Whine or whistle noise. Dealer stated it was low power steering fluid; rack and pinion leaking. System replaced but noise continued. Returned for more work in 5/5 and 5/27/2014. Dealer finally said nothing can be done about the noise, but everything is working according to specs. Noise continues. Buick customer complaint rep. Said nothing is wrong, that everything is according to specs, even though the noise was absent for the first 16000 miles. Customer complaint case number is [xxx] my concern is something is wrong and buick isn't saying. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2012 Buick Enclave transmission complaints
Page 2 of 2: complaints 11 to 13 of 13, newest first, as owners wrote them.
Rear differential clutch pak replaced by dealer service department. Under warranty. Oil was dripping from rear, center, near axle. 09/11/2012 first dealership diagnosed "f2023 seal, pinion shaft oil - rear differential " replaced seal. Under warranty - no charge. Mileage 24138. 09/19/2011 still leaking while out of town. Second dealership diagnosed same thing. "pinion seal is leaking" "replaced the rear differential pinion seal filled fluid..." under warranty - no charge. Mileage 24710. 09/27/2012 still leaking. Called dealership where car was purchased. Took to their service department. They diagnosed, "r&r torque tube and found oil on both side of clutch pack. Opened tac case replaced clutch pack and disassembled torque tube and cleaned all of residual oil." under warranty - no charge. Mileage 25504. This finally corrected the problem.
I stopped at a red light on a hill and when I took my foot off the brake the vehicle started to roll backwards.it would roll backward when it was in drive. I almost hit the car behind me. Then I went out of town and tested it on other hills and it did the same thing. When I was going downhilli stopped and I put it in reverse and it rolled forward. When I was going uphill in drive and stopped and took my foot off the brake it would roll backward until I put my foot on the brake and as soon as I came to a stop and took my foot off the brake in would roll backwards again. It would have rolled to the bottom of the hill. This could be very dangerous.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2012 Buick Enclave?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history