The contact owns a 2013 Buick Lacrosse. The contact received a notification for the federal safety agency Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The contact had taken the vehicle to the dealer on 4 separate occasions and was informed each time that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.
2013 Buick Lacrosse suspension complaints
Page 2 of 2: complaints 11 to 27 of 27, newest first, as owners wrote them.
The contact owns a 2013 Buick LaCrosse. The contact received a recall notification for the federal safety agency Campaign number: 20V764000 (Suspension). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The part was not available for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Buick LaCrosse. The contact received a recall notification for the federal safety agency Campaign number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2013 Buick LaCrosse. The contact received a recall notification for the federal safety agency Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and informed the contact that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Buick Lacrosse. The contact received notification of the federal safety agency campaign number 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was not confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2013 Buick Lacrosse. The contact received notification of the federal safety agency campaign number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2013 Buick LaCrosse. The contact received notification of the federal safety agency Campaign Number: 20V764000 (Suspension) however, the part to do the recall was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall and informed the contact that they would install the old designed rear toe link as part of the warranty coverage until the new part becomes available. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.
The contact owns a 2013 Buick LaCrosse. The contact received notification of the federal safety agency campaign number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2013 buick lacrosse. The contact stated while driving at various speeds, there was an abnormal banging sound detected. The contact received notification of the federal safety agency campaign number: 20v764000 (suspension) however, the part to do the recall repair was unavailable. The vehicle was taken to van buren buick gmc (2257 jericho turnpike, garden city park, ny 11040, (516) 535-9508) and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that he was concerned about moving to another state where the repairs might not be covered under the recall. The manufacturer was made aware of the issue. The failure mileage was approximately 40,000. Vin tool confirms parts not available.
Tl* the contact owns a 2013 buick lacrosse. The contact received notification of the federal safety agency campaign number: 20v764000 (suspension) however, the part to do the recall repair was unavailable. The manufacturer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact's aunt owns a 2013 buick lacrosse. The contact's aunt received notification of the federal safety agency campaign number: 20v764000 (suspension) however, the part to do the recall repair was unavailable. The manufacturer was contacted and it was confirmed that parts were not yet available. The dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact's aunt had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2013 buick lacrosse. The contact received notification of the federal safety agency campaign number: 20v764000 (suspension) however, the part to do the recall repair was unavailable. The vehicle was taken to ray skillman gmc (8424 us-31, indianapolis, in 46227) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2013 buick lacrosse. The contact received notification of the federal safety agency campaign number: 20v764000 (suspension) however, the part to do the recall repair was not yet available. The contact notified ingersoll auto of danbury (84 federal rd, danbury, ct 06810) of the recall and was informed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2013 buick lacrosse. The contact received notification of the federal safety agency campaign number: 20v674000 (suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. K.c. Summers buick gmc (1913 19th st, mattoon, il 61938, (855) 999-5611) was contacted and confirmed that parts were not yet available. The contact had not experienced a failure. The manufacturer was not notified made aware of the issue. Vin tool confirms parts not available.
Abs track light on got alignment still on now hub bearing and strut need to be replaced.
Service stabilitrack comes on and reduces engine power. Happened this morning driving on the freeway almost caused a huge wreck because I had nowhere to go and couldn't go the freeway speed.
On saturday, april 7,2013 my wife pulled into a parking space at a condo in marco is.fl. She was driving our 2013 buick lacrosse. Knowing that the lacrosse has a low front end,she slows down to a crawl to avoid dragging the front end on the parking lot blocks. She is familiar with this parking lot as my daughter lives there and she has parked there often. This time upon applying the brakes the car did not stop,went over the parking blocks and severely damaged the car.the lacrosse has been cited for a braking problem by the federal safety agency and issued a recall notice #13053.the recall specifically notes that,"a software problem may cause the transmission to inadvertently shift to sports mode removing any transmission- related engine braking effect." consequently,"if engine braking is unexpectedly removed, it may increase the risk of a vehicle crash." upon contacting g.m. Buick division, I was told that my VIN# was not cited in the recall. Further, they wanted that I bring the car to a buick dealership for brake analysis.this dealership is 40 miles away in naples,fl. I suggested that they(buick) inspect the car at the repair shop where my wife had it towed to after the accident. Autocraft, the repair shop, on marco is.would allow them to do their analysis there. An accommodation not unique to them. Buick has balked at this arrangement. While buick suggests that this recall did not cover my VIN#. I can only wonder if the recall should be broaden in scope as my wife's experience would suggest.in retrospect, I'm happy that this happened in a parking lot and not under traffic related conditions.
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