Power steering pump wear condition received a recall notice from buick september 2014 in regards to a power steering pump wear condition, but the letter advised not to take to the dealer for repair until it was an issue. The letter did not state specifics as to how an individual would know that there was an issue but while taking the vehicle to holzhauer motors in cherokee, ia (authorized dealer) on june 17, 2015 for service (lube & filter change) I mentioned to the service advisor that when I turned my steering wheel there was a whining sound. I was later contacted by the service advisor stating that the power steering pump needed to be replaced and the cost of replacing the actual pump and labor was covered under said warranty. The service advisor also informed me that the rack and pinion also needed to be replaced. The service advisor clearly stated that the reason the rack and pinion needed replacing was because the power steering pump had gone out, but the parts and labor to replace the rack and pinion was not covered under the power steering pump warranty, even though that it what caused the rack and pinion to fail.
2010 Buick Enclave steering complaints
Page 3 of 5: complaints 41 to 70 of 126, newest first, as owners wrote them.
Loss of,power steering when turning at low speed, especially to the left. Intermittent issue, but usually at least once every time I drive it. Have had to come to complete stop in busy intersection to make sure I get the wheel,turned enough to complete the turn.
At less than 60,000 miles the rack and pinion steering needed to be replaced due to a clunking noise and leaking seals.
I was driving at 75 MPH and my engine shut off; car began to slow, fuel dropped, power steering went out, brakes didn't work. I was able to, thankfully, get to the side of the road safely and use the rumble strips to slow me down. I turned the car off and 5 min. Later turned it on and was able to drive to a safe location. This is a common issue and all of these conditions are related to the "limited warranty protection" that gm issued nov. 2015 (14582). This is a safety hazard. My car experienced all the other condition, malfunction indicator light came on multiple times ( may, sept), was issued a letter in nov. 2015 and then this occurred in jan. 2016. Stipulation for this to be covered, under 120k miles of 10 years whichever first. My car experienced initial troubles at 110k in may and this potential fatal incident at 125. Arguing with gm over this. Should be a recall, not a limited warranty. Seems to be an unethical company. Does it take death to make this right? This has occurred countlesss times- check the internet, 100s of customers have reported this. Does this have to be another toyota incident for gm to recognize this is a recall not a limited warranty! I have all paperwork showing the issues except dealer states since they can't replicate, they need the check engine light on and the car to be under 120k to determine if they should pay. Gm is unethical!!!
The vehicle's power steering will, with increasing frequency, stop working for up to 10 seconds or so, leaving the driver with a car that is extremely hard to turn, and having to brake to a excessively slow speed in order to complete the turn in the space available. This seems to occur at slower speeds, such as when turning across an intersection or maneuvering in a parking lot. It occurs on both left and right turns. There is also a grinding sound that occurs at these times of power steering failure. Clearly, this is a huge safety issue. One of our top reasons for purchasing from buick was their emphasis on safety for the family (we have 3 children). To discover that buick have known about these steering issues for multiple years without addressing them is deeply disturbing to me as a customer, and demonstrates a corporate ethical imbalance that clearly will not be self-rectifying. Here are the steps we have taken to resolve the issue: our mechanic flushed out the power steering fluid several times, but this only moderately relieved the problem. Our next step options include replacing the complete steering gear and power steering pump, but those are hugely expensive tasks without any guarantee of permanently resolving the power steering issues. Research online shows multiple reports/ tech service bulletins regarding this issue occurring in vehicles with the same power steering system, to such an extent that there is a class action suit against gm. This appears to be an endemic issue with vehicles such as our buick enclave 2010, and gm need to be compelled to issue a recall notice and resolve this issue, as well as reimbursing those who have had to repair this issue themselves.
Check engine light went on. Car was seemingly working alright, however, after fueling up, it was difficult to restart the car. In fact, at the last fill up I was unable to start the car for over 20 minutes while at the gas pump. This caused a great deal of anger, frustration, and rage in the other drivers who were waiting to fuel their cars at very busy gas station near lax. The dealership stated the fuel sensors needed to be replaced at a total cost of $1700.00. Two months prior the air conditioner/heater required repair as a hose needed to be replaced due to a leak, a $425 repair, furthermore, the steering problem we seemingly had corrected 3 years ago is occurring again and is need of another repair. And lastly, 50% of the time when I turn off the engine and pull the key out of the car, the engine continues to run. The occurred around 80-85,000 miles.
Tl* the contact owns a 2010 buick enclave. While making a right turn at approximately 40 MPH, the steering wheel seized without warning. The vehicle was not diagnosed or repaired. The contact mentioned that the failure recurred several times after attempting to make a right turn. The manufacturer was notified of the failure. The failure mileage was 84,000. Ma 10/22/2015
Tl* the contact owns a 2010 buick regal. While driving between 5 to 50 MPH, the vehicle veered left and the steering wheel seized without warning. The failure recurred numerous times. The vehicle was taken to a mechanic who stated that the pump and rack and pinion needed to be replaced. The vehicle was repaired. After the repair was performed, the contact received a letter from buick about the power steering pump condition. The contact notified the manufacturer and mailed a reimbursement form. The contact received a partial special coverage reimbursement. The failure mileage was unknown.
2010 buick enclave. Consumer writes in regards to vehicle power steering problems. *smd the consumer stated as his was driving, the steering locked up while maneuvering in a shopping parking lot. The dealer gave the consumer an estimate of $1200.00 to replace the power steering pump and rack and pinion. The consumer went to a repair shop and had the repairs done for $861.55. Soon afterwards, the consumer received a recall notice, which stated he would be reimbursed since the repairs had been done. Gm only reimbursed the consumer $258.43 of the $861.55 repair.
Tl* the contact owns a 2010 buick enclave. The contact stated that when the ignition was turned to the on position, the service engine warning light illuminated continuously. The vehicle was taken to a dealer where it was diagnosed that the timing chains failed and needed to be replaced. The vehicle was repaired. One week later the contact observed a leak from the front of the vehicle. The vehicle was taken to a dealer where it was diagnosed that the water pump needed to be replaced. The vehicle was repaired. Two days later while driving at various speeds, there was an abnormal noise coming from the steering wheel. The vehicle was taken to the dealer where it was diagnosed that the power steering pump needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 59,000.
Tl* the contact owns a 2010 buick enclave. While the vehicle was undergoing routine maintenance at the dealer, the mechanic located a leak in the boot of the power steering case. The failure caused a steering speed failure. The dealer indicated that the manufacturer authorized them to repair a certain area in the steering at no cost. The contact wanted to know why the manufacturer was not made responsible for the total cost. The failure mileage was 85,250.
At low speeds, my buick enclave makes noise when turning and has failed on two occasions. There are many complaints but no recall. People will get hurt or killed due to steering failure. My car is outside of the warranty and I can't afford to fix it.
1. While driving, vehicle entered "reduced power mode" making it impossible to maintain speed. This is a safety issue as driver loses ability to maintain speed while traveling with flow of traffic and with reduced engine power, even the ability to pull out of the lane of travel is impaired. Dealer identified bad throttle body as cause and replaced. 2. Power steering pump failure. Issue was identified due to whining noise prior to complete failure. Had pump failed completely, driver could have lost control with power assist not available while driving. Pump was replaced and necessary associated repairs made by dealer.
In the course of annual state inspection and tending to recall issues, was told that the power steering was leaking. Had not noticed any problem with it. Because was a safety issue got repair done; warranty expired (of course) so ended up paying $1400 for replacing power steering rack (including 4 wheel alignment). Contacted gm and they did partially reimburse under "special coverage". That seemed pretty decent of them but not so sure now in light of all the complaints listed re power steering in the enclave in general and the 2010 enclave in particular. There clearly is an issue with 2010 enclaves (and maybe acadias and traverses) and the power steering assembly. There should be a recall issued.
Tl* the contact owns a 2010 buick enclave. The contact stated that while making a turn, the power steering seized and the vehicle when into manual steering. The failure recurred several times. The contact received an unknown special coverage notice from the manufacturer. The dealer was made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was 85,000. Updated 1/16/15*cn the power steering pump was replaced. 01/20/15.
Vehicle power steering fails at slow speeds/ most preveaent when turning, parking and etc. Very dangerous.
Went to dealer for service was told steering rack was leaking and needed to be replaced. Asked about recalls for the issue and was told their were none. I would have to pay for the entire repair. Returned home to find a notice not a recall in the mail from gm about my issue. My condition is clearly associated with a known safety defect identified by gm. This is an admitted urgent safety condition and gm needs to repair these vehicles under a mandatory recall campaign and not try and find a way to not cover the cost of the repair. My wife drives this car in heavy suburban traffic and the sudden loss of power steering on a vehicle of this size and weight is a serious safety condition that can result in serious injury or a loss of life.
At low speeds as in trying to park or waiting to make a turn from the stopped position, the steering becomes very stiff. It feels as the power steering has stopped working and is extremely hard to turn.
Lost power steering at low speed.
Total loss of power steering at low speeds. Every time we slow to about 5 MPH or less to make turns at corners, stop signs or curves we loose our power steering. Extremely difficult to park vehicle or navigate parking lots. Very unsafe when other vehicles or pedestrians are in the proximity.
My vehicle is 4 years old 58,000 miles, started feeling resistance when turning and an screeching sound. The rack and pinion need to be replaced at a cost of $1500.00. Found out this is not under warranty even though there are over 100 complaints. Where does a single mother of 2 get the money to replace something that seems to be fault of the manufacturer. The gmc dealer will not assist in a price reduction, if this is not replace the car can stall when attempting to turn and cause an accident, or fatality.
We were on a long trip from wa. State to el centro, ca. Approximately 100 + miles from el centro, when we were slowing to go into a service station, I noticed I had no power steering and had to manually steer it which was very difficult. I tried to put some ps fluid in it, but couldn't get the engine cover off to find the ps holder, so had to drive on into el centro and locate a dealership there. They checked it and informed us that a new rack & pinion unit, etc. Was needed at that time. Our extended warranty was out at that time, so it cost us approx. $2,000 + to get it repaired and then the wheels balanced, etc. We could have had a crash at high speeds prior to having it checked as we were on a long trip. We did get it fixed as as we could though which necessitated us waiting around the dealership for several hours while they fixed the problem. We con-tacted our dealership in our home town, but could or would not do anything because our warranty had just rain out.
Tl* the contact owns a 2010 buick enclave. The contact stated that while driving at 65 MPH, the steering wheel failed without warning. The driver had to place force on the steering wheel to be able to turn and keep the vehicle under control. The manufacturer was not made aware of the failure. The vehicle was not taken to the dealer to have a diagnostic performed. The VIN was not available. The failure mileage was 70,000.
I was experiencing rubbing and resistance when making turns at slow speeds. I was driving with 6 kids in my car and was turning left across a major street and the power steering failed as I entered oncoming traffic. I was able to get the car turned. Got home and checked the steering fluid was empty. I refilled the steering fluid and it began leaking. Took the car to my mechanic and they found that the rack and pinion needed to be replaced ($1,000) and there is a service bulletin about the boots getting wet from some steering fluid, but my vehicle the steering fluid leaked so badly that the steering fluid needed to be refilled daily. The steering components in this vehicle are faulty and creating very dangerous situations. After searching online there are many many complaints from customers on similar dangerous situations of them turning into oncoming traffic and the steering failing. It is only a matter of time before something tragic happens. My vehicle is a 2010 with 65,000. It should not have this sort of issue. It is no longer covered under manufacturer warranty.
This vehicle has had issues since purchased with brakes and power steering I contacted buick and the dealer where vehicle was purchased and as of 9/8/2014 the brakes were the only ones fixed but power steering still and issue I have contacted buick four times since march and they still have not done anything to help me and fix this problem they are claiming that it is a workmanship issue and not a manufacturer issue based on vehicle history this vehicle is very clean and no accidents but I am starting to doubt that because power steering gets hard at about 15 to 35 miles and also at 45 to 55 when exiting a highway bramp very dangerous vehicle to drive around I would not recommend buick enclaves to anyone because buick or dealers give you the run around when you let them know about issue...
Slowed to turn right on a green light. As I slowed during the turn, the power steering failed not allowing me to turn the wheel. I was forced to veer into oncoming traffic from the cross street missing another vehicle coming at me by a few seconds. Seems like the exact recall gm recalled in april 2014 except my power steering is hydraulic not electronic.
Steering locks up and low RPM, as if power steering "dies" and wheels are extremely hard to turn upon deceleration and/or low speed.
At low speeds, the steering assist freezes the steering momentarily so that the driver loses control of the vehicle while driving. Steering fluid reservoir has been confirmed full, no leaks. Issue was intermittent, and now occurring more frequently.
When driving at low speeds, the steering would lock up when turning. A test drive by my mechanic resulted in a new steering gear 36r0450. When I researched steering problems on the 2010 buick enclave, I found a lot of information about the steering problems on the 2010 buick enclave. My mechanic said this needed immediate repair because it was a safety item. I believe this needs to be a formal gm recall.
Our car has noisy power steering wheel, hard to turn. Went to dealer on 08/02/14 and was told that we need a new steering gear because of leaking and that will cost 2100. Our car only has 68,000 miles on it!!!. This is manufacturer defective and it is not covered by factory warranty. This is not cheap car, gm should know this issue and still make car for sale with cheap materials. We have no choice but will have to pay since this can cost death. We will not buy any american car from now on, try to support american auto industry but really? I decided to search on google and found out lots of complaint regarding power steering wheel 2010. We need help to get these recall and fix it!!! Before multiple accidents this may cause.
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