2020 Audi S5 driver assistance problems

Filed Aug 2, 2025 · Driver assistance, Electrical · MN

MMI - Multi Media Interface constantly reboots about every 90 seconds. This is a safety issue since if I am backing up and the MMI reboots I lose the backup camera and when the MMI reboots I also lose collision/parking/proximity sensors. This issue started happening with my Audi on 7/26/25 and can be reproduced every time the ignition is on or car is running. From doing a quick search on the internet this is a very common problem that just started happening within the last few months with a number of 2020 model Audi's.

Filed Jul 30, 2025 · Driver assistance, Electrical · MA

The radio (mmi system) is rebooting while driving every 5-10 min. Dealership can't fix and is affecting safety sytems like front and rear cameras/sensors.

Filed Jul 28, 2025 · Driver assistance · WA

I am writing to report a critical and recurring safety defect concerning the Multi Media Interface (MMI) system in my Audi S5. The MMI system consistently restarts itself approximately every 90 seconds, regardless of whether the vehicle is stationary (parking) or in motion (driving). This issue presents a significant safety hazard because critical sensor information and vehicle status displays, which are shown on the infotainment screen, become unavailable during each restart cycle. During the 5-10 second period of the system restarting, the screen goes blank, and all related functions and visual aids, including parking sensor readouts, camera views (if active), and other driver assistance information, are completely inaccessible. The intermittent loss of these visual aids creates a hazardous situation, especially when maneuvering at low speeds, parking, or when relying on sensor alerts for proximity to other vehicles or obstacles. Even during normal driving, the sudden loss of the display is a distraction and removes vital information that a driver might rely on. This is particularly concerning as it affects features directly related to situational awareness and collision avoidance. The problem is persistent and has been occurring since July 2025. I have attemptedrestarting the car, checking for software updates. The issue remains unresolved and consistently compromises my ability to safely operate the vehicle.

Filed Jul 26, 2025 · Driver assistance · NY

Sudden reboot of the vehicle's infotainment system, which then repeats every 60-90 seconds consistently. The reboot has happened while reversing the vehicle, which results in losing view of the backup camera and parking sensors / rear cross traffic detection. This issue was originally sparse, but after 7/14 manifests 100% of the time when using the vehicle. This represents a safety issue due to the loss of rear backup camera for 30+ seconds while the infotainment reboots. No warning lights appear, no inspections have been performed by the dealer or any others.

Filed Jul 25, 2025 · Driver assistance, Electrical · MO

MMI system is failing, parking assist is malfunctioning, back up camera doesn’t activate, CarPlay turns off mid drive and reboots, navigation not working, car wants to brake at highway speeds as computer system malfunctions, Bluetooth phone connection drops mid call, overall the computer infotainment system has failed.

Filed Jul 24, 2025 · Driver assistance · VA

Component or System that Failed or Malfunctioned: The infotainment system in my vehicle fails frequently and unpredictably. This includes both the built-in system and connected features such as Apple CarPlay and Android Auto. The system is available for inspection upon request. How Was Safety Put at Risk: The failure of the infotainment system creates multiple serious safety hazards. First, it disables navigation features, which forces drivers who rely on GPS directions to pull out their phones while driving—causing distraction and increasing the risk of accidents. More critically, when the infotainment system shuts down, it also disables parking cameras, blind-spot cameras, and collision warning alerts—all of which rely on the infotainment screen to function properly. This loss of driver assistance features compromises visibility, awareness of surroundings, and response to potential collisions. Has the Problem Been Reproduced or Confirmed by a Dealer or Independent Service Center? Yes, the issue has been reproduced and acknowledged by the dealership. However, no long-term solution has been provided, and the failure continues to occur despite software updates and attempted resets. ? Additionally, there are hundreds if not thousands of individual following TSB's and discussing potential remedies as the dealerships have no solution. The infotainment failure has been reported to the dealership (manufacturer's authorized service center), but the issue has not been inspected by law enforcement or insurance representatives at this time. No warning lights or messages typically appear prior to the failure. The system often shuts down suddenly while the vehicle is in use, without any forewarning.

Filed Jul 22, 2025 · Driver assistance, Electrical · FL

"The MMI spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key systems such as the backup camera, rear obstacle detection, and navigation, become unavailable until the reboot completes and the systems reload. The reboots have affected other sensors/systems in the car like resetting my stored tire pressure values resulting in a TPMS malfunction warning and blocking use of the SOS call feature resulting in a SOS system malfunction warning. Restoring functionality after the reboots requires user input to get through the loading screens. It’s been happening since I purchased the car less than a week ago. I’m unsure of how long the previous owner dealt with this issue. Factory resets prescribed by the dealer do not resolve this issue. This appears to be a widespread issue based on the numerous reports found on user forums online, affecting the same model year vehicles (for multiple examples, refer to [XXX] ). It is also interesting that most of the users experiencing this issue, also report it starting around the same time (Jan/Feb 2025), and they all have similar software versions, and likely production dates. This should be considered a safety issue, as the reboots can happen in the middle of a reverse parking maneuver, and they render the backup camera and obstacle detection sensors completely inoperative until the system reloads. They also impact safety on the highway, as the reboots completely disable the navigation screens, and require multiple user input to restore, while driving. Relevant TSB numbers include: TSB 2067021, TSB 2076404, TSB 2069112. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jul 19, 2025 · Driver assistance, Electrical · OH

Main computer, multi media interface, MMI constantly shuts off and disconnects from system. This renders all backup cameras, traffic sensors and impact avoidance sensors inoperative. It also stops speedometer

Filed Jul 16, 2025 · Driver assistance, Electrical · AZ

The MMI spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key systems such as the backup camera, rear obstacle detection, and navigation, become unavailable until the reboot completes and the systems reload. The last few days this issue has gone from happening once or maybe twice a day to almost every single minute I am driving the vehicle. Completely unacceptable and dangerous! Restoring functionality requires user input to get through the loading screens. The issue started in mid 2024 and the vehicle has been inspected by the Audi dealership (06/25), who verified the concern and attempted a factory reset (which did not solve the issue), and they continue to claim there's nothing they can do since their OBD scans return no fault codes, even though there are numerous TSBs (filed with the federal safety agency) that point to available software updates that should be applied to address infotainment-related issues. This appears to be a widespread issue based on the numerous reports found on user forums online, affecting the same model year vehicles (for multiple examples, refer to [XXX] ). It is also interesting that most of the users experiencing this issue, also report it starting around the same time and they all have similar software versions, and likely production dates. This should be considered a safety issue, as the reboots can happen in the middle of a reverse parking maneuver, and they render the backup camera and obstacle detection sensors completely inoperative until the system reloads. They also impact safety on the highway, as the reboots completely disable the navigation screens, and require multiple user input to restore, while driving. Please Audi, do the right thing and fix this issue! Recall these vehicles! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jul 1, 2025 · Driver assistance · TX

MMI or the center console screen is shutting down and rebooting during random intervals during driving and stopped. Causing the sensors to say there’s an error and not function. GPS, and volume control also go out.