The contact owned a 2019 Buick Encore. The contact stated that while her daughter was driving at 35 MPH, another vehicle failed to yield at a left turn, driving northbound, and crashed into the contact's vehicle on the front driver's side. The air bags did not deploy upon impact. The contact's daughter and granddaughter were both injured and were later treated at the local hospital for soreness in various parts of their body. Both occupants sustained emotional trauma as a result of the accident. The other driver was also injured as a result of the accident and was transported to the hospital by ambulance; their injuries are unknown. A police report was filed. The vehicle was towed from the scene to an independent tow yard, where it was deemed a total loss. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was destroyed. The failure mileage was approximately 135,000.
Buick Encore no deployment problems
23 of the 605 owner complaints about the Buick Encore describe airbags did not deploy in a crash, most of them for the 2017 model year.
- owner complaints
- 23
- worst model year
- 2017
- typical mileage
- 29,000
By model year
- 20194
- 20184
- 20178
- 20162
- 20152
- 20141
- 20132
Often reported together
What owners say
The airbags never deployed. I sustained a brain injury in the accident along with whiplash. I told the deputy on scene, that they did not deploy. My insurance looked at it. They totaled the car out. It is now sitting in a junk yard somewhere.
While traveling at approximately 77 mph on the interstate, I was forced off the road by another vehicle, causing my car to collide with a cable barrier. The initial impact was to the front driver’s side corner, and the vehicle then scraped along the driver’s side against the barrier. Despite the high-speed impact, no airbags deployed. •Component or System That Failed: The frontal airbag system failed to deploy. •Safety Risk: The non-deployment of the airbags at this speed and impact angle posed a serious risk to my safety. The lack of airbag activation during a high-speed frontal crash greatly increased the likelihood of injury. •Has the Problem Been Reproduced or Confirmed by a Dealer or Independent Shop? No. The vehicle has not yet been inspected by a dealership or repair facility, and the issue has not been confirmed or diagnosed by a professional. •Has the Vehicle or Component Been Inspected by Manufacturer, Police, Insurance, or Others? No. The vehicle has not been inspected by the manufacturer, police, insurance representatives, or any other party as of this report. •Warning Lamps, Messages, or Symptoms Before the Incident: No warning lights or messages were active before the crash. There were no known symptoms or alerts indicating a problem with the airbag system.
A deer came out of nowhere and I hit it head on. It totaled the car. The airbag did not go off
The contact owns a 2019 Buick Encore. The contact stated that while driving at 20-25 MPH, the vehicle was suddenly rear-ended when the other vehicle failed to stop at a stop sign. As a result, the vehicle spun around and hit the curb, and a stop sign where it came to a stop. The driver-side and passenger-side air bags did not deploy. After the impact, the contact received a notice on her phone that there was a problem with the air bag. The vehicle failed to restart after the crash. The contact went to the Urgent care clinic and was transported to the Hospital via ambulance. The contact suffered injuries to her neck. The contact's passenger was injured and waiting for a medical diagnosis. A police report was filed. The vehicle was towed to the contact's residence. The insurance company was pending an investigation. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.
On 12/27/22 around 9:40pm my husband and I were traveling home on the 580 Altamont pass going towards Tracy. I was traveling next to the slow lane. My speed limit was at 65! There was 18 wheeler 53 footer on the right of me on the slow lane. The 18th wheeler with no signal began drifting his trailer in my lane hit my right side and proceeded to drag my 2017 Buick Encore all the way to the left slammed the truck up against the cement barrier. And rolled the back end of his trailer onto the hood of the right side of the car and he disconnected. Side air bags and front airbags did not deploy. Which cause injury to my front of my body and back and spine injuries to my body and to my husband as well.
The contact owns a 2018 Buick Encore. The contact stated while driving 35 mph, she depressed the brake pedal but it failed to stop the vehicle, causing her to rear-end a truck. The contact stated no warning light was illuminated. The air bags did not deploy. The contact did not sustain any injuries nor sought medical attention. A police report was filed. The contact was able to continue driving to her destination. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to a collision center and had the front bumper repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 15,000.
1.both of my airbags are showing off. When a passenger is present on the front passenger side, the passenger airbag still lights up as off. 2. If the airbags do not deploy in an accident, due to the sensor this will be very dangerous. 3. Vehicle has been inspected. 4.the manifold and intake did not work. The car only has 87,000 miles on it. The date of number 4 is 2/10/2022.
Was rear ended by a suspect fleeing police, he hit me about 100 mph, pushed my car into the rear of the car in front of me. Air bags did not deploy.
I was at a standstill waiting on traffic to pass to make a left turn. I was rear ended and it caused me to go into someone's yard and hit their car as well. My airbags did not deploy during this accident. The impact was enough to send me down the street into someone's yard but not enough to deploy my airbags?
Related recalls
Air bags: air bag/restraint control module
- What is wrong
- General Motors LLC (GM) is recalling certain 2019 Buick Encore, Chevrolet Spark, Traverse, and Trax vehicles. The Sensing Diagnostic Module (SDM) on these vehicle may not have been turned off of "manufacturing mode," preventing the air bags from deploying in the event of a crash.
- Risk
- If the air bags do not deploy in the event of a crash, it can increase the risk of injury.
- Remedy
- GM will notify owners, and dealers will reprogram the SDM module to the correct mode, free of charge. The recall began November 6, 2018. Owners may contact Buick customer service at 1‑800‑521‑7300 and Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is 18365.
Recall number 18V774000 · Recall details
Air bags
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2013 Buick Encore vehicles manufactured April 10, 2013, to May 8, 2013, and Chevrolet Spark vehicles manufactured December 30, 2012, to March 1, 2013. In the affected vehicles, an improper weld on the passenger side front air bag inflator may result in the air bag not deploying.
- Risk
- If the air bag does not to deploy in the event of a crash, there is an increased risk of injury to the front passenger.
- Remedy
- GM will notify owners, and dealers will replace the passenger side front air bag, free of charge. The recall began on July 30, 2014. Owners may contact General Motors customer service at 1‑800‑521‑7300 (Buick) or 1‑800‑222‑1020 (Chevrolet). GM's number for this recall is 14211.
Recall number 14V298000 · Recall details
Questions about the Buick Encore no deployment
Which Buick Encore years have airbags did not deploy in a crash problems?
The model years with the most reports are 2017 (8 complaints), 2018 (4 complaints) and 2019 (4 complaints).
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