Rear passenger window dropped down by itself for no reason while driving. It had not been used since the driver side window also dropped down and was repaired 2 years ago. We had not used the rear windows on purpose because it is a known window regulator defect which no one has recalled. However, the window fell by itself anyway. The 3 or 4 inch gap of open space is now taped over, but it is unsecured and could easily break. I am not going to pay the $500 it takes to get it fixed. The federal safety agency should force a recall for this common recurring defect which is unsafe and expensive to repair.
2002 Buick Lesabre visibility complaints
Page 3 of 5: complaints 41 to 70 of 118, newest first, as owners wrote them.
The rear driver side window made a grinding noise and dropped down. The window had become inoperative. This is the second window to become inoperative. Previously, the front passenger window regulator became defective and inoperative. The window regulator is going out one at a time.
Tl*the contact owns a 2002 buick lesabre. The contact stated that the front passenger side window has failed twice. Both rear windows also failed. The front passenger side window regulator was replaced in september of 2008. A report was filed with the manufacturer and they stated that they would not assist with the repair because the vehicle was out of warranty. The failure mileage was 22,000 and current mileage was 26,000.
Drivers side back window, fell down. To get repaired would be $458. So window was blocked up with 4 pieces of wood by the dealership. This is a couple in their late 70's & 80. In the wintertime. Alot of complaints on line of this same problem.
I also have experienced window regulator failure, passenger front side went down and that?s where it stayed. A search on the internet has proven out that this is a major problem on buicks of this era as well as other models using the regulator mechanisms from the supplier to gm. My bill ended up over 500 dollars for repair at a gm dealership. This is a major problem, verified by one of their mechanics. I called gm customer satisfaction department and spoke with a gentleman who also verified it is a major problem, but gm will not stand behind them after expiration of the warranty. I love this car but am seriously considering trading as I am fearful of what the future holds with the other windows after researching the problem.
Three of my windows on my 2002 buick lasabre limited have all failed. The window has detached from the motor, it seems. Apparently this is a common problem with these cars, yet no recall to fix it is offered. I cannot open these windows because I would be driving around without being able to get them back up. The cost to fix this is about $200 - $400. Not only should I not have to pay to fix an obvious problem, but I do not have the money to do so. I am amazed that there is no recall for this.
In mar, 2008 the right front power window regulator failed and the window was stuck in the open position at 47,827 miles; I had the regulator replaced at a cost to me of $373.00; then in october, 2008 the right rear window failed and was stuck in the open position, at 53,612 miles. Due to the cost of the regulator I had it sketched in the closed position which cost me $78.53; then in nov.2008 the left rear window stuck in the open position at 54,054 miles. I also had it scotched shut at a cost to me of $75.25. I am filing a complaint with general motors, buick division today. This is an obvious defect and should be repaired and corrected by general motors/ buick.
Electric window mechanism has failed on both rear windows. Failure occured while lowering the window with the up/down switch located on the door. Both windows failed when they were aproxiately 3/4 of the way down. The windows were each operated only a couple of times before failure. The right rear was the first to fail. Was repaired at official buick dealership by replacing entire mechanism at a cost of $666.00. Left rear failed next, and has not yet been repaired.
I bought a 2002 buick lesabre limited early in 2007, by summertime the passenger window, and both rear windows fell without being used, I bought a replacement window motor and now they are working ok, the front driver side window has difficulty going up and down, I replaced the window motor and it is still having difficulty, though this time it is due to the window track being dry. This window problem should be recalled, many other lesabre owners experience the same problem. All 4 window motors have been replaced in 2008 and for over a year I was driving a car with no working windows, this may not appear like a problem that would lead to death or injury, but what would happen if somehow there is a fire in the car and you need to pull down your windows, or during the winter your window gets foggy and you need to pull it down to be able to see, while I understand that you can warm up the car before driving, a window can get foggy very quickly when the temperature is below 40 degrees and pulling down a window to be able to see to make a turn safely could be a life saving event.
General motors 2002 buick lesabre window motors. I have had the car 5 years and I have replaced 2 window motors. Two were covered by warranty. Two I was forced to replace and now the last window that has not been replaced has failed. There is an obvious problem in the design.
Tl*the contact owns a 2002 buick lesabre. The contact stated that the motor in the window was failing. As a result, the windows do not roll up or down occasionally. The failure has been occurring for a year and a half. The vehicle has never been taken in for service. The contact stated that this was a safety issue because it could lead to theft or her children could crawl out of the window. The failure mileage was 88,000.
Tl*the contact owns a 2002 buick lesabre. The contact took her vehicle to a car wash and was informed that it could not be washed because the two rear windows had dropped down into the door and would not roll back up. The dealer stated that the regulator cable guides were cracked and twisted. The cables were replaced at the cost of $250 and the dealer was reimbursed by gm. On august 6, 2008, the failure recurred with the front driver's side window. The diagnosis was a failed regulator and it was repaired at the cost of $674.04. The current mileage was 27,283 and failure mileage was 20,135.
2002 buick le sabre window regulator broke and replaced both rear windows and drivers side window.
I have 2002 buck lasabre, custom; only 22,000 miles. Only I use the car , it looks like new. Asking direction, I opened right front window. But I was unable to close it. I open front windows only in rare cases - to ask something; maybe 10-15 times since 2002. During the night the car remained open and someone took sportive shoes and about $12 that I forgot to take home. Next day I came to buick auto shop (the dealership where I bought the car in 2002) and I was told that this was window regulator and it would cost $760. I am a retiree and can't pay such amount. I open a part of the door and found out that the reason was a defected cam. I needed 3 small parts ( an upper front cam, wheel (both from plastic) and a guide (from metal) that fix the cam and wheel to the frame. All these parts should cost only several dollars but nobody gave me their numbers. I was told that it is impossible to order them. On the internet I found many similar complaints. As if the company deliberately put defected parts that can be easily changed but only by gm employees ( a customer leaves unnecessary defected unit) and sold again as new.
While driving window passenger side fell down and could not be brought up.
Broken rear driver window regulator on 2002 lesabre buick. 72,000 miles. Lowering windows and window stopped working in down position. $400 to fix and 3-5 days.
Tl*the contact owns a 2002 buick lesabre. The rear window regulators failed and as a consequence the window devices are not operating normally. The regulators were repaired three times at an expense of $525.00 each. The dealer and a technician stated the regulators are poorly designed and will continue fail. The failure mileage was 62,000 and the current mileage was 83,000. Updated 07/07/08. *lj updated
Right front power window regulator failure, due to defective plastic cable guide located at the top of the regulator. Right front window failed, fell down inside the door and could not be raised. This happened august 2006 aprox. Next the right rear window regulator failed about 3 months later. Then the left rear window regulator failed. All 3 windows had the exact same problem, a plastic guide at the top of the regulator is guiding a metal cable unto a plastic winding spool, when the guide breaks the cable becomes tangled on the spool and can not be raised. I paid for and replaced the window regulator right front before the other 2 windows failed. I filed a complaint with general motors, their response after many phone calls they agreed to pay for the part only. I don't have the bill for the regulator in front of me but the cost was about $ 318.00 they refused to pay for the defective rear window regulators repair. I was told to have the vehicle repaired at my expense then file a new claim and wait for their answer. I have propped both rear windows shut with a piece of wood, they can no longer be lowered. This is a safety issue, please investigate.
2002 buick lesabre limited 28,000 miles. The windows simply fall down inside the door. We replaced one back window under a year ago at the cost of $600.00 dollars. Recently, the other back window dropped inside the door. On april 28, 2008, buick customer relations department advised paying the dealer to diagnose the problem. On other telephone conversations, the buick consumer relations department has informed our daughter who called on our behalf that no recall for the window problems exists on the vehicle.
Two of four window regulators have failed leaving the windows in the down position. There was no notice prior to the failures. The windows were put in the down position and would not close. It is extremely disconcerting that this could happen and my wife and two young children (ages 2 & 4) could be left in the rain with no way of closing the window. I feel that gm needs to reimburse owners for the cost of replacing these window regulators. The first incident occurred in 11/07 and the second incident occurred in 2/08.
Power window regulator failure.
Tl*the contact owns a 2002 buick lesabre. While driving at an unknown speed, the front driver side electrical window came down approximately one inch. The contact pressed the button to raise the window and it dropped. Approximately five months later, the passenger side rear window does not operate at all. Six months later, the rear driver side window stopped operating as well. The current mileage was 45,000 and failure mileage was 40,000. Updated 04/03/08.
2002 buick lasabre custom regulators at both rear power windows malfunctioning. The cable that guides window up and down jumped the tracking and was chewed and twisted making it necessary to be replaced costing $400 at each occurrence.
Power window failure on 2002 buick lesabre. I own a 2002 buick lesabre which I purchased new. I also purchased an extended service warranty from general motors when I purchased the vehicle in august, 2002. Just as the vehicle turned 2 years old, the power windows started failing one by one. To date I have replaced three of the window motors and one has now failed for the second time. It seems that gm should be very aware of this problem with defective window motors since I have been finding many complaints on the internet, and I have also spoken to other buick owners. I am also being told that even though my car has less than 55000 miles on it my extended warranty expired in august 2007. (it ran concurrently with the bumper to bumper for three years). The cost of the window repair is approximately $600.00 per window. The dealership has finally agreed to give the parts and I pay for repair, ($120.00), which is still a lot of money for shoddy windows. I hope you are able to do something so that gm will give us a permanent free fix to this problem.
Tl*the contact owns a 2002 buick lesabre. On two different occasions, the front driver side window and then the rear driver side window came down and would not go back up. Both were repaired by gm. The rear passenger side window rolled down in november of 2007 and would not go back up. The contact was informed that the repair was her responsibility. Gm wanted $673 for the repairs. The current mileage was 43,000 and failure mileage was 26,149. Updated 01/24/08 *bf updated 01/24/08
Jan 2007 - front driver side window fell down in door while rolling down to pay airport toll - window motor replaced ~$500 oct 2007 - rear driver side window fell into door while car was parked - window motor replaced ~$500 dec 2007 - rear passenger side window fell into door while driving in 25 m.p.h. Zone - being repaired.
2002 buick lesabre. Letter on behalf of constituent, expressing concern about the regulator that controls the window glass. *kb the rear door regulator on the drivers side failed. The consumer stated in september 2007, the regulator on the rear passenger door failed.
It is currently 39 degrees and raining in san antonio texas and I just had the second window on my 2002 buick lesabre fail. This is ridiculous! My grandfather worked for gm for 40 years and I have been loyal to a fault. Please help me understand why this is happening to me and apparently many others and buick won't recall the cars to fix them. At 500 dollars each I am furious. Shame on you gm.
Tl*the contact owns a 2002 buick lesabre. While driving 30 MPH, the rear passenger side window dropped and would not roll back up. There were no prior warning indicators. The window had not been previously tampered with before the failure occurred. The vehicle was not inspected by a dealer. The purchase date was unknown. The current and failure mileages were 47,000.
Both rear passengers car window regulators broke and the windows fell down with in 2 days of each other.
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