30, 2026 · Driver assistance, Electrical · CO

[XXX] purchased a 2025 Audi Q6 e-tron (VIN: [XXX] ) on July 10, 2025. **Dec. 1–8, 2025 (4,236 mi):** Brought to Audi Denver with lane assist/front collision unavailable, driver profile error, and instrument cluster restarting while driving. Service Advisor Jeremy Bylsma diagnosed software issues and performed a KD2 update per TSB 2077141/4. Loaner provided. **Jan. 6, 2026 (4,773 mi):** Returned to Audi Denver reporting rear trunk would not fully close. Service Advisor Mathew Thurman confirmed concern, referenced TSB 2077064/7, readjusted hatch bump stops, and re-adapted the latch. Returned same day. **Apr. 1–9, 2026 (7,133 mi):** Returned reporting rear hatch stopping halfway when opening and failing to latch when closing. Thurman referenced TSB 2080913/3, performed rear lid electronics basic setting, and adjusted buffers to 40–60 Newton spec. Loaner provided. **Apr. 13–17, 2026 (7,489 mi):** Returned with the same rear hatch concern plus child lock malfunction, adaptive cruise unavailable, traffic sign recognition failure, high beam assist malfunction, MMI privacy settings wipe, and rear wheel loose warning. Thurman confirmed buffers within spec but stated no fix was available and an updated solution was not expected until Q3 2026. Child door latch replaced under warranty. Loaner provided. **Apr. 27, 2026:** Mr. [XXX] sent written notice to Renee Henderson at Volkswagen Group of America Customer Relations disputing VWGoA's denial of his Lemon Law claim, declining a cash settlement, and requesting either a comparable replacement or full purchase price refund per C.R.S. § 42-10-103. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)