Sunday morning, XXX, at 07:25 CST, while driving west on [XXX] outside of [XXX], the moonroof of the 2025 Audi Q7 spontaneously exploded with what sounded like a gunshot in the car. The sunscreen was closed at the time, so very little glass entered the vehicle. There were no other vehicles around us at the time. There was no rock hit. We took the next exit and examined the moonroof and found it to be completely gone with a thin rim of remaining glass. We drove to [XXX] and covered the entire moonroof with a well secured contractor bag and continued our remaining trip. I contacted the Glenwood Springs, Audi dealership, and took the vehicle for a dealer examination/inspection on 08/18/26. They told me that this was not covered under the warranty, and that it was probabpy caused by a rock striking the glass. We were very fortunate that the sunscreen was closed at the time or we would have been showered with glass. There were no premonitory signs that this was about to occur. While at the dealership we were shown a copy of recently released TSB from Audi (XXX) acknowledging the potential for glass moonroof spontaneously shattering. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Audi Q7 sunroof shattered problems
25 of the 1,062 owner complaints about the Audi Q7 describe sunroof shattered, most of them for the 2017 model year.
- owner complaints
- 25
- worst model year
- 2017
- typical mileage
- 27,000
By model year
- 20251
- 20231
- 20222
- 20192
- 20183
- 20177
- 20153
- 20142
- 20131
- 20121
- 20111
- 20101
Often reported together
What owners say
Driving on a country road with no vehicle in front of me - a loud explosion occurred and realized the front panel of the sunroof had exploded. Luckily, the screen was closed at the time and no large glass fragments fell into the occupants of the vehicle - there were five of us at the time. Arrived at a friend’s house to vacuum out the small slivers of glass pieces that fell through the screen. The outside temperature that day was approximately 80°F. The explosion sounded like gunfire and it was very scary. My [XXX] (Nephew) started crying after the incident because it was very shocking to all of us. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Audi Q7 sunroof front sunroof glass spontaneously exploded while driving on freeway at 8:30am going 75mph. No extreme temperature swing, no water on glass. Heard loud gunshot sound and looked up to see hole about 5-7" wide in sunroof. Tempered glass pieces falling onto fabric sunscreen.
The sunroof of the car exploded on my way to work. No one else was on road except for me. Sounded like a gunshot went off. I pulled over to inspect what happened, and noticed that the sunroof had exploded in an outward manner.
I was driving in the Rocky Mountains and head what sounded like a gun shot. I pulled over to inspect the vehicle and found that my moonroof had exploded. I was not behind any cars or trucks so I know it was not caused by a rock. I took the car into Audi where they told me it was a known issue. A few days later Audu said it was not going to be covered with warranty and we were responsible for the damages. I have found multiple forums thay show this is a known issue and that audi fails to inform their customers about the serious safety risk.
The front moonroof exploded while I was driving on the highway. There was heavy traffic so I was not traveling at a high speed. There was no debris that hit the roof. Without warning, It shattered and the falling glass cut my hand. I had to navigate to the side of the road while falling glass was hitting my head and body. It was hard to see with the glass falling.
Driving down the highway, 70 mph, and the middle panel of the panoramic sunroof just shattered. Nothing struck the glass, and the highway was smooth; no potholes or bumps.
Sunroof suddenly exploded while driving, no other vehicles or flying objects around. The glass broke into several small pieces. It had the potential to shatter glass on me & my family while riding in the suv. The same issue has been reported by several individuals on the Audi world website. My vehicle is currently at a repair facility & being inspected by the insurance company. There were no warning signs. It suddenly occurred.
The Sun Roof exploded with no signs on anything hitting it. I just exploded AS i was driving in the open. Seems like defective glass..
Sunroof exploded. No trauma to the sunroof it just popped and glass shattered going down interstate
Related recalls
Structure: body: roof and pillars
- What is wrong
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.
- Risk
- In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.
- Remedy
- Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1‑800‑253‑2834. Audi's number for this recall is 70H8.
Recall number 20V658000 · Recall details
Structure: body: trunk lid
- What is wrong
- On certain passenger and sport utility vehicles, the automatic rear lid includes an electric motor and clutch that work in conjunction with two gas struts to open and close the rear lid, including a manual close function. If one of the struts has a total loss of pressure, the resultant slow movement of the rear lid is interpreted by the software as an intended manual close and the motor clutch releases to close the rear lid immediately.
- Risk
- This can result in an unintended rapid closing of the rear lid with a risk of personal injury.
- Remedy
- Dealers will install new software free of charge. The recall began on september 14, 2007. Owners may contact audi at 1‑800‑822‑2834.
Recall number 07V334000 · Recall details
Questions about the Audi Q7 sunroof shattered
Which Audi Q7 years have sunroof shattered problems?
The model years with the most reports are 2017 (7 complaints), 2015 (3 complaints) and 2018 (3 complaints).
VIN decoder
See the problems and recalls for an exact car
Buying a used Audi Q7?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history