I was backing out of a retail shopping parking lot and heard a loud bang, then a horrible noise from the front driver side. The car went on a lock down - was useless. The front driver wheel was pushed out and we could see control arms. broken underneath. I had no warning, no indicators on the dash- this was catastrophic. I was stopping traffic from passing and required police assistance. The car had was towed via flatbed to a Firestone repair shop. As mentioned, no warning - I am certainly glad I was just backing out and not driving on the highway.
2017 Audi Q7 suspension problems
33 complaints (10% of all complaints for this car).
- owner complaints
- 33
- of this car's complaints
- 10%
- crashes
- 0
- recalls
- 0
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Audi Q7 suspension problems in other years
Specific symptoms reported on the 2017 Audi Q7 suspension
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
What 2017 Audi Q7 owners say
Most recent owner complaints, unedited.
As per the Audi dealership inspection: Driver's-side rear coil spring is broken (also noted that the passenger-side spring is "swollen" and will need to be replaced). Appears to be a known issue; many complaints can be found online for the exact same issue (google 2017 Audi Q7 rear broken spring). the federal safety agency issued a recall for a similar issue within the VW/Audi group for the VW Atlas (a similar vehicle in the Audi/VW motor group). [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The rear passenger and driver side coil springs failed along with the bottom rubber seats. Both springs were broken/cracked and had slide off the rubber seats.
Rear passenger spring coil broke at around 82000 miles (8 years 9 months old) on the vehicle.
The coil isolated started deteriorating causing stress to the coil. This stress has caused my coil to crack and need replacement if the entire assembly. There is nothing to support the coil in the lower control arm from fully disconnecting
About two years ago I was driving down my recently paved street, and a loud bang shocked me. I thought something had hit my car. It ended up both of my rear suspension coil springs failed. I do not have a boat or trailer and have not put undue stress on it. Last week, while driving down a smooth street there was another loud bang, and my wife though I hit something, but no, I knew the noise. The front driver side suspension coil spring failed. I was 80 miles from a dealer and had to get it towed to a chevy dealer, with a repair cost of $3,000, and had to repair other parts of the suspension that were damaged. I also elected to replace the fourth and final one while they were in there so it would not happen again. Never in 40 years of owning cars have coils ever failed on me. There must have been a bad run, and this should be investigated. Suspension failure, if it happend at speed could have been dangerous.
Rear springs are broken. Safety concern car is unstable when driving. Shakes and difficulty controlling at higher speeds.
found broken rear shock springs during tire rotation. This is dangerous. Low Quality parts from Audi.
2017 Audi Q7 Premium Plus. 85000 miles. The car runs normal and has no warning lights and has been regularly services at Audi dealership. 1. Rear driver side spring broken. This is stated as a common problem with this model as researched on Audi Forums. 2. Engine burning excessive oil. Have to add a quart every 500 miles. This is also stated as a common problem with this model as researched on Audi Forums. Both incidents have a potential safety concern as a damaged suspension and engine can be detrimental for driving
The rear coils springs snapped. The vehicle has 66k miles, which is very low for this type of component to fail. I have not used the vehicle for towing or heaving hauling. From what I have read online, many owners of 2017 Audi Q7s have experience this same issue. There is a clear defect in the springs that is causing this to happen.
Questions about the 2017 Audi Q7 suspension
Does the 2017 Audi Q7 have suspension problems?
Owners have filed 33 complaints about the suspension of the 2017 Audi Q7, 10% of all its complaints.
At what mileage do 2017 Audi Q7 suspension problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2017 Audi Q7 suspension?
There is no recall for this problem on this model year.
What year does the Audi Q7 have bad suspension?
The Audi Q7 model years with the most suspension complaints are 2017 (33 complaints), 2018 (17 complaints) and 2019 (10 complaints).
Other 2017 Audi Q7 problems
Lights 135Engine 62Electrical 53Fuel system 19Steering 19Transmission 10Brakes 9Wheels 7Airbags 6Body 6Driver assistance 6Visibility 6Seat belts 4Acceleration 2Locks 2Seats 1
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