Service airbag light came on one week before airbags in the front driver in front passenger side ruptured on their own in the middle of driving. This is cars the seat belts and the front seats to lock up and we now have no airbags. We did bring it in to see if we could get it at least the steering wheel one replaced because of the recall but the dealership (todd wenzel) and Grand Rapids Michigan stated that they refused to do it because they thought we were in an accident but you can clearly see we were not in an accident. The vehicle was also sold to me by a dealership that did not disclose the airbags had a recall and I did not find out until after the purchase was made.
2014 Buick Enclave seat belts problems
11 complaints (4% of all complaints for this car). 1 crash reported.
- owner complaints
- 11
- of this car's complaints
- 4%
- crashes
- 1
- recalls
- 1
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Buick Enclave seat belts problems in other years
Related recalls
Seat belts
- What is wrong
- General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
- Risk
- If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
- Remedy
- General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1‑800‑222‑1020 (Chevrolet), 1‑800‑521‑7300 (Buick), 1‑800‑462‑8782 (GMC), 1‑800‑553‑6000 (Saturn). General Motors recall number for this campaign is 14187.
Recall number 14V266000 · Recall details
Related investigations
Outboard Front Seat Belt Anchor Cable Failure
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V‑266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V‑266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V‑266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driverâs seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by the federal safety agency that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to Please see the attached document âEA20-002 Detailed Closing Summaryâ for more a detailed closing resume summary.
EA20002
Seat Belt Anchor Cable Failure
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
RQ19003
What 2014 Buick Enclave owners say
Most recent owner complaints, unedited.
The contact owns a 2014 Buick Enclave. The contact stated that on several occasions while the vehicle was started, the message “Service Air Bags” was displayed, and the red seat belt warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and DTC: B0014 and B0022 were retrieved. The contact stated that the passenger’s side seat belt anchor pretensioner showed a poor connection and needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that after the diagnostic test was performed, the seat belt warning light was not illuminated at start up. The manufacturer was notified of the failure. The failure mileage was approximately 85,500.
The contact owns a 2014 Buick Enclave. The contact received notification of the federal safety agency Campaign Number: 23V334000(Air Bags); however, the part to do the recall repair was not yet available. The contact stated an unknown warning light remained illuminated while the front passenger's side seat was occupied with the seat belt buckled. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
I was sitting in a drivethru line and reached down to tighten my seat belt because it felt lose and the entire steel cord that attaches the seatbelt to the front outboard seating snapped in half. There is a steel cord/cable that connects the pretensioner to the seat belt. This 1 inch thick cord was unraveled and severed. This gave me great concern because this cord was likely on the verge of snapping for many weeks prior to it snapping. A steel cord doesn't just randomly snap in half - so if I had I had a crash prior to it fully breaking - I could have been injured. In addition, I had to drive my vehicle with this defect until new parts could be ordered. I drove around for roughly 2 weeks with a non-functioning seat belt because I could not afford to rent a vehicle while I was waiting for mine to be repaired. When I took it to a shop for repair, they told me they had never seen anything like it in their 30 years of repairs. I have all receipts and documentation, and I have the original faulty part. To recap, I have never been a crash in the vehicle and cord snapping in half happened when I was sitting still and not moving. There is a recall on 2009-2014 Buick Enclaves for this exact issue, but my vehicle's VIN number does not fall within the recall. Specifically, the recall is for the flexible steel cable that connects the seatbelt to the front outboard seating may fatigue and separate over time. This is exactly what happened to mine, but it was not covered and I was never notified of the issue. I don't want someone to be in a wreck with a faulty/non-working seatbelt.
Front passenger seat belt buckle twisted 180 degrees. Result is belt is twisted when fastened with discomfort and reduction in belt effectiveness. Increased risk of severe injury or death. Nucar chevy dealer denied warranty claim "because vehicle was not purchased at nucar".
I went to put on driver seatbelt, and it wouldn't retract. The passenger seatbelt is defective as well. Defective seatbelts leaves this vehicle unsafe and illegal to drive!
Vehicle buckle latch is jammed/malfunctioning. Buckle does not accept latch and poses a severe accident threat to adults/children. Both captain chair buckles are affected. Normal wear is observed with the vehicle with child restraint car seats in both forward and rear facing, longevity of buckle system with infant car seats is jeopardized and rendered ineffective. Buckle mechanism is poorly made with plastic breaking apart. Metal prong is observed to be in the out/locked position and does not disengage. Previous to jamming buckle was hard to accept a latch.
2014 buick enclave. Consumer writes in regards to malfunctioning driver and passenger side seat belts. *ld the consumer stated the vehicle was involved in an accident where the seat belts did not properly restrain the occupants. The driver received 2 black eyes as a result of striking the left side windshield post with forehead. The passenger also suffered injuries. *js
Tl* the contact owns a 2014 buick enclave. The contact stated that the air bag warning indicator remained illuminated while driving. The vehicle was taken to rick hendrick chevrolet norfolk (6252 e virginia beach blvd, norfolk, va 23502, phone number: (757) 266-5804) where it was diagnosed that the air bag had shorted out and code b0022-0d was found. The pressure seat belt resistance was too high and dielectric grease needed to be added to the electric connector of the seat belt. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 50,472.
Tl* the contact owned a 2014 buick enclave. While driving into an intersection, the driver's side of the contact's vehicle was struck by an oncoming vehicle. The contact's vehicle spun off the road and landed in a ditch. The front end and driver's side of the vehicle were severely damaged. The contact was unable to recall the details of the crash. The air bags did not deploy. The contact was informed that the seat belt failed to lock and properly restrain him. The vehicle was towed and totaled. A police report was filed. The contact received injuries to the ribs, clavicle, and shoulder, which required medical attention. The approximate failure mileage was 40,000.
Questions about the 2014 Buick Enclave seat belts
Does the 2014 Buick Enclave have seat belts problems?
Owners have filed 11 complaints about the seat belts of the 2014 Buick Enclave, 4% of all its complaints.
At what mileage do 2014 Buick Enclave seat belts problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2014 Buick Enclave seat belts?
Yes, 1 recall: 14V266000. Check your VIN to see if your car still needs the free repair.
Other 2014 Buick Enclave problems
Airbags 205Electrical 27Transmission 21Engine 18Steering 11Driver assistance 8Brakes 6Body 5Fuel system 5Visibility 5Lights 4Seats 4Wheels 4Suspension 2Acceleration 1
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