2010 Buick Enclave: loss of power steering

Filed Aug 16, 2022 · Steering · 135,000 miles · FL

The contact owns a 2010 Buick Enclave. The contact stated that the power steering failed at speeds of 15 mph or less. In addition, the failure occurred while making a turn. The contact stated the vehicle would have to use manual steering in order to operate the vehicle. There were no warning lights. The dealer was not informed of the failure. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 135,000.

Filed Jan 17, 2021 · Steering · 110,000 miles · NV

Jan. 10 at 8 am my daughter and I left salt lake city to drive home to las vegas. At 8 am, everything was fine, no noise from the vehicle no clanking, no smell. I could do u turns and sharp turns to park the vehicle before stopping to get a bagel. We entered the 15 south to head home, we are driving at speeds of 70-80mph. At approximately 11:00am we are reaching the town of beaver, utah. I needed to pull off the freeway to gas up and wanted an espresso. We exit the freeway and as I start slowing I can tell my power steering has gone out, I almost hit on coming traffic while turning to the right when coming off the exit because it was so extremely difficult to steer. The other driver had to swerve in to the dirt area to avoid hitting my daughter and I, followed us to the gas station and yelled at me until he realized something was wrong with my steering.. We had to pay to have the vehicle towed to st george utah to rons shell mechanic station. Ron thought maybe it was a bad pump or rack (even though there were no signs of it going bad). We paid over 2 grand trying to get it fixed and there are intermittent power steering issues, finally ron gave up and said thats the best he can do. After investigating I see many other people are having power steering failure with 2010 gmc buick enclaves. Gmc needs to take this seriously. My daughter and I were almost hit head on! Because of instant power steering failure with no warning what so ever!! This needs to be corrected asap!!

Filed Sep 28, 2019 · Steering · 95,000 miles · NE

Often when turning the vehicle power steering seems to loose power. It feels like I am driving a old car with no power steering. It happens at any speed. I seldom feel this from a stopped position. I seldom feel it when going straight. Some times I can feel it as I slow down to start a turn. It happens most in town. It can happen when coming off the interstate to make the first turn at an intersection...but not often. I see no leaks. The fluid is at the proper level.

Filed Mar 23, 2019 · Steering · 85,550 miles · NE

Power steering failed when driving on a street while turning. Took it to a non buick mechanic for evaluation. He stated to take it to a buick dealership. There is a 'special consideration ' provision to repair. We never received any information on this. We took it to a buick dealership who stated it needed replaced. They would replace the pump only and we needed to pay $2200.00 for a steering gear. This is unacceptable to charge the consumer anything to fix this obvious system defect. We believe the dealership needs to pay for all repairs to make this right. But they won't since it hasn't been recalled.

Filed Sep 17, 2018 · Driver assistance, Steering · 100,000 miles · KY

At slow speeds the power steering goes in and out intermittently. The loss of power steering is only for a second or two but the sensation seems to be dangerous if the steering function did not return instantly. This loss of power steering is identical to the power steering loss that is the subject of a current gmc sierra truck recall.

Filed Jun 27, 2018 · Steering · 120,000 miles · MN

I have a 2010 buick enclave with 142,000 miles. I purchased it used at about 70,000 miles. Overall, have been happy with the car but a few months ago I ran into a scary situation that I did not anticipate. I nearly drove into the side of another car when making a left turn from a stoplight with two lanes turning left (I was in the left-most lane and there was another car on my immediate right). My power steering quit on the turn. That night when I got home I checked the fluid and it was right in the middle of band and showed no signs of visibile degradation. I also searched online about this issue and found it is a very common problem with 2010 buick enclaves. And from what I have read it is not clear to the dealerships if this problem is a rack&pinion issue or pump or what. Some have been denying there is a generic problem at all. Others have confessed there is a generic design flaw in the system. I don't know if anyone has been killed due to this generic problem but I am certain there must have been some accidents! I warned my wife about the problem and have asked her to not even drive the car unless absolutely necessary. Gm needs to recall and fix this problem. My trial and error testing shows the problem occurs whether turning right or left. It does not happen every time at low speed turns - I would guess 50-60% of the time. No issues when tracking straight ahead. Again - a real safety hazard particularly if turning in front of oncoming traffic and it were to quit and it delays your turn time.same if turning to merge into oncoming traffic- loss of steering could delay your ability to merge and result in a rear end collision. I am 61 yo and have owned a number of cars over the years and have never lost power steering before. Unless this is remedied properly by gm I am not sure I would buy another buick or gm product.

Filed Apr 1, 2017 · Steering · 79,820 miles · IN

Car had 79820 a beginning of trip from indiana to florida. Lost power steering with under 80k on car at beginning of trip. No low speed power steering at all, cat cannot be steered at parking lot speeds.

Filed Jan 13, 2017 · Engine · 73,714 miles · MI

The service engine soon light illuminated while the vehicle was in motion. The vehicle was taken to the dealership and a p0008 (timing chain) code was diagnosed. After reading numerous cases online about catastrophic engine failure, the car was parked and I began dealing with buick customer service (crc) and later with the executive referral group. The buick brand quality manager said that the problem was "fixed" for the 2010 model year and that's why the gm special policy #11340c was limited to 2007-2009 model years.they refused any assistance in fixing the engine. However, the gm bulletin sb-10052863-6133 specifies 2007-2012 model years. The technician that performed the repairs (at my expense) said that the failure was identical to the 2007-2009 vehicles. They even had parts on hand- which shows the extent of the problem. As of this writing, there are 65 other complaints in this database of this problem on the enclave and it's siblings. The federal safety agency id 10052863 lists 75 associated products. Clearly, there are many more 2010 failures if every product is evaluated. This is a safety defect that should have a campaign issued. Loss of engine power and the resulting loss of steering and brake assist is clearly a danger to the passengers and all surrounding people and property. Previous campaigns, such as the gm ignition switch issue, show that loss of steering and brake assist due to loss of engine power is a safety issue. A service engine soon light does not convey the potential gravity of the situation.

Filed Sep 30, 2016 · Steering · 30,000 miles · MD

Tl* the contact owns a 2010 buick enclave. While driving 15 MPH, the power steering failed without warning. The failure occurred at slower speeds or while making a turn. The contact stated that extra effort was needed to steer the vehicle when the failure occurred. The dealer diagnosed that the rack and pinion, steering bushings, and steering shaft needed to be replaced. The contact was also informed that there was a power steering fluid leak that needed to be repaired. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failures. The approximate failure mileage was 30,000.

Filed Jan 28, 2016 · Engine, Fuel system · 125,000 miles · MD

I was driving at 75 MPH and my engine shut off; car began to slow, fuel dropped, power steering went out, brakes didn't work. I was able to, thankfully, get to the side of the road safely and use the rumble strips to slow me down. I turned the car off and 5 min. Later turned it on and was able to drive to a safe location. This is a common issue and all of these conditions are related to the "limited warranty protection" that gm issued nov. 2015 (14582). This is a safety hazard. My car experienced all the other condition, malfunction indicator light came on multiple times ( may, sept), was issued a letter in nov. 2015 and then this occurred in jan. 2016. Stipulation for this to be covered, under 120k miles of 10 years whichever first. My car experienced initial troubles at 110k in may and this potential fatal incident at 125. Arguing with gm over this. Should be a recall, not a limited warranty. Seems to be an unethical company. Does it take death to make this right? This has occurred countlesss times- check the internet, 100s of customers have reported this. Does this have to be another toyota incident for gm to recognize this is a recall not a limited warranty! I have all paperwork showing the issues except dealer states since they can't replicate, they need the check engine light on and the car to be under 120k to determine if they should pay. Gm is unethical!!!

Filed Jan 8, 2016 · Steering · 52,491 miles · CA

The vehicle's power steering will, with increasing frequency, stop working for up to 10 seconds or so, leaving the driver with a car that is extremely hard to turn, and having to brake to a excessively slow speed in order to complete the turn in the space available. This seems to occur at slower speeds, such as when turning across an intersection or maneuvering in a parking lot. It occurs on both left and right turns. There is also a grinding sound that occurs at these times of power steering failure. Clearly, this is a huge safety issue. One of our top reasons for purchasing from buick was their emphasis on safety for the family (we have 3 children). To discover that buick have known about these steering issues for multiple years without addressing them is deeply disturbing to me as a customer, and demonstrates a corporate ethical imbalance that clearly will not be self-rectifying. Here are the steps we have taken to resolve the issue: our mechanic flushed out the power steering fluid several times, but this only moderately relieved the problem. Our next step options include replacing the complete steering gear and power steering pump, but those are hugely expensive tasks without any guarantee of permanently resolving the power steering issues. Research online shows multiple reports/ tech service bulletins regarding this issue occurring in vehicles with the same power steering system, to such an extent that there is a class action suit against gm. This appears to be an endemic issue with vehicles such as our buick enclave 2010, and gm need to be compelled to issue a recall notice and resolve this issue, as well as reimbursing those who have had to repair this issue themselves.

Filed Nov 2, 2014 · Steering · 60,800 miles · MD

Went to dealer for service was told steering rack was leaking and needed to be replaced. Asked about recalls for the issue and was told their were none. I would have to pay for the entire repair. Returned home to find a notice not a recall in the mail from gm about my issue. My condition is clearly associated with a known safety defect identified by gm. This is an admitted urgent safety condition and gm needs to repair these vehicles under a mandatory recall campaign and not try and find a way to not cover the cost of the repair. My wife drives this car in heavy suburban traffic and the sudden loss of power steering on a vehicle of this size and weight is a serious safety condition that can result in serious injury or a loss of life.