Transmission wouldn't shift out of 2nd gear and wouldnt shift into reverse. Has no power steering or power brakes
Buick Encore won't shift problems
13 of the 605 owner complaints about the Buick Encore describe stuck in gear or won't shift, most of them for the 2015 model year.
- owner complaints
- 13
- worst model year
- 2015
- typical mileage
- 37,000
By model year
- 20193
- 20181
- 20173
- 20154
- 20142
Often reported together
Check engine light 4Loss of power 2Stalling 1Power steering loss 1Overheating 1Misfire 1
Trouble codes mentioned
P2138 2P171D 1
What owners say
The contact owns a 2017 Buick Encore. The contact stated that while driving at an undisclosed speed, the vehicle experienced a sudden loss of power and went into "LIMP Mode". Additionally, there was smoke coming from the rear of the vehicle. The dealer was notified of the issue but declined to service the vehicle because the vehicle had a salvage title. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 88,000.
The contact owns a 2019 Buick Encore. The contact stated that after the vehicle was stopped, the gear shift lever was stuck in park(P). After several attempts, the contact was able to move the gear shifter lever. The contact stated that the drive back to the residence was rough. Two or three days later, the gear shift lever failed to function as intended. The service warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed and retrieved DTC: P171D (For transmission pressure issue and oil leak). The vehicle was not repaired. The vehicle was taken to the dealer, where the contact was provided with the same DTC and informed that the transmission had failed and was leaking fluid. The vehicle was not repaired due to the cost. Upon further investigation, the contact learned that the failure might be related to missing bolts on the transmission accumulator. The vehicle remained at the dealer unrepaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.
There are many Buick Encores, including 2018 that have a problem with acceleator position sensors. My car’s vin # shows that it does not have this notice, and thus no problem. However, in July this 2018 Buick Encore went into ‘limp mode, check engine light came on. Code for problem was 2138 (accelerator Pedal Position Sensor) The initial dealer solution was to apply dielectric grease. However, this ‘cure’ lasted . 15 miles, when it went into limp mode,,, again check engine icon came on THIS is very dangerous, as it cannot accelerate and from a stop, it does not move until a minute later… that is so frightening, I again took it to the deaer, same code of P2138, and now they recommend the accelerator pedal positon sensor replacement…. THIS is identical to the problems with the other Encores, This is a severe safety issue, and the rest of the 2018 Buick Encores should be included for notification AND repair .
The contact owns a 2017 Buick Encore. The contact stated when the vehicle was first started, the vehicle accelerated to approximately 10 MPH and then the vehicle shifted into LIMP Mode. The contact stated that the check engine and stabili-trak warning lights were illuminated. The contact had taken the vehicle to an Auto Parts store where DTC code: P2138 was retrieved. The failure was related to the accelerator position sensor. The contact was informed that the accelerator pedal needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 22,000.
The car stopped having power steering and went into limp mode while I was turning into a school and then stalled.
Vehicle has been in and out of shop since Feb 2022 for 'limp mode' disabled due to faulty booster or something. Vehicles leave driver stranded unable to accelerate or maneuver vehicle to avoid a collision. I'm told this is a well known problem for both this vehicle and the chevy cruze although no recalls are out for this huge safety issue. Somebody is seriously going to get injured if driver is unable to move car to safety when it just dies on the highway or road. All documentation is available for the excessive repairs that don't resolve the issue the correction only last from 24 hours to 2 weeks before the light comes on again and car dies.
My vehicle was in motion on the highway at an approximate speed of 65mph and suddenly I heard a strange pop. My car immediately went into limp mode causing my speed to drop to 25mph on a moderately crowded interstate highway. Due to the dangerous nature of this issue, I drove on the shoulder to the closest exit and drove the car to the closest dealership. 6 different trouble codes were pulled on the vehicle. I purchased my vehicle less than 6 months ago along with a gmpp extended warranty. For two weeks, the warranty could not be found and I was calling numerous warranty companies trying to find out what occurred with my warranty. After the 2 weeks of calls and confusion, the dealership stated that they would cover the pcv valve issue that they had diagnosed to be the problem. The dealership never stated that the pcv valve malfunction was in fact a "special added protection issue" put out by gm in august. I finally received my vehicle back two days ago and the car is still not working as it was before this repair. It is idling hard and at high RPM and also hesitating during acceleration.
If the vehicle detects a turbo under boost condition, engine power is immediately reduced (limp mode) with no indicator light or warning to the driver. This happened on a mountain highway, I did not know the vehicle was in limp mode and as I accelerated into traffic I was almost hit by a truck from behind. I learned through experience, if no turbo boost error occurs during the next drive cycle, (ie coming home down the mountain road) the pending code is cleared and the same condition can happen again, again without setting a cel.
I was stopped in a drive thru taco bell and the clerk dropped my change dollars from my purchase so I reacted by opening the door to pick up the money by taking my foot off the brake without putting it in park because it was a reaction. The car's stop start feature surged the car forward pinning my legs between the car and the building. I couldn't put the car in park because my legs were pinned and the vehicle shift would not go into park. I screamed and the clerk had to take my shoes off so I could pull my legs in the car. I went directly to urgent care. My legs were severely bruised. This is a major safety issue. The car should not surge forward like that. I've had the car for 1 month and it scraped the driver side door and front tire/rim. $1500 damage but lost a days work and several weeks of recovery. The same thing could happen at an atm. I used to work for gm and test drive vehicles this engine stop/start feature should have an electric feature similar to what ford has that once the door opens, the drive goes automatically to park. This should be a safety recall!!! 10/8/19.
Related recalls
Power train: automatic transmission
- What is wrong
- General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
- Risk
- Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
- Remedy
- GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1‑888‑988‑7267, Buick Customer service at 1‑866‑608‑8080, Chevrolet customer service at 1‑800‑222‑1020 or Cadillac customer service at 1‑800‑458‑8006. GM's number for this recall is N202313440.
Recall number 20V668000 · Recall details
Questions about the Buick Encore won't shift
Which Buick Encore years have stuck in gear or won't shift problems?
The model years with the most reports are 2015 (4 complaints), 2017 (3 complaints) and 2019 (3 complaints).
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