Tl* the contact owns a 2013 buick encore. While driving 35 MPH, the contact noticed that the check engine and traction warning indicators illuminated. The contact also noticed that the accelerator pedal was not working properly. The contact pulled the vehicle over to the side of the road, turned off the vehicle for approximately two minutes, restarted the vehicle, and it operated normally. The dealer (glocker buick of ironton, 911 s 3rd st, ironton, oh 45638) informed the contact of an extended warranty for when the engine may go into reduce engine power mode. There were no recalls associated with the vehicle. The vehicle was repaired under the extended warranty. The dealer also informed the contact of a throttle body failure, which did not fall under the extended warranty. The manufacturer was made aware of the failure and informed the contact that the throttle body failure was not a part of the extended warranty; therefore, buick did not have to repair the failure. The failure mileage was 74,000.
2013 Buick Encore engine complaints
Page 2 of 2: complaints 11 to 23 of 23, newest first, as owners wrote them.
Lately I'm having a issue with this car, first my check engine light came on and is still on and now all of a sudden I can be at a light or driving down the street and the engine power reduce warning comes across my display screen, I can't accelerate so I have to coast it to the side of the road, shut it off, wait 30 seconds and restart the car. Sometimes I have to do this 2 or 3 times before it drives right again, so I went on the buick forum and see a lot of people are having the same issue, that they have had the throttle body changed and it makes no different, that it could happen again. So now I want get on the expressway just in case it wants to do it again, and I'm getting scared to drive it on the streets cause it keeps happening. Some say cause it's cold where the live but I feel it shouldn't be happening all, like on 1/8/2018 it happened this morning and the temperature outside is 35 f and that's above freezing. What can be done about this cause gm is not reporting it to the federal safety agency, so if you don't go on there forum you don't know.....help scared to drive my car
Tl* the contact owns a 2013 buick encore. While the vehicle was idling in the park position, the vehicle stalled without warning. The vehicle failed to restart. The manufacturer and dealer were not notified. The failure mileage was 47,000.
There are toxic fumes and an odor emanating from the interior of my 2013 buick encore. The upholstery seems to be the most likely source. The fumes have been causing a chronic burning sensation in our eyes, nose, throat, and which occasionally results in stomach discomfort and nausea. The fumes and odor intensify on sunny days and when taking extended trips. The issue has been reported to the gm dealer, where I purchased the car, over the past two years, however they have not taken action to resolve the issue, nor have they taken this matter seriously. We would like to get the car tested for toxic interior emissions, and would like help finding the proper testing facility or company that performs this test. Could you please recommend someone, whether a private company or governmental agency that performs this service. Any direction or idea would be extremely helpful at this point. Thank you very much for your attention and assistance.
I have problem with the turbocharger
My car drove fine and then I stopped at a red light at a busy intersection when my traction control and check engine light came on and the engine power reduced came across the dashboard. The lights, wipers, radio and engine was still running but when pressing on the gas pedal the car would not accelerate. I had to wave people to go around me put it in park and shut it down for 30 seconds. When I turned it on again I had to put it in reverse and keep pushing the gas pedal to get out of the intersection then I put it in drive and just kept pressing the gas pedal and inched my way into a parking space. After shutting it off and parking it for 2-3 minutes I turned it on the check engine light stayed on but the car drove like normal to get me to the dealership. I got this car in may of 2013 and the first time it happened was feb 2014 pretty cold temps and now april 2015 about 56 degrees f outside. Both times the dealer replaced the throttle body and performed idle relearn procedure. I don't have time or money to replace this part every year. I loved the size, gas mileage, design and comfort of this vehicle, however I won't be buying another general motors vehicle again. I always owned gm vehicles but not anymore I simply don't feel safe.
Was making a turn from a side street and the power steering stopped working and then the engine shut off. Was able to pull into a parking spot near the corner. The vehicle would not re-start and had to be towed to the dealership. The dealership updated steering wheel codes.
Premium trim level has forward collision warning. On at least six occasions beginning november of last year (2013), the forward collision warning has come on with no vehicle in front for hundreds of feet and has disengaged the cruise control, essentially causing the vehicle to coast until the accelerator was manually depressed. Four incidents occurred while traveling on the new jersey turnpike at 65 to 68 MPH; one incident occurred on a local road at 45 MPH; and one incident occurred on a local road traveling at 35 MPH (police patrolled area, use cruise to not exceed speed limit). During each episode, road conditions were dry and calm (no debris flying in front of the camera to trigger the feature, nor windshield wiper in use). After the first two incidents, it was brought up verbally with service tech when vehicle was in for routine maintenance, and most recently last month when vehicle was checked for seat track safety recall. This complaint was not put on the service record either time. Both times I was told that something must have triggered the camera. Nothing went across my windshield to trigger this feature. Cruise control disengaging at highway speed is unsafe.
Tl* the contact owns a 2013 buick encore. While driving approximately 80 MPH, the vehicle decelerated and stalled. The "reduced engine power" warning indicator illuminated. The failure occurred multiple times. The dealer stated that the throttle collar, which controlled all the fuel that feeds to the engine, was defective. The throttle collar was replaced and the manufacturer was not notified. The approximate failure mileage was 7,561.
Tl* the contact owns a 2013 buick encore. The contact stated that after driving in reverse, she shifted into drive and the vehicle stalled without warning. The vehicle was taken to a dealer where the failure was unable to be diagnosed. The manufacturer was made aware of the failure. The failure and current mileage was 7,776. ...updated 06/25/14 *bf updated 06/30/2014
I live in minnesota. On a -30 degree day in january I drove to work (30 miles one way). When I left for lunch I drove about a quarter mile and started smelling a burning smell similar to when following a vehicle that is burning oil. My car was new so I didn't think it was me. I went about 2 miles and stopped for a stop light at which point my engine started to sputter. I put the car in neutral and when the light turned green shifted back into drive. I managed to pull out of traffic and with black smoke coming out of the tailpipe, the car died. It was towed to the dealership and strangely it was the second encore that day with the same problem. After sitting in the warm garage over night, the technicians could not recreate the problem. The diagnostics showed nothing. I picked the car up after a few days and it was fine for two weeks. Then on another bitterly cold day, it happened again. The car started to smell, blew black smoke and died. Again it was towed. At that point a gm engineer out of minneapolis came up to assess my car as well as some others having the same problem. This time parts were replaced including the throttle body sensor and some air intake parts. It appears as though it is not uncommon in colder climates. I have been on the buick forums and have found other incidences documented. The problem is that the replacement parts are the same parts that failed before so this is a patch not a fix. Next winter this will happen again. It is awful to have a new car that I can't trust. I'm nervous every time I drive it when it's really cold. Next time it could die while I'm in traffic on an interstate or I could be stranded somewhere in dangerously cold temperatures.
Car ran great then I stopped at a stop light. When it turned green the traction control and check engine light came on. Engine power reduced came across dash and the car failed to accelerate, the car, radio and lights were still on. Almost caused 3 different accidents trying to get out of traffic.scan check system, p2101, per document id:[xxx] diagnosis was to replace throttle body and perform jdle relearn procedure. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Leaving a stop sign onto three lane road going down a hill,when the car had no acceleration, I put on flashers and coasted to curb,had to call wrecker and be towed to dealer,said it was a throttle body sensor,that is sensitive to cold weather,2 dealers said the same thing. New part was ordered,but I don't feel safe in our cold weather if this happens on highway and it stops I am so afraid I will be run over by traffic moving at the speed limit and my encore just stops. Feel my new part is not the fix for this safety issue, they say they can't say it won't happen again. Also read someone in n.d. Was having same issue. Hope you can look into this.
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