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Buick Lacrosse steering lock-up problems

22 of the 2,126 owner complaints about the Buick Lacrosse describe steering wheel locks up, most of them for the 2011 model year.

owner complaints
22
worst model year
2011
typical mileage
52,894
Is there a fix? There is 1 recall for this area of the car. See below

By model year

  • 2016
    2
  • 2015
    1
  • 2014
    1
  • 2013
    4
  • 2012
    3
  • 2011
    4
  • 2010
    3
  • 2008
    1
  • 2007
    1
  • 2005
    2

What owners say

Filed Jul 15, 2026 · Electrical · 76,490 miles · VA

The contact owns a 2013 Buick LaCrosse. The contact stated that the vehicle experienced starting failures and was taken to Piedmont Tire & Auto, where the battery was replaced. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound, and felt like the vehicle had struck a bump, and the steering locked up. The vehicle was taken back to Piedmont Tire & Auto, where it was diagnosed and determined that the ABS wheel speed sensor ring on the passenger’s side rear wheel bearing had fractured, and the passenger’s side rear wheel bearing and hub assembly were replaced. Additionally, the contact stated that while attempting to start the vehicle, the vehicle failed to start, and the ignition key became stuck in the ignition switch. The contact jump-started the vehicle, which released the ignition key from the ignition switch. The vehicle was towed back to Piedmont Tire & Auto, where the battery was replaced; however, the failure persisted. The vehicle was then diagnosed with an electrical shorted starter and blown main fuses. The starter and the main fuse assembly were replaced; however, the failure recurred weeks later. The vehicle was again towed to Piedmont Tire & Auto and was being diagnosed. The vehicle was not yet repaired. The manufacturer was notified of the failure and advised the contact about unknown related recalls. The failure mileage was approximately 76,490.

Filed May 15, 2025 · Steering · CA

Power steering locked up. GMC Vacaville ran a scan and confirmed C055C steering gear performance malfunction. There has been a recall on this issue and we are being told our VIN is not a part of the recall. The car has 119489 miles.

Filed Dec 3, 2024 · Electrical · 79,000 miles · WI

The contact owns a 2013 Buick LaCrosse. The contact stated while driving at an undisclosed speed, the power steering warning light illuminated, and the steering seized. In addition, the contact stated that a warning indicated a low voltage and the vehicle lost motive power. The contact stated that the vehicle stalled in the middle of a busy road. The contact called the Police to assist with moving the vehicle over to the shoulder of the road. The vehicle was towed to a local dealer; however, the contact was advised to have the vehicle towed to another dealer. The vehicle was towed to the dealer where it was diagnosed with a low voltage Hybrid battery. The contact was informed that the Hybrid battery needed to be replaced to perform a diagnostic test. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact contacted a Chevrolet dealer by phone and was informed that the Hybrid battery was no longer in production. The contact stated that the failure had occurred in February 2024, however, the independent mechanic had provided a temporary fix. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the battery was no longer covered under warranty. The contact was informed that the battery had exceeded the warranty period. The failure mileage was approximately 79,000.

Filed Jan 24, 2023 · Steering · 23,098 miles · TX

The contact owns a 2016 Buick Lacrosse. The contact stated while attempting to drive from a complete stop, the steering wheel locked, almost causing a collision. A message indicating power steering failure was displayed. The Police Department assisted the contact with driving the vehicle to the side of the road. The contact stated upon turning off and restarting the vehicle, the power steering responded as needed. The vehicle was taken to an independent mechanic, where it was diagnosed that the Power Steering Control Module (PSCM) needed to be updated. The vehicle was repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure via mail. The failure mileage was approximately 23,098. The contact stated that she paid for the repairs according to the Technical Service Bulletin that applies to her vehicle.

Filed Sep 9, 2022 · Transmission · 92,968 miles · SC

The contact owns a 2016 Buick Lacrosse. The contact stated that when she started her vehicle, the automatic collision unavailable, and oil leak warning message illuminated. The contact stated the warning lights were then unilluminated. The contact stated that the following day while the vehicle was parked and turned on, the power steering warning light illuminated and the steering wheel seized. The contact stated she called a tow truck to tow the vehicle to the local dealer and while she waited she was able to steer the steering wheel; however, she did not feel safe driving the vehicle and it was then towed to a local dealer. The dealer informed the contact that the diagnosis was that the vehicle needed to update the power control module(PCM) software. The vehicle was repaired. The manufacturer was made aware of the failure and informed the contact the failure was not covered under the warranty. The failure mileage was 92,968.

Filed Jul 28, 2022 · Steering · MI

My wife was driving and went to turn the vehicle and the steering locked up momentarily. She drove directly home a block away and pulled into the garage. When attempting to take the car for service it would not turn in either direction.

Filed Jun 15, 2022 · Electrical, Steering · IL

While driving stability trac, check engine light flashed and rpm, and speed gauges start going haywire. The car loses power even while accelerating, the steering wheel locks and car stalls. Then after 15-30 minutes the car starts fine and drives. Has happened at least 8 times. Took it to Buick dealer who ran diagnostic but unable to recreate codes but acknowledged a problem. Supposedly fixed it only to return the car a few days later. This is quite scary and dangerous as it happens without warning and while driving. Thankfully I wasn't on the expressway when it happened because all steering, power and brake function is lost.

Filed Dec 10, 2019 · Steering · 129,000 miles · GA · crash

I was driving out a navy federal bank in augusta georgia and when making a left turn, my steering wheel locked and caused me to crash into a light pole and ruined my entire front end of my vehicle. It locked as if the car wasn't there in motion and as if it was a safety procedure for the steering wheel.

Filed Sep 18, 2018 · Steering · 61,000 miles · SC

Tl* the contact owns a 2014 buick lacrosse. While the contact's wife was backing out of the driveway, the steering seized, and the ABS and service steering warning indicators illuminated. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 61,000. The VIN was unknown.

Filed Feb 5, 2018 · Brakes, Electrical · 80,000 miles · MO

While driving uphill in the winter, went to turn into neighborhood at top of hill, just as turning the vehicle, vehicle died. Everything stopped working. Engine shut off, brakes wouldn't work, steering wheel locked, lights went off, then wouldn't start. Then the vehicle instructed to roll driver window down then up, roll right window down then up. Almost like it was trying to reboot. But this happened in the middle of driving. After trying a third time to start, it started. All information was gone, no mileage, oil life gone, tripometer gone. Drove vehicle home, just a block away and been too scared to drive the vehicle since.

Related recalls

Steering: electric power assist systemReported February 23, 2017 · 2,085 vehicles affected
What is wrong
General Motors LLC (GM) is recalling certain 2017 Buick LaCrosse vehicles. The electrical connectors for the Electronic Power Steering (EPS) system may not be properly sealed. As a result, water may enter and corrode the connectors possibly resulting in a loss of power steering.
Risk
A loss of power steering may result in increased manual steering effort, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will inspect correct the seal seating and secure the EPS connector seals, free of charge. The recall began on March 14, 2017. Owners may contact Buick customer service at 1‑800‑521‑7300. GM's number for this recall is 17085.

Recall number 17V116000 · Recall details

Questions about the Buick Lacrosse steering lock-up

Which Buick Lacrosse years have steering wheel locks up problems?

The model years with the most reports are 2011 (4 complaints), 2013 (4 complaints) and 2010 (3 complaints).

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