The contact owns a 2019 Audi Q8. The contact received notification of the federal safety agency Campaign Number: 22V516000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
2019 Audi Q8 fuel system complaints
Page 2 of 2: complaints 11 to 13 of 13, newest first, as owners wrote them.
The contact owns a 2019 Audi Q8. The contact received notification of the federal safety agency Campaign Number: 22V516000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated while driving at an undisclosed speed and then stopping at a traffic light, the vehicle stalled. The contact stated that he restarted the vehicle several times however, the failure recurred several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 36,700. VIN tool confirms parts not available.
I'm very upset with the federal safety agency and audi. I submitted a complaint with the federal safety agency on 10/22/20 and the complaint number is 11365744. Again as stated in my complaint this is an actual safety issue. I then took the vehicle into the dealership for them to look at the problem. Well it turns out that the dealership's service department has had a number of complaints just like mine. It also turns out that audi has a fix for the problem. The fix is a software update 37m6. I'm glad the issue has been fixed on my vehicle but the real issue is that the federal safety agency and audi are aware of this fix but both of these entities are not requiring the fix to be made via a gov't issued recall. Audi calls this fix a "campaign". Audi is avoiding the standard practices of the federal safety agency by referring to this problem and fix as a campaign which is outside of the normal technical service bulletin and safety recall process. Has no one at the federal safety agency or audi learned the lessons of the gm debacle with the ignition switch. This cover up by the federal safety agency/dot and audi is a complete an utter disgrace. To allow audi to operate outside of the federal safety agency system is a complete failure. The federal safety agency needs to mandate audi issue a safety recall asap!
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