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2009 Buick Lacrosse lights complaints

Page 2 of 3: complaints 11 to 40 of 47, newest first, as owners wrote them.

See the summary of 2009 Buick Lacrosse lights problems: which part fails, at what mileage and related recalls.

Filed Nov 16, 2015 · Lights · CO

Tl* the contact owns a 2009 buick lacrosse. The contact received a notification of the federal safety agency campaign number: 15v519000 (exterior lighting); however, the part for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. The VIN was not available.

Filed Nov 4, 2015 · Lights · 84,000 miles · KS

Tl* the contact owns a 2009 buick lacrosse. The contact stated that while driving 70 MPH, the headlights went out without warning and could not be cut back on. The vehicle was taken to a dealer to be repaired. The manufacturer was not made aware of the issue. The VIN was unknown. The failure mileage was 84,000.

Filed Nov 4, 2015 · Lights · 49,000 miles · AZ

Tl* the contact owns a 2009 buick lacrosse. The contact stated that the headlights failed to illuminate. The failure recurred multiple times. The vehicle was taken to an independent mechanic and the contact was made aware of the federal safety agency campaign number: 14v755000 (exterior lighting); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 49,000. Updated 1/12/16

Filed Nov 2, 2015 · Lights · 89,500 miles · OH

Tl* the contact owns a 2009 buick lacrosse. While driving 35 MPH, the low beam headlights failed without warning. The contact was able to use the high beams. The vehicle was taken to a dealer where it was diagnosed that the head lamp driver module needed to be replaced. The contact received notification of the federal safety agency campaign number: 14v755000 (exterior lighting); however, the part to do the repair was unavailable and the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 89,500. Vin tool confirms parts are not available.

Filed Oct 2, 2015 · Lights · 79,000 miles · OK

Tl* the contact owns a 2009 buick lacrosse. While driving at approximately 70 MPH, the headlights failed to illuminate and the instrument panel became inoperable without warning. The vehicle was taken to the dealer where it was diagnosed, but was not repaired. The contact received notification of the federal safety agency campaign number: 14v755000 (exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 79,000. Updated 01/27/16

Filed Sep 18, 2015 · Lights · 42,000 miles · CA

Tl* the contact owns a 2009 buick lacrosse. The contact received notification of the federal safety agency campaign number: 14v755000 (exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The failure mileage was 42,000.

Filed Sep 15, 2015 · Lights · 32,000 miles · PA

Tl* the contact owns a 2009 buick lacrosse. While driving 55 MPH, the headlights stalled without warning. The contact received notification of the federal safety agency campaign number: 14v755000 (exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 32,000. Updated 11/12/15*lj updated 1/4/2016

Filed Sep 14, 2015 · Lights · 148,000 miles · AZ

Tl* the contact owns a 2009 buick lacrosse. While driving approximately 50 MPH, the front head lamps and daytime running lights failed without warning. The contact had to activate the high beams to increase his visibility. The front head lamps and day time running lights would no longer illuminate; therefore, the contact had to activate the high beams while driving at night. The vehicle was not taken to the dealer. The contact received notification of the federal safety agency campaign number: 15v519000 (exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 148,000. Updated 11/18/15*lj updated 12/09/15

Filed Aug 28, 2015 · Lights · 65,000 miles · NC

My mothers automatic low beam headlights will intermittently function. My mother is 85 years old and this is a potentially dangerous condition for her. She is not as attentive as she was when she was younger and she does not notice that the lights are not shining until she gets in a rural area and realizes that she cannot see. This can cause her to get a little anxious and confused until she stops to turn on the headlights manually. This condition was brought to the attention of a chevrolet dealer and she was told that the part that was needed to fix this problem for a potential 269,586 vehicles was not available. This is ridiculous! A tempory replacement part was installed on 7/29/15. The recall bulliten states that only the low beam lights are affected. This is not correct with this vehicle. On my mothers vehicle the high beam and low beam lights may or may not work on the automatic setting. The vehicle does not have to be hot. This condition is still present on a cold or hot vehicle since the temporary part was installed! The dash indicator lights do not function properly also. The local dealer has been very nice and has done everything that gm has told them to do. Gm has apparently not learned it's lesson over the key switch recall and gm does not seem too concerned over this problem. Gm's response to this recall is irresponsible and unacceptable. If gm knew just how upset my mother was about this malfunction they might be more concerned. My mother has only been trying for ten months to get the headlights repaired. I can only assume that gm must see this malfunction as an unimportant issue!

Filed Aug 24, 2015 · Lights · 53,020 miles · TN

Was going down highway at night and my headlights suddenly went off ,I had to drive about 4 miles with no headlights and blinkers flashing. As I pulled into my stop and put car in park ,lights came back on. I drove back home no problem . Called dealer on monday they made an appt. For me on wednesday may 6,2015 and they replaced headlight internal switch and charged me 121.69+ tax also said battery was testing bad so another 99.95+ tax .now since I don't drive much and especially not at night it was a while longer ,but in july I experienced it again same thing ,except this time I pulled off highway and was messing with light switch and figured out I could turn switch from auto on to manual on and my bright lights would work. I tried getting it fixed but this time l&m motors said they couldn't find anything wrong but if I had the problem again to swing by and let them see. Well since in the daytime you wouldn't know this ,and they are closed at 5pm before dark ,not much of a chance ,right?? So any way I found out there is a pending recall, so how do I drive at night??? Until it can be fixed .

Filed Aug 8, 2015 · Lights · 114,000 miles · PA

Loss of low beam headlights

Filed Aug 4, 2015 · Lights · OH

Tl* the contact owns a 2009 buick lacrosse. The contact received notification of the federal safety agency campaign number: 14v755000 (exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Filed Jul 16, 2015 · Lights · CA

Tl* the contact owns a 2009 buick lacrosse. The contact received notification of the federal safety agency campaign number: 14v755000 (exterior lighting); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Filed Jul 16, 2015 · Lights · FL

Tl* the contact owns a 2009 buick lacrosse. The contact stated that the federal safety agency campaign number: 14v755000 (exterior lighting) exceeded an unreasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.

Filed Jun 29, 2015 · Electrical, Lights · NJ

2009 buick lacrosse. Consumer writes in regards to vehicle headlights malfunction and ignition recall issues. *smd the consumer stated while driving home one night, the headlights went out. The consumer went to the dealer, where they claimed they fixed the problem. In january 2015, the consumer received a recall for the very problem she experienced. The letter went on to say, if the problem was fixed, it was still not solved, as there was no current fix for the issue. *jb updated 09/11/15*lj updated 10/20/2017

Filed Jun 22, 2015 · Lights · 40,000 miles · TX

Tl* the contact owns a 2009 buick lacrosse. While driving 60 MPH, the low beam head lamps failed to function. The failure recurred on numerous occasions. The vehicle was taken to an independent mechanic who was unable to diagnose or repair the vehicle. The contact was aware of the federal safety agency campaign number: 14v755000 (exterior lighting). The manufacturer was not notified of the failure. The failure mileage was 40,000.

Filed Jun 1, 2015 · Electrical, Lights · 65,000 miles · NY

Driving home at 11pm in the dark and lost headlights completely first time in sept 2014 then again in october 2014 and most recently 3 times in may 2015 all 3 times I was driving 55 MPH in the dark and last one was in pouring rain.. Luckily there were street lights each time ..I pulled over quickly ,blindly as the dash lights went out, too, so I couldn't see where the 4 way flashers were to turn them on ..I got out and looked got back in shut car off started it back up and the headlights came back on ..the most recent time and the first time I had no high beams either ..literally no lights for 30 seconds to 3 minutes .. Had there been traffic I may have been in an accident or if not for streetlight in pouring rain I would have ended up in a ditch or worse .. There is a recall on lowbeams but dealer wouldn't fix it because gm is dragging their feet about the problem..so I took it on my own to order a relay replacement part online headlight module today to see if that fixes the problem until gm decides to issue the recall guidelines to the dealers ... ..I don't understand what they are waiting for .. This is a very scary situation I don't drive after dark and we cant afford to buy another vehicle as my husband is retired and disabled .

Filed May 17, 2015 · Lights · 74,587 miles · IN

While driving on the interstate at 9:33pm I noticed my automatic headlights had switched off, after noticing other drivers flashing their headlights to warn me, I had to use my high beams to drive.

Filed Apr 28, 2015 · Lights · 38,000 miles · CT

Tl* the contact owns a 2009 buick lacrosse. The contact stated that the headlights intermittently failed without warning. The contact received notification of the federal safety agency campaign number: 14v755000 (exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 38,000. Ma 08/17/2015

Filed Apr 17, 2015 · Lights · 51,000 miles · CA

Tl* the contact owns a 2009 buick lacrosse. While driving 60 MPH, the headlights failed to illuminate. The failure occurred on several occasions. The contact received notification of the federal safety agency campaign number: 14v755000 (exterior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 51,000.

Filed Apr 6, 2015 · Lights · 47,000 miles · MI

Tl* the contact owns a 2009 buick lacrosse. The contact stated that the low beam headlights failed to work without warning. The contact had to apply the high beams each time the failure occurred. The authorized dealer was notified of the failure more than three months before the recall notification was received. The contact was informed that there was currently no permanent remedy to repair the vehicle. The contact received notification of the federal safety agency campaign number: 14v755000 (exterior lighting) and stated that the remedy was still under development. The dealer was unable to provide a specific date for when the remedy would become available. The manufacturer was contacted and was not able to provide a permanent remedy for the recall repair. The contact continued to experience the failure. The approximate failure mileage was 47,000. Updated 5/20/15*cn updated 10/4/2017

Filed Apr 1, 2015 · Lights · 118,000 miles · GA

Tl* the contact owns a 2009 buick lacrosse. The contact stated that the low beam headlights became inoperable without warning. The vehicle was not diagnosed or repaired. The contact received notification of the federal safety agency campaign number: 14v755000 (exterior lighting); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 118,000. Updated 5/19/15*cn updated 7/1/2015

Filed Mar 30, 2015 · Lights · FL

We have had the vehicle since 10/16/2012 and recently noticed the reflection in a store front glass the left headlight will go out. This is the only way we noticed the lights going out.. We had the vehicle serviced last week and mentioned it to the serviceman. He said he found nothing wrong. I heard approx 2 weeks ago on t>v. That the ? - 2009 buick lacrosse head lights would go out. Would this include 2010 . Something is definitely wrong.I reported this the 1st time 11/04/14.

Filed Mar 27, 2015 · Lights · 87,054 miles · NY

Tl* the contact owns a 2009 buick lacrosse. The contacts vehicle was repaired under the federal safety agency campaign number: 14v755000 (exterior lighting); however, the failure recurred two hours after the recall repair. The front head lamps would no longer illuminate. The vehicle was not taken back to the dealer. The manufacturer was made aware of the failure. The approximate failure mileage was 87,054.

Filed Feb 13, 2015 · Lights · CA

Tl* the contact owns a 2009 buick lacrosse. The contact stated that the federal safety agency campaign number: 14v755000 (exterior lighting) exceeded a reasonable amount of time for repair. The dealer stated that the parts were not available for repair. The manufacturer stated that a solution for the failure had not yet been developed. The vehicle was not repaired. The contact had not experienced the failure.

Filed Feb 12, 2015 · Electrical, Lights · 94,000 miles · FL · fire

Tl* the contact owns a 2009 buick lacrosse. The contact received notification of the federal safety agency campaign number:14v755000 (exterior lighting); however, the contact stated that the recall remedy was not effective. When the contact opened up the panel where the module was replaced, he discovered that the fuse panel was burning. The vehicle was taken to the dealer where it was diagnosed that the fuse panel needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 94,000. Updated 04/13/15*lj updated 9/21/2017

Filed Jan 28, 2015 · Acceleration, Electrical · 40,000 miles · KS

We have experienced multiple electrical problems with our 2009 buick lacrosse. It first appeared as a bad battery which was replaced. Using the in-car digital readout, we began to see strange voltage readings in the car. The voltage would some times read as low as 12.6 volts and then would start a steady climb up to 14.4 volts. It might stay that way for hours or might slowly drop to the low level. At the low level, we have noticed that multiple items like the speed control and the air conditioning would not work until the voltage was at the high level. We have had an episode where the low beam would not operate until I switched the high beam on and them switched to low beam. We have received the recall noticed on that item. Other strange things are happening like the radio changing stations on its own. The passenger seat indicator reads false at times when traveling. The air bag indicator light reads off and the seat belt indicator read unlatched. As we continue traveling, the indicators go back to their normal indications.

Filed Jan 23, 2015 · Lights · 24,000 miles · MD

Tl* the contact owns a 2009 buick lacrosse. The contact stated while driving approximately 35 MPH, the low beam headlights failed to illuminate. The failure recurred multiple times intermittently. The vehicle was taken to a dealer for diagnostic testing. The vehicle was not diagnosed or repaired. The contact received notification of the federal safety agency campaign id number: 14v755000 (exterior lighting). The manufacturer was notified of the failure. The approximate failure mileage was 24,000.

Filed Sep 21, 2014 · Lights · 37,500 miles · VA

The headlamps went out at night no reason back on aug 6 with my wife driving after she turned off the high beams. I assumed she unintentionally turned them off. Last night when I was driving they went off again for no reason. I had to turn on the high beams in order to see. This has never happened in all my years of driving. I was wondering if this is a pervasive problem with the vehicle.

Filed Aug 18, 2014 · Lights · 50,000 miles · MN

Tl* the contact owns a 2009 buick lacrosse. The contact stated that while driving approximately 65 MPH the low beam head lights suddenly failed. After turning the high beams light on the tail light would not operate. The contact indicated that the failure had occurred multiple times. The vehicle was examined by an independent mechanic who diagnosed that the reset button for the headlight fuse was faulty and needed to be replaced. The fuse was replaced and the failure was remedied. The manufacturer was not notified. The failure mileage was 50,000.

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