The contact owns a 2015 Buick Encore. The contact stated while driving the computer shut down without warning. The vehicle was towed to the local dealer who stated they were unable to duplicate the failure due to the computer shutting down. The vehicle was not diagnosed or repaired. The manufacturer was notified however, no further assistance was provided. The contact was concerned about being involved in a crash due to an unsafe vehicle. The failure mileage was approximately 55,000.
2015 Buick Encore electrical complaints
Page 2 of 2: complaints 11 to 30 of 30, newest first, as owners wrote them.
The contact owns a 2015 BUICK ENCORE. The contact stated that whenever the vehicle was placed in reverse the vehicle felt as if the tires were dragging. When the steering wheel was being turned in any direction, the vehicle would show signs of hesitation before turning. The contact stated that the failures were related to TSB number: 10161933 (ELECTRICAL SYSTEM), 10139246 (ELECTRICAL SYSTEM AND STEERING), 18NA049. The contact had taken the vehicle to the local dealer who stated that the rear differential had failed and the failure was caused by the issues mentioned in the TSB’s mentioned above. The vehicle was not yet repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 75,000.
Tl* the contact owns a 2015 buick encore. The contact stated that while his daughter was pulling out of a parking space, the power steering failed. The vehicle was restarted and regained normal power steering functionality. The contact stated that while at a stop light, the vehicle independently shifted in reverse. The contact shifted the vehicle to park and the vehicle then returned to normal operation. The contact stated the instrument panel flashed with random messages, some in different languages. The vehicle has failed to start due to the battery power being to low despite the battery being new when placed in the vehicle. The contact stated that the battery was replaced twice but failed within a couple of weeks after installation. The contact took the vehicle to denooyer chevrolet (5800 stadium dr, kalamazoo, mi 49009; (269) 389-0733) who was unable to retrieve a fault code. The manufacturer was not made aware of the failure. The approximate failure mileage was 51,000.
While driving mostly on highway after approximately 30-40 minutes the stabilitrak light begins to flash on and off, then it goes solid, then the power steering light comes on, then the service power steering display lights up and the power steering completely goes out. When this happens reverse no longer works. On 12/10/19 I had to have car towed to wilkins buick, they kept it for 2 days, noted that they did see multiple detects for loss of communication w/power steering control module and said the battery cable was loose, charged me $440.60. On 1/10/20 lost power steering again, we unhooked the battery, rehooked it which cleared the lights and was able to get home, parked car for the weekend. On 1/13/20 while driving on highway to work, after approx 30 minutes of continuous hwy driving, the stabilitrak light began flashing. I dropped it off at heritage buick that night. They kept the car from 1/14/20-1/20/20, told me they did see multiple previous codes about loss of communication with power steering the problem did not happen when they drove it and there was nothing they could do. I picked car up on 1/21/20. They did not charge me, gave me no paperwork. On 1/13/20 I did open a complaint with gm, case [xxx] because there had been a closed recall 15168, #15v14600 for same problem with 2015 encores with build dates beginning 1 month after mine. On 1/31/20 after driving approx 1.5hrs on highway I lost the power steering again, unhooked battery, reset ,drove home, parked car for weekend. 2/3/20 after driving 30 minutes on hwy stabilitrak light began flashing, dropped car at heritage buick. They have had car since then, on 2/6/20 I escalated complaint with gm, on 2/7/20 [xxx] @ gm called w/new case [xxx], have not had any contact from either heritage buick or gm since. I left a message for heritage earlier today requested update, no response yet. *dl parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6
I purchased this vehicle in 2017 with only 45,000 miles, 1 year warranty was purchased. I have had constant issues with tires, but more seriously I have had over $2000 in repairs for intake manifold, air conditioning, various issues with tires, repaired thermostat. I had an ignition problem repaired in 2019 and now the check engine light keeps flashing, the motor doesn't want to engage and I am in fear for my life that I will be on the highway and it will just shut down, causing a collision!
Tl* the contact owns a 2015 buick encore. The contact stated that the information screen and back up camera were inoperable. The vehicle was taken to parks buick gmc (2640 laurens rd, greenville, sc 29607, (864) 568-7276) to be diagnosed. The mechanic was able to duplicate the failure, but could not determine the cause. The contact was informed that the information center and radio needed to be replaced. The vehicle was not repaired due to the parts being on backorder. The manufacturer was informed of the failure. The approximate failure mileage was 30,000. The VIN was invalid.
Driving car locks up check engine light comes on says check power steering, we aimed to side of the shoulder car dies wouldn't start.we had to wait on side of a interstate for 3 hours to get a tow truck, very dangerous
This has happened 5 times. 5 times to a gm dealer. 5 time not fixed. After traveling on the highway at 70-75mph for 3 hours, traction control light comes on. Followed by service power steering, then dials go to zero, transmission stop shifting. Towed of the highway 3 times, managed to limp to a dealer twice. Ecm re-programmed, battery changes, replaced ECM. Car is now in little rock ar, having its fifth diagnosis. Happened while driving my daughter to and from ohio to an internship in dallas. Broke down outside of lousville , nashville, fort worth, texarkana and finally little rock. Very dangerous.
Takata recall? The eletrical control display turns off and sometimes back on randomly creating a definited driver distraction. The one connection I have made is it does happen at times when I turn slightly (not full hard turn needed)on the steering wheel. This concerns me as a safety issue; I ask is this related to the system electrical issue in recall 15168? For me it involves safety as anything happening in a vehicle unexpectedly create distraction. In my case it is momentary, yet distracting none the less. Ther date listed belong is one of many times.
Code po300 ignition coil arcing to the valve cover random cylinder misfire
The display screen goes black during the day light hrs. Then comes back on sometime later. So you can't see the radio stations.
"takara recall" my 2015 buick as been doing diffrent things. First the blinkers and radio went out and then it came back and now none of the doors lock worked. I was stuck inside my car for 30 min. Now the ignition gets really hot. And the doors won't unlock in the back. Im concern about what's going on. While driving the signal wasn't working neither the radio but out of nowhere it starts working. It's been doing it on and off for the past four or so days. The key is getting very hot to where it almost burn me. Very weird... Im truly concern about that. And I was in the car when the door wouldn't unlock.
On 4/25/18 was traveling a couple of hours out of town for a meeting. While accelerating (up an incline) from a hwy work zone of 50 MPH, I temporarily lost: all dial readings, power steering and engine sounded stuck in a lower gear. A few seconds later, regained everything, check engine light came on and on star pinged transmission error/ take in for service within 1 day. Dealership received u0073 code and identified 2 leaks from air conditioner. They suspected the leaks were affecting the sensors. On 5/5/18, while driving 40 MPH, just 1 mile from leaving home - the same thing happened as above + traction control light came on temporarily with power steering light. Upon pulling off the road, turning the car off, sitting a minute and restarting, everything came back and only the check engine light lit. The dealership (who have fabulous customer service) identified a different set of codes and ended up replacing "the brains" of the electrical system. On 5/9/18, driving 35 MPH down a slight decline- again lost all dial gauges, power steering, traction control light came on and transmission seemed to be stuck in low gear. This condition continued for a number of minutes. I pulled into a parking lot on a hill (no fun to coax the car up), turned the car off, turned it on, and still power steering, transmission and gauges aren't working right. Since home was 1 mile away, I headed that direction and after 1/2 mile everything resolved + check engine light back on. The drive that night to the dealership was special. 50% of the time the power steering was on and off along with inability to accelerate, especially up hill. This time 5 different electrical codes were identified. So far, dealership has recharged the battery and are driving the heck out of it to see if more codes pop up. They do not yet feel it's fixed. Was there a bad batch of 2015 encores?
*many times sitting still or going down road screen goes dim and sometimes almost black (whether headlights are on or not) *screen has went completely off * headlights comes on when not needed, and doesn't always come on when needed, going down road *alert lights in mirrors doesn't always work going down road *sitting in school parking lot with keys off the radio comes on by itself *sitting in sonic parking lot and when I went to start car I had nothing. I kept trying it and finally it started *bluetooth doesn't work properly, you can call out or you can receive calls, you can hear them but they can't hear you *passenger airbag light doesn't always come on
I was driving on a highway at 65mph. On a straight portion of the road the engine light came on , the engine revved up to over 4000 RPM, the power steering locked up, and many other lights came on on the dashboard display. This was a very dangerous situation trying to control the car. I was forced to slow down and when I reached 40mph the power steering came back on. The engine was still running over 4000 RPM. Most of the dashboard display lights went off except for the check engine light. Had to drive under 40 MPH until I got home. While this was happening my onstar sent me a notification that there was something wrong with my transmission. The car was then towed to the gm dealer. At the gm dealer they could find nothing wrong.there were no error codes in the cars computer.
Tl* the contact owns a 2015 buick encore. While driving 45 MPH, the steering wheel seized and the power steering warning indicator illuminated. The vehicle was towed to carl black chevrolet buick gmc (1110 roberts blvd, kennesaw, ga 30144 (770) 424-2200), but the failure could not be duplicated due to a dead battery. While the vehicle was being towed, the keys were left in the ignition and caused the battery to die. The dealer stated that the vehicle could have automatically reset itself as a result of the dead battery that needed to be recharged. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in the federal safety agency campaign number: 15v146000 (steering). The failure mileage was approximately 24,000.
Driving on freeway, approx 74 MPH in a 75 zone. About 1.5 hours in to a 2.5 hour trip. All systems were functioning and no warning lights were on. Car suddenly lost power on gas pedal , power steering light came on, check engine light came on , all gauges are functioning erratically and then all gauges stopped or went to zero. Light indictating the transmission gear kept changing. But the cars tranny didn't shift or change just the light for the gear indicator wasflashing. Car slowed to approx. 40 MPH, with the RPM's racing to approx. 4500/6000. Engine was still running and not over heating or any other lights except check engine and power steering light. Stopped car on shoulder to take inventory of situation, car running and idile RPM's seemed normal chk. Engine and power steering light still on, proceeded to drive again . No leaks or overheating . All gauges came back up/ on. Proceed to drive ... Car had no acceleration , very little , like the car was still in a higher gear . Speed up very slowly until it reached approx 55-60 MPH. But the RPM's were at 5500/6000 , felt like the tranny needed to shift but wouldn't. Slowed down to approx. 35-40 .. To get RPM's in line or more in line. Drove home last hour on side roads and frontage roads with flashers on. Can't drive that slow on a freeway. All of car functional were normals , AC , radio ,windows , lights . Just the power steering and check engine light stayed on with no acceleration power or power steering ....called dealer monday morning for a tow into the shop .
Driving along at approx. 55 MPH on a main hiway slowed to approx. 40 MPH to make a turn, when suddenly the engine stopped operating. Everything shut down, no steering, no brakes. On star did not respond, car was disabled about 5-7 minutes, tried to start several time with the key. Serious issue, had car towed to dealer, found nothing wrong and no codes were obtained from the computer system!
Driving about 45-50 MPH and the car suddenly turned off. The steering wheel became stiff and all the electrical power turned off, and the dash board screen was black. I then turn the ignition key off and restarted the car in the middle of the main driving road.
While braking to stop for a traffic light on a busy 45 MPH speed limit road, the engine stopped running. I shifted into park to restart it. Entire electrical system was dead except power seats and door locks. Engine would not start and no other electrical related equipment worked including engine, gear shift, instrument panel, radio, lights,turn signals, and emergency lights. Two safety issues because the car could have been rear ended: 1). Could not shift out of park to push car off the road. None of the 4 ladies in the car could get it out of park. Fortunately, when my husband arrived he could not get it out of park either. Two macho police officers gave it a try, but failed also. After some effort, the tow truck driver was able to put it into neutral by using the shift lock maual release. None of us ever heard of it 2). Emergency flasihing lights did not work gmc dealer told us a weld on the battery failed causing battery wire to short. I don't understand why some power worked, but there should be a backup source for emergency flashing lights.
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