2015 Buick Encore: loss of power steering

Filed Jun 9, 2026 · Brakes, Steering · SC

Transmission wouldn't shift out of 2nd gear and wouldnt shift into reverse. Has no power steering or power brakes

Filed Nov 28, 2023 · Steering · ME

Power steering failed when driving. I had another passenger with me and when avoiding a pothole in the road, the car went crazy and it took all I could to control the vehicle and NOT crash into anyone or another car! I am having nightmares of what could have happened to me and my passenger. On the next day, I tried to start my vehicle and the steeling wheel was locked. I had it towed to VIP near me. They did a diagnosis on my vehicle and claim that I need a new steeling column and the circuit board. They did further research and found that the 2015 Buick Encores have had a recall on the steering. They then mentioned that there was nothing more they could do and they advised me NOT to drive the vehicle as it was UNSAFE. I then had the vehicle towed to a dealer. The dealer (Jacks Chevrolet) claims that my car's VIN isn't included in the recall. My question is if my vehicle demonstrates the same characteristics, WHY isn't it part of the recall? My car is UNSAFE to drive! Jack’s Chevrolet in Saco performed a diagnosis, and the issue was with the battery. From what the contact was told, the power steering is electric, and the battery had tested bad (bad cell). And they stated the power steering is working properly. The contact stated after one event of driving the vehicle after the repair, the vehicle is again demonstrating an unreasonable risk to safety. The steering wheel is locked, and the steering is uncontrolled.

Filed Apr 12, 2023 · Steering · 50,000 miles · VA

The contact owns a 2015 Buick Encore. The contact stated while driving 45 MPH, the vehicle lost power steering assist and became firm. The power steering warning light was illuminated. The contact pulled over and turned off the vehicle. After restarting the vehicle, the vehicle started operating normally. The vehicle was not diagnosed. The dealer was not contacted. The manufacturer was contacted, and the manufacturer stated that the VIN was not included in the federal safety agency Campaign Number: 15V146000 (Steering). The failure mileage was 50,000.

Filed May 23, 2022 · Steering · IN

while driving, the check engine light came on, traction assist light and then the car lost power steering. Very scary.

Filed Dec 16, 2021 · Electrical, Steering · 71,000 miles · WI · fire

The contact owns a 2015 Buick Encore. The contact stated that while starting the vehicle, the power steering assist warning light illuminated and the steering wheel was locked. Additionally, a burning odor was detected, and the tachometer was inoperable while driving. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 71,000.

Filed Nov 10, 2020 · Electrical, Steering · 51,000 miles · MI

Tl* the contact owns a 2015 buick encore. The contact stated that while his daughter was pulling out of a parking space, the power steering failed. The vehicle was restarted and regained normal power steering functionality. The contact stated that while at a stop light, the vehicle independently shifted in reverse. The contact shifted the vehicle to park and the vehicle then returned to normal operation. The contact stated the instrument panel flashed with random messages, some in different languages. The vehicle has failed to start due to the battery power being to low despite the battery being new when placed in the vehicle. The contact stated that the battery was replaced twice but failed within a couple of weeks after installation. The contact took the vehicle to denooyer chevrolet (5800 stadium dr, kalamazoo, mi 49009; (269) 389-0733) who was unable to retrieve a fault code. The manufacturer was not made aware of the failure. The approximate failure mileage was 51,000.

Filed Jul 27, 2020 · Steering · 5,000 miles · VT

Tl* the contact owns a 2015 buick encore. The contact stated that while driving at an undisclosed, the vehicle loss power steering assist and stalled with the power steering assist warning light illuminated. The vehicle was towed to the contact's sister's residence. The contact called casey chevrolet located at 11700 jefferson ave, newport news, va 23606, and was notified of the federal safety agency campaign number: 15v146000 (steering). The vehicle was not repaired. The manufacture was not made aware of the failure. The failure mileage was approximately 5,000. The VIN was not provided.

Filed Feb 11, 2020 · Driver assistance, Electrical · 103,888 miles · MD

While driving mostly on highway after approximately 30-40 minutes the stabilitrak light begins to flash on and off, then it goes solid, then the power steering light comes on, then the service power steering display lights up and the power steering completely goes out. When this happens reverse no longer works. On 12/10/19 I had to have car towed to wilkins buick, they kept it for 2 days, noted that they did see multiple detects for loss of communication w/power steering control module and said the battery cable was loose, charged me $440.60. On 1/10/20 lost power steering again, we unhooked the battery, rehooked it which cleared the lights and was able to get home, parked car for the weekend. On 1/13/20 while driving on highway to work, after approx 30 minutes of continuous hwy driving, the stabilitrak light began flashing. I dropped it off at heritage buick that night. They kept the car from 1/14/20-1/20/20, told me they did see multiple previous codes about loss of communication with power steering the problem did not happen when they drove it and there was nothing they could do. I picked car up on 1/21/20. They did not charge me, gave me no paperwork. On 1/13/20 I did open a complaint with gm, case [xxx] because there had been a closed recall 15168, #15v14600 for same problem with 2015 encores with build dates beginning 1 month after mine. On 1/31/20 after driving approx 1.5hrs on highway I lost the power steering again, unhooked battery, reset ,drove home, parked car for weekend. 2/3/20 after driving 30 minutes on hwy stabilitrak light began flashing, dropped car at heritage buick. They have had car since then, on 2/6/20 I escalated complaint with gm, on 2/7/20 [xxx] @ gm called w/new case [xxx], have not had any contact from either heritage buick or gm since. I left a message for heritage earlier today requested update, no response yet. *dl parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6

Filed Jul 16, 2018 · Steering · MD

While driving and the engine on we experienced loss of power steering. Luckily it occurred as we were pulling away from the driveway, we attempted to re-engine the vehicle to no avail. Eventually the vehicle had to be towed away.

Filed Mar 30, 2017 · Steering · 30,000 miles · TX

Tl* the contact owns a 2015 buick encore. The contact stated that the vehicle experienced a loss of power steering while driving various speeds. The contact stated that all the warning indicators illuminated and the gauges fluctuated. The vehicle was towed to the dealer where it was diagnosed that there was a loose ground cable and the vehicle needed to be rewired. The vehicle was repaired; however, the failure recurred. The contact stated that the failure occurred four times: three when their daughter operated the vehicle and once while the contact operated the vehicle. The manufacturer was notified of the failure. The contact referenced nhsta campaign number: 15v146000 (steering) as a possible solution; however, the VIN was not included. The failure mileage was approximately 30,000. The VIN was not provided.

Filed Sep 29, 2015 · Electrical, Engine · 2,100 miles · FL

Driving along at approx. 55 MPH on a main hiway slowed to approx. 40 MPH to make a turn, when suddenly the engine stopped operating. Everything shut down, no steering, no brakes. On star did not respond, car was disabled about 5-7 minutes, tried to start several time with the key. Serious issue, had car towed to dealer, found nothing wrong and no codes were obtained from the computer system!