2005 Buick Terraza suspension complaints

Filed Nov 21, 2005 · Steering, Suspension · NY

I own a 2005 buick terraza. Bought the vehicle in july of 2005 at around 8000 miles noticed a vibration in the steering wheel ,took it to the dealer and they said the tires needed to be re-balanced. After I left dealership still noticed the vehicle shaking. Went back to the dealership front tires are now going bald and they state it was my fault for not rotating at 5,000 miles. So they do it for me rebalance tires and say it is okay. After 4 times of going back to dealership for the vibration they say there is nothing they can do about it. So I am supposed to live with this vibration when driving at speeds of 65-70. This is a big safety issue since this will just lead to more problems down the road. The dealer points the finger to buick , buick points the finger back to the dealership and nobody wants to tack responsibility for this.

Filed Jul 12, 2005 · Suspension · 500 miles · MI

Consumer states: there was a vibration in the car while driving 45 MPH. The consumer could feel the steering wheel vibrate. The severity of the vibrating depended on the condition of the road. On 5-26-05 the vehicle was taken to the dealer when it had about 500 miles on it to have the tires balanced. That did not fix the vibrating. The dealer told the consumer they couldn't do anything else to the car until the vehicle had 5,000 miles on it. He talked to gm on approx. 6-30-05 and they told him they couldn't do anything until the vehicle had 7,500 miles. The consumer is afraid the car may have a bad tire or a bad bearing. The consumer then took the vehicle to goodyear, but they wanted too much money to look at the vehicle.